• Dating.com

Dating.com

Overview

Dating.com has a rating of 2.1 stars from 1,177 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dating.com most frequently mention fake profiles, customer service, and credit card problems. Dating.com ranks 709th among Dating sites.

  • Service
    258
  • Value
    258
  • Quality
    255

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
72
427
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Within ten days, I send messages to customer service and they do not respond to me in order to cancel my account.
How would you rate Dating.com?
Top Positive Review

“Amazing”

Emma M.
9/5/20

Almost half of the my friends were singles but one of them who is an IT guy registered himself on dating.com and then he started dating some girls. After a while he married to someone and invited us on his marriage ceremony.

Top Critical Review

“The worse site with scammers at every turn. The flowery talk is not realistic. Nothing makes sense”

lynne b.
2/15/24

The worst site I've ever encountered! The men are all fake, stolen pics of someone else! I beg you to do a reverse image before you start any conversations. Also, you must video chat asap as they have every excuse possible not to- this is the number one sign as a scammer! They are all boiler room Nigerians who are trained to scam you! Please do not ever give money to someone you never met in person- keep eyes open and wallets shut!

Reviews (1,177)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (58)
Thumbnail of user angelical35
1 review
4 helpful votes
October 26th, 2020

As soon as you sign up for free, you start getting bombarded with messages, and by coincidence or not, those are the popular members that look like models. I did not write anything in my profile and I still could read from them:"your profile caught my attention". Still I haven't written anything and still they contact me. Sadly if I answer, my messages are not delivered for lack of credits.
Also I found funny that in some of the messages I received they start talking in first person and suddenly they change to third person as if somebody made that script for them.
Anyway, beside thinking the site is kind of a fraud, people looks much nicer than compared to other sites

Thumbnail of user joyd471
1 review
0 helpful votes
May 15th, 2023

This app works better than others, except all can see when you are there talking to others. I fell deeply in love, only to find out he's a catfish.

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello! Thank you for sharing your concerns. Could you tell us why you've come to such a conclusion? Did something happen that made you think so? Could you please contact us with the details via support@dating.com. We will be happy to assist.

Thumbnail of user leicesterc
1 review
1 helpful vote
November 10th, 2020

My only problem with this site is I think its extreemly wrong to prevent people from texting. You have to pay to tex or else the add keeps popping up on the screen preventing the texts.

Thumbnail of user tawannam1
1 review
1 helpful vote
August 7th, 2020

I dont think its a scam but i well say that a guy wanted to exchange email with me and the site would always block the messages so i don't know whats up with that maybe yall do just want people to keep spending their money on the app

Thumbnail of user daniav4
1 review
4 helpful votes
September 1st, 2021

Its very expensive to use this site the members are very selective from all over the world they just need to work on a unlimited plan

Tip for consumers:
They have to be prepare to use the highest plan they offer because even a single picture cost 15 credits to send or receive its sad that they don't think about this service and they just treat everyone as if they are all millionaire not even Millionaire match does that

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Dania.
We agree, the platform mays seem expensive, however, this is the investment in your life, your future, and an exciting experience! We appreciate your feedback - once new plans will be available, you will be notified.

Thumbnail of user elises192
1 review
0 helpful votes
September 7th, 2022

Please assist me in how I can go about exchanging contacts with my favourite contacts. One contact in particular told me that the site does not allow him to exchange his contact details and I found this quite odd.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hi there Elise! Thanks for your review! We do have certain policies regarding the personal information exchange within the chat and emails, but they are flexible and only there for your security. You are more than able to get your contacts to your match through our two dedicated services and we'd be happy to guide you through it anytime at support@dating.com! Kindly bear in mind, that as an international communications platform offering premium service, our platform provides members with a safe space to interact, and it's up to each member to decide if they wish to share their contacts with a potential match or not. We look forward to your email!

