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DennisKirk has a rating of 1.6 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DennisKirk most frequently mention customer service problems. DennisKirk ranks 44th among ATV sites.
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I just have to do a shoutout to Dennis Kirk company. We have used them regularly for years, taking all the customer service they offer, and a wonderful, easy to use, website, for granted. Fast, reliable, easy returns, great inventory, timely back orders,( especially these days), absolutely top notch company! Keep up the great work!
Do not use this company for tires. I just got a set of tires and the tires are over 4 years old. When I called customer service they said they can sell tires up to 6 years old. I have worked in tire stores for years. We do not sell tires on cars over 3 years old, much less on a motorcycle. When I called the "woman" in customer service was rude and offered no apologies or solutions other than they can sell tires up to 6 years old. NEVER AGAIN will they get a penny from me.
I buy motorcycle parts on a fairly frequent basis. Dennis Kirk is a good source for these parts. If they have what you are looking for, shipping is really quick! The website itself is a little awkward and cluttered. A little revamp on the website to make navigating it a little easier would help. Otherwise good place fast shipping!
Tip for consumers:
Make sure you are in the right section to search. Does a decent job searching for parts if you use the garage feature except for tires best not making that so specific.
Products used:
Chains, sprockets, tires.
If I need something fast and they have it in stock, they are my go to. I have been a customer for over 30 years.
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Dennis Kirk has been the leader in Powersports aftermarket parts and accessories since 1969. Over 160,000 unique items in stock & ready to ship today.
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