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    David Lloyd Clubs

Corporate Values

Overview

David Lloyd Clubs has a consumer rating of 1 star from 1 review indicating that most customers are generally dissatisfied with their purchases.

How would you rate David Lloyd Clubs?
Top Critical Review

“COMPLAINT RE DAVID LLOYD ABERDEEN”

linda f.
11/28/11

COMPLAINT RE DAVID LLOYD ABERDEEN - Paid £170 per month for family membership, I used kids facilities to enable me to use the gym once per week and after 1 year they cancelled all the kids afternoon clubs for 3-4 year olds without warning. I advised the club I would need to cancel the membership due to no alternative childcare arrangements and they are making me pay 3 months fees to cancel the membership... terms and conditions say that they will use noticeboard to advise of changes yet the Aberdeen noticeboard has not been in use since at least 3 months re kids clubs! Some of the staff were very rude on the telephone and I am now reporting them to the financial services ombudsmen for the nasty repetitive calls for fees whilst my complaint was pending investigation. My advice is to Avoid David Lloyds Aberdeen... I will update this with a progress report soon

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Reviews (1)

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lindaf7
1 review
3 helpful votes
November 28th, 2011
COMPLAINT RE DAVID LLOYD ABERDEEN - Paid £170 per month for family membership, I used kids facilities to enable me to use the gym once per week and after 1 year they cancelled all the kids afternoon clubs for 3-4 year olds without warning. I advised the club I would need to cancel the membership due to no alternative childcare arrangements and they are making me pay 3 months fees to cancel the membership... terms and conditions say that they will use noticeboard to advise of changes yet the Aberdeen noticeboard has not been in use since at least 3 months re kids clubs! Some of the staff were very rude on the telephone and I am now reporting them to the financial services ombudsmen for the nasty repetitive calls for fees whilst my complaint was pending investigation. My advice is to Avoid David Lloyds Aberdeen... I will update this with a progress report soon

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