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    Designeroptics.com

Corporate Values

Overview

Designeroptics.com has a consumer rating of 2.63 stars from 5 reviews indicating that most customers are generally dissatisfied with their purchases. Designeroptics.com ranks 83rd among Toys Store sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
View ratings trends
See all photos
How would you rate Designeroptics.com?
Top Positive Review

“Beautiful frames”

Saundra G.
5/6/21

These Versace frames are beautiful and they werecso much more affordable than at a optical store. This is my second pair purchased from this retailer.

See positive reviews
Top Critical Review

“You can buy to try but do not expect they refund you as fast.”

GLORIA C.
7/12/21

It took from May to July to complete my refunds. Yes, they have good prices but I have zero confidence to buy and try glasses due to your slow refund also they charge restocking fees and shipping at your own. I know I am not the only costumer but I am one who is not going to buy again from them neither my family, We all wear eyeglasses btw. I would like to love my shopping experience, they sound so convincing and worth trust on their adds; but No, Never again, not even for a try. Thank you.

See critical reviews

Reviews (5)

Rating

Timeframe

Other

saundrag14
2 reviews
1 helpful vote
May 6th, 2021
Verified purchase

These Versace frames are beautiful and they werecso much more affordable than at a optical store. This is my second pair purchased from this retailer.

gloriac370
1 review
0 helpful votes
July 12th, 2021

It took from May to July to complete my refunds. Yes, they have good prices but I have zero confidence to buy and try glasses due to your slow refund also they charge restocking fees and shipping at your own. I know I am not the only costumer but I am one who is not going to buy again from them neither my family, We all wear eyeglasses btw. I would like to love my shopping experience, they sound so convincing and worth trust on their adds; but No, Never again, not even for a try. Thank you.

Tip for consumers:
Try better in store them buy the exact model with them. Do not buy and try at home, the refund process is very slow and you have to contact them every time.

Products used:
None

Service
Value
Shipping
Returns
Quality
ritai20
1 review
0 helpful votes
July 6th, 2021

Awesome customer service, fast response and very informative, you go above and beyond for your customers. Thanks!

Products used:
Sunglasses

Service
Value
Quality
patr291
1 review
0 helpful votes
July 17th, 2021

Not an honorable company. Designer Optics website says they don't accept used returns; yet they sent me used glasses with skin oils on the lens and nose pads. Even at that they took over a month to fill the order. Then they refused to let me return the glasses because they were "used."

Service
Value
Shipping
Returns
Quality
latifak3
1 review
1 helpful vote
June 27th, 2020

The worst online shopping experience i have ever had more than one month still didn't receive anything

Q&A (0)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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