It is a complete SCAM I had something spirited away when it looked like I might win so I sent off an email only to get reimbursed (does anybody want my bids)? STAY CLEAR! I find it disappointing this was advertised on FACEBOOK shame on you!
Dealfun is absolutely dreadful. I have spent hundreds of dollars purchasing bids on this site, and have not won any auctions at all (with the exception of the first "gimme" auction they set up when you first join; you get 10 bids). I follow their advice, use my bids wisely, do what I see other people doing, yet still haven't won a thing.
The site warns you not to bother going up against what they call "prestige bidders" (are these straw bidders or people with issues?)… I assure you that anything worth winning will be won by one of these people.
It's much like a bait and switch… they are happy to show you the iPad they sold for $42.00 (did the site go down or something?), and the PS3 that sold for $12.00, but don't ever bother to hope that you will win an item at these prices.
While some say to wait until just a couple of people are bidding, then swoop in and start bidding at the close, I offer this: if someone has spent hours trying to win an item it's not right to jump in right at the end. I've never done it to other people, and don't appreciate it when someone does it to me. It's really annoying when an auction is prolonged unnecessarily by someone who bounces in and starts bidding like a fool; it's an invitation for more people to come in and prolong the auction indefinitely. That is exactly what happens at Dealfun. Auctions take far too long to finish, meanwhile the site is raking in more and more money.
It seems to me that a handfull of fools has come in to Dealfun and taken over; their prices are inflated for a penny auction and there are a few screen names that you will see winning the best items consistently. I have a feeling that they buy from Dealfun and sell on EBay.
Dealfun also touts that they will apply your bids (not bonus bids, but purchased bids) to the cost of an item. When I started to lose money on the site, I decided that I may as well take advantage of this, and started to order items in hopes of selling some elsewhere to at least break even (cover the loss I incurred buying bids). To date I have not received anything that I have paid for. Customer service won't talk, and the items are in what seems to be a perpetual "processing" status.
Dealfun is NOT the place to go!
Ohhh geeze where to start.
Okay, so like any penny auction site, common sense and a little intelligence is required. If you think you're going to spend 45 dollars on the smallest bid package and win an $800 Ipad, you have another thing coming. Everyone and there cousin would be doing it.
This site is okay at best. I would say apx. 70% of the cheaper items is just Japanese garbage. Stuff most people wouldn't buy at a dollar store. They don't show you that when you sign up, they show you a FULL page of items that I've NEVER seen on the site. Never, period. In fact, they have a group of "mock" auctions that don't even exist. So in other words, the sign up page looks like you're buying a Lamborghini, but really you end up getting a Hyundai. They sell 6 or 7 items that are worth anything. But there "dealfun price" is MUCH more than you could buy it retail, so if you do end up hitting buy now, you're just getting ripped off.
Example.
The PS3 they auction everyday, the "dealfun price" is $349.00. I could go to Future Shop and buy the same system for $249.00 with a game.
Customer Service is great. If you do end up getting in touch with them, and I'm willing to bet you will, they will do almost anything to help you out. That I can't knock so to speak. Now one thing that's incorrect, is that their average response time is 15 minutes. I've waited hours before, not every time, but it's happened. But, once they finally get in touch with you, they'll do anything for you. I'm sure it's because of the thousands of dollars they're making.
Now I'll get to shipping. Shipping is the worst part of this site. It takes weeks, if not months for items to get to your door. It took almost 2 months for a BluRay player I won to get to my door. I've had over a dozen items damaged, and a few not work at all. Which reminds me NEVER buy ANY watches from there site. I have over 20 of them, all garbage. The straps break easily, they have a cheap feel to them, just throwing that out there.
All in all. Great customer service, bad ending prices and free shipping. If I could do it all over again, I wouldn't. There are SEVERAL other penny auction sites that are much better.
I've done a lot of searching about this site trying to see if I was scammed. I signed up with them and won a couple cheap auctions... ear phones and then an mp3 player. They have yet to arrive, but I am able to see they are at least on their way. I tried my luck at a big auction after watching for some time and was thrilled when I won an iPad for $264.91. I used about 25 bids to win. (don't just bid, watch and learn first). I won the iPad on August 8th and waited and waited for it to be sent and felt nothing was happening. The customer service really is as good as advertised and the only thing from me feeling like I was totally scammed. Yesterday my iPad arrived (Aug 30). It was brand new and I couldn't be happier. I wish shipping was a bit faster for the small items and wish I had waited until it was August free shipping to bid on them, but... live and learn! It's not a scam, but be patient and watch and learn before you just start wasting bids!
I won the Acer Aspire 10'1 netbook for $4.93. Four Dollars and ninty-three cent, I couldnt believe my luck when I won. Took awhile for it to arrive. But, when I got it, I was truly pleased. It was brand new and in the orignal box w/warranty. I also bidded on a few other things. I didnt win them, but I was able to purchase them for less with the bids I had used. One item has arrived and I'm waiting for the second item to arrive. So, I would give Dealfun a thumbs up.
DealFun has a rating of 1.9 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. DealFun ranks 112th among Penny Auction sites.