Thumbnail of user stefaniee25
1 review
1 helpful vote
June 12th, 2022
Verified purchase

Ich habe hier tatsächlich jemanden gefunden. Da er aber in China lebt und ich in Europa ist das schon nicht einfach. Dazu kommt das viele Kommunikationswege leider derzeit unterbunden werden. Also bleibt uns nur Dating.com. Eine Telefonnummeraustauschen oder ähnliches ist nicht möglich. Was es uns natürlich etwas einfacher machen würde. Da ich ein normal Verdiener bin, in einem sozialen Beruf verdiene ich weniger. Die Credits sind sehr, sehr teuer, was mich ehrlich verzweifeln lässt. Wir wollen viel miteinander kommunizieren, aber ich muss immer an mein Konto denken. Das ist nun wirklich nicht fair. Ich verstehe natürlich, dass man auch Kosten decken muss. Aber man sollte sich auch mal Gedanken machen, dass Menschen, die sich wirklich Treffen, und zwar emotional für ihre Gefühle sehr viel Geld zahlen müssen, nur um reden zu können. Das ist was ich sehr schade finde. Würde mich gerne mit meinem Mann unterhalten können ohne zu verzweifeln.

Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Liebe Steffi Xing,
Vielen Dank für Ihr Feedback und wir freuen uns sehr, dass Sie eine besondere Person gefunden haben. Wir verstehen auch vollkommen, wie schwierig es sein kann, mit den Mitgliedern aus dem Bereich zu kommunizieren, in dem es viele Einschränkungen gibt und Sie keine anderen Kanäle haben, um in Kontakt zu bleiben. Sie haben auch erwähnt, dass der Austausch personenbezogener Daten unmöglich ist. Lassen Sie mich Ihnen versichern, dass wir eine Option haben, wie Sie dies auf unserer Plattform tun können:
1) Wenn das Mitglied auf der Mitgliederseite eine Schaltfläche mit dem Namen „Geschenke auswählen“ hat, können Sie ein Geschenk senden und Kontaktdetails in der Nachricht anhängen, die damit einhergeht.
2) Wenn das Mitglied die erste Option nicht hat, können Sie den Kontakt per Video-Chat austauschen. Video-Chat hat Mikrofonunterstützung. Sie können auch einfach Ihre E-Mail-Adresse und Telefonnummer auf einem Zettel vor der Kamera zeigen.
Wie ich sehe, hast du eine Weile nicht mit deiner besonderen Person gesprochen. Ich werde Ihnen 30 Credits zur Verfügung stellen, damit Sie ihn erneut erreichen können.

Thumbnail of user stevek622
3 reviews
2 helpful votes
June 12th, 2020

I've corresponded with a few of the ladies but they lost me when they started with the insistent requests for these symbolic stickers, one or two of which are expensive to the tune of 1000 +/- credits, which are the ones the ladies clamor for. I haven't this is the site for a little while now, and my account is still open with a few credits left in it. I tell myself that I should go back there and at least use up the credits, but what would be the point? Until now there has been no reason to link a lady will keep me on the line until they're all gone, and then she want one of those stickers. I think this site is probably legitimate, but it is extremely expensive. If you don't have lots of money to spend on a dating site, don't visit this one.

Thumbnail of user armiec2
1 review
0 helpful votes
December 13th, 2022

I am a newbie in Dating.com, the site is very inviting(the logos, the pictures, can create your profile and add picture as many as you want) It might be a good apps for people who can afford it. However, for a person like me with budget restriction and looking to connect with other people, create a bond and friendship, this app is not for me. Within a week since I started, I enjoyed chatting with few of the members (2 in particular) I am not sure if he/she is a real person or a fake profile ( I cannot judge). However, per chat will be charged and I spent more or less USD200. And when I purchased a credit (4×), I recieved a notification that it was successful but it never updated my number of credits. I sent an email to support team 2x and never recieved any response even to acknowledge my message and I also sent a message to their whatsapp. I decided to stop and request to delete my profile. Sent an email again to support team. They really need to improve the response time and customer service.
Hoping support team can assist me with my email.

