Though your products are good the website is a mess on mobile as well as pc. The cart is intrusive and requires manual closing before you can add another item. On mobile the margin between items ans the sides squishes them to a point where the description only fits one or two words per row and ens up being a mile long.
All the generational stuff is chaotic. It seems to me that the conversion process could be done once by Daz, and not make customers shell out for lots and lots of apps to make conversions.
The smart content system doesn't work very well with older items, including V4.2, for whom it doesn't work at all. I think there's a bug there somewhere.
Dealing with metadata is confusing.
Everything is fine, if I'd improve something I'd like to improve usability instead of selling Add-ons which add usability functions. As example content bookmarks.
On page:
It is sometimes very difficult to figure which discounts apply to which product and how much and why or why not.
As example now we have 50% items, plus loyality discount 20% would be 70%, but stops at 60,61 or 65%
Great asset store with a huge range of very high quality content. I wish there were more/more granular search options, sorting, and filters that would make it easier to search for base characters, as well as morphs, hair, clothes, etc. for specific base characters.
I am always looking for good deals and models. What I don't like is that you changed your price matching. It's not right that someone who buys an item and the next day it is a lower price. For over 20 years you have honored the difference and now why would anyone want to pay a full price when it could go on sale the following day. At least stores show upcoming sale prices before the sale date and still honor the difference.
Charging a interactive fee for every piece of cloth. Hair, building etc Is a horrible business practice and why from a developer standpoint I was forced to move to RealIllusion cause they do not charge interactive fees.
If only you didnt had "interactive fees" for everything. Also while some of the products are advertised as working for Unity it doesnt. For photos or comics it may be fine but for Games we need one less interactive fees for everything and more quality clothes and hair. Oh my hair. Hair should be a part of the model or if they are going to make it customizable(which is fine) they really need to test it on everything.
Also the hair types should be included in their description. Because some of this assets will be used in games.
Mine has been a love/hate relationship with Daz and the technical support, sales, and even integrity--I have many purchases that did not work, and still do not work. I have had to ask for tech support from my wife who his a tech specialist, while I wait literally months for support, I have lost money--my own integrity was questioned at a time where money was taken from my account, and even when I showed my bank-statement, my integrity was still in question... and that was the experiences I hated. The other side of the coin is that when products do work, I am excited and grateful. I thought about being an artist for Daz, but then I decided that I likely don't have the mettle, based on the mistreatment from staff.
I'm loving the Daz Marketplace, but I wish there was some sort of alert system to let us know when items on our wishlist went on sale, or how long sales were lasting. I'm creating a graphic novel on a limited budget and need to buy stuff only when needed as I tell the story, and I just missed a couple items so now I have to wait. Bummer.
I mostly like the shopping experience, but I sometime finds that the different rebates and offers are confusing. It would be great if the size (the number of Mb or Gb) was indicated in the product description to give the potential customer and idea of how much computing resources will be needed to render the product.
The store is easy to use, and Daz Central is great for downloading. I really enjoy Daz Studio 4.20, coming from being a Poser user from 5 through 11. It seemed clunky and unintuitive at first, but once you get used to the interface, it is much more powerful, and advanced over what I was using.
Thanks
Dan.
Made an order just now - Item ******* for 3.67 and Item ******* for 13.99. Your invoice total before the -25% Extra 25% off code was 39.93 for the two items... last I looked 3.67 +13.99 = 17.66. And, looking at your banner I was expecting 25% more off one of these items... but that is not what happened.
Hey, as of my last posing Steve Spencer of Daz has worked hard to implement measures to assist with customer service and forum moderation. Here's to hoping it helps us move in the right step towards better customer to company communication.
Merry Christmas, Happy Holidays, Happy Hanukah, Kwanza and all the beautiful things we celebrate this year. One love.
My only issue with the store is the search function still isn't great. It takes a number of searches to get the right content. Most of the times it seems I find what I want by luck. Other than that the process is smooth and easy to use.
