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Dental Depot has a rating of 2 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Dental Depot ranks 48th among Dental Products sites.
It's awesome that they give 10% off to the military. Shop there all the time. The lumber is best area.
This company displayed an item that I ordered, but the item delivered was not what was described or as photographed and portrayed on their webpage for the item. They don't take calls on the phone # prominently displayed on their website, and in email response to my complaint they repeatedly stated that they don't take opened items. The item wasn't even in the manufacturer box shown on their webpage for the item, so it was already "open" upon receipt. Therefore, according to them, they won't take it back. Nevertheless, they provided an RA# and address for me to ship it back to them, at my expense. If they don't take back opened items due to potential infection and sanitation concerns, why did they give me an RA#? This is totally futile and illogical. They should just refund my money, since who ever shipped my item was playing some sort of joke. I have photos of what the item looked like on the website but their image isn't large enough for this website. I have sent proof of purchase.
This company displayed an item that I ordered, but the item delivered was not what was described or as photographed and portrayed on their webpage for the item. They don't take calls on the phone # prominently displayed on their website, and in email response to my complaint they repeatedly stated that they don't take opened items. The item wasn't even in the manufacturer box shown on their webpage for the item, so it was already "open" upon receipt. Therefore, according to them, they won't take it back. Nevertheless, they provided an RA# and address for me to ship it back to them, at my expense. If they don't take back opened items due to potential infection and sanitation concerns, why did they give me an RA#? This is totally futile and illogical. They should just refund my money, since who ever shipped my item was playing some sort of joke. I have photos of what the item looked like on the website but their image isn't large enough for this website. I have sent proof of purchase.
Tip for consumers:
Don't order from these people! They don't care about their customers.
Products used:
None
It's awesome that they give 10% off to the military. Shop there all the time. The lumber is best area.
I was sedated on every occasion they have me sign papers when I was sedated they did not complete their work nor were they qualified to do the work that I needed over 6 months period of time and nothing was still done except for I paid them a bunch of money and they kept it over $4,000 now I had to go to a new dentist to knew what he was doing thank God skyview dental if you need a good dentist and it took him 3 weeks to do what they couldn't do in 6 months other than steall my $4,000
Awful customer service. The company never notifies you if there is an issue with your order. You have to call the company to find out why you haven't received your order
Tip for consumers:
Do use this company. The customer service is awful!
Products used:
Teeth whitener
Worst place I have ever gone. Please do not go there. Mwc office is the absolute worst. All they want is money
Suspect fraud. Ordered 6 aqualizers and got confirmation of UPS from dental depot but came from *******@comcast.net... Tracking stopped short on August 7 and called UPS as supposed to get by the 9th. They said to call Dental Depot, which I did but constantly busy signal. I suspect fraudulent website is the key here.
I ordered a product their website listed as "in stock". After a week i contacted them to see when the item had shipped & was told it hadn't shipped because the item was "out of stock". They offered to substitute a similar item (only difference was one was mint flavored and one was unflavored). I agreed but when the shipment arrived instead of the $3.23 price for the original product i ordered i was billed $9.70 for the exact item the only difference being one was mint flavored and the other unflavored. I emailed them asking why the huge price difference but they didn't have the common courtesy to reply. I won't do business with them again.
Ordered a Waterpik Professional Toothbrush on Oct 22. Received it on Monday Oct 24th, 2 days. Couldn't ask for faster free shipping and the best price on the Web for this advanced care toothbrush.
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Dental Depot sells only the highest quality oral care products to the general public
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