Service
Value
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Dear Member. Thank you for your feedback and review. We are sorry to hear you had billing issues and could not assist in a timely manner. Due to the high demand of incoming requests and emails, our customer service department tries to reply as soon as possible. We can also recommend using live chat support or calling us at +1 (800) 665-7633, so we can assist you immediately. Feel free to reach out to us anytime.

Thumbnail of user annah624
2 reviews
0 helpful votes
December 20th, 2021

I just joined the site to meet new people. First of all the men I see are pretty good looking; which is suspect to me. They have all these people who want tp chat with you but, once you open it up it cost money. This site is very money driven. However the cost to use the app is expensive and add up quickly. Opening up a email or chatting adds up. They don't have monthly subscriptions so I understand they have to make their money. Although, they should have multiple options. I think sometimes the people try to keep you on longer than needed. I don't think I will continue using this site because of the cost. I kinda think some of the people aren't real on the site.

Products used:
This is dating site

Service
Value
Quality
Thumbnail of user dmitriya13
Alexander S. – Dating.com Rep

Hello Anna.
Being good-looking is quite normal. Not to mention good looks often can say about inner harmony of the person, so don't be shy. Yes, the services have different prices as well as there are different plans. We would be glad to give you all the info once you contact us at support@dating.com.

Thumbnail of user abbyv11
1 review
39 helpful votes
January 19th, 2019

I just joined this dating site. Why all of the men who sent me a message looks like they are straight from a fashion magazine. Too good to be true. I have heard about a lot of scammer's story. There's no single one who looks average. Just find it odd.

Thumbnail of user tasmian
1 review
1 helpful vote
December 9th, 2019

This apps is useful. Any one can find many more single girls by using this apps. I like this apps. Thanks for this application.

Thumbnail of user hamzaz7
2 reviews
0 helpful votes
September 1st, 2019

I really like Beauty & Fashion section that's so good you guys also check it out.
Also, the consumer tips were very great

Thumbnail of user nnamdic
1 review
2 helpful votes
September 6th, 2019

When you seek to know about something, beyond the face value, then you need a link like this. It takes you through basic information on dating

Thumbnail of user mandam8
2 reviews
1 helpful vote
August 29th, 2019

Internet dating is the fastest, most efficient way to gather a pool of qualified candidates. It could take you a lifetime to do the investigation that the computer comes up with in seconds.

Thumbnail of user jhonv2
1 review
0 helpful votes
September 6th, 2019

Many people now prefer to use dating apps on their phones, rather than dating sites on their home computers. In fact some of the dating apps we reviewed only work with an Apple or Android smartphone or tablet. Most of the best dating sites sitejabber.

Thank you for this site

Thumbnail of user subzyc
1 review
0 helpful votes
September 6th, 2019

When you seek to know anything about dating beyond the face value. Then you are in the best sore ever.

Thumbnail of user jamesh483
1 review
5 helpful votes
September 14th, 2017

I understand having to pay for the service, but if the prices were a bit more reasonable and we could chat a little longer you may get more positive reviews, It is very costly to maintain communication here, especially when showing pictures email and videos. I like the service but if you lower the cost more people would join and perhaps would not object to spending more money. Quantity and quality.

Thumbnail of user mariam476
Maria M. – Dating.com Rep

Hi, James! Thank you for your review and feedback! We are constantly working to make the site better, optimization of the prices is on the bucket list!

Thumbnail of user ashisht8
1 review
0 helpful votes
August 22nd, 2019

This is a perfect dating site. It provide us with the dating information. It is a perfect destination for those who wants to date online and have fun.

Thumbnail of user freddies38
1 review
0 helpful votes
August 13th, 2019

This is the best website ever. The content of this website was useful as well as awesome. I really liked the website as well as articles of this website. Thank you for developer and content writer of this website.

Thumbnail