I've been a PC Daz+ Member since like 2006 and was always able to update my subscription with sales that occurred several times a year. For the first time my subscription just lapsed because there hasn't been a sale all year! Please do a Daz+ sale! Thank you.
When I did a search for Library everything BUT libraries showed up even when I chose structures and props. Clothes, cats, characters, everything except libraries.
Placing my order was difficult. I had to try several times to submit it - every time I clicked Submit the screen flickered and went thru the entire setup routine again. I was paying with store credit, so there was no issue with payment - you already have my money.
I lost access to all my assets, over $1000 dollars down the drain, I simply wanted access to my bought assets or a refund, 10 months has now passed, tried other modes of communication with no success. I get the message, I do not matter as a customer.
Products were not charged properly, taken away from me and, I was not able to get them back. The problem was not on my end, the problem was your billing system. I will not shop here as I have in the passed until I am sure I'm dealing with a customer friendly store.
Most of the freebies are useless, either they are textures for products you don't have, or they are SCI-FI elements that don't fit most projects. IF you want to encourage people to start using DAZ more, you should work a bit on having a better entry-level system and help those that start new projects, they would end up spending more if their projects were successful than they will spend just to grab the missing item for certain textures they won't use. Just taking a wild guess here and say that most people, probably use daz for renders because their hardware can't handle animations or because they use renders in visual novels. I also use Blender and having more available options there in terms of freebies made me invest more time into it and that led to me invest more money as well to continue and build up on my existing project.
I'm happy to see that we're getting some very good flash sales now again, at decent times (for Europeans as well) and with PA products instead of just DAZ Originals. That's great, keep going that way! - Very unhappy, on the other hand, about the new 2ß% introductory discount.
I‘m not happy about the way most of the really good flash sales have been shifted to times that are in the middle of the night for European customers. Please do keep us in mind also, thanks!
I went looking for specific items and it took me a while to find them. The search feature needs help. Especially if you are only look for clothes or male models. Also, if there were dates when uploaded. Some of the environment items I would like to purchase appear to be made for older daz models (I haven't even been using daz for a year yet.) It would be extremely helpful to know how old certain items are.
Answer: You get 3 free transfers then there is a cost to upgrade to unlimited. I found a much better program FaceGen Artist Pro. It's pricey at $139 but gives much better results than the built in face transfer.
Answer: Daz has a free transfer program on their website for blender, maya and many more. Works good!
Answer: No, Daz Studio does animation. You will render your animation series.
Answer: Daz3D will not read those files, as they are just text. However, the files can be "rendered" as an image, for use within Daz3D. Or, if you are asking about the other side of things, Daz3D can render images or video, which can be used along with your presentations. Both of those formats you mention, do not normally include "video formats". Neither of them are "image formats". PDF is just a text layout format for printing pages. MS-Word is just a text-formatting program, for use with printing too, for direct display in MS-Word, or on printed paper. However, it can export in other formats. (Not to be confused with "Word pad".) If you can put the words on an image, in any form, they can be used within Daz3D, for display. However, Daz does not have any form of "text-rendering code", to convert text into 3D objects.
Answer: When you register with the website, you will be given a code that is entered for you. If that fails, for whatever reason, you can go to your profile page and locate all "license codes", used to activate all the free items which may need them. (Or the paid programs, if you buy them.)
Daz3D has a rating of 3.1 stars from 1,448 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Daz3D most frequently mention good experience, customer service and high quality. Daz3D ranks 2nd among Graphic Design sites.
I'm pleased to report that Alicia and I traded emails shortly after this issue arose. The software fix she was looking for was made available within a week (not to promise that all software fixes have that kind of turnaround time), and things are very good. Alicia expressed her thanks, and stated (I hope you don't mind me quoting this here Alicia, I'm happy to pull it down if you do) "And honestly--DAZ has the best products bar none."