linda f.

COMPLAINT RE DAVID LLOYD ABERDEEN - Paid £170 per month for family membership, I used kids facilities to enable me to use the gym once per week and after 1 year they cancelled all the kids afternoon clubs for 3-4 year olds without warning. I advised the club I would need to cancel the membership due to no alternative childcare arrangements and they are making me pay 3 months fees to cancel the membership... terms and conditions say that they will use noticeboard to advise of changes yet the Aberdeen noticeboard has not been in use since at least 3 months re kids clubs! Some of the staff were very rude on the telephone and I am now reporting them to the financial services ombudsmen for the nasty repetitive calls for fees whilst my complaint was pending investigation. My advice is to Avoid David Lloyds Aberdeen... I will update this with a progress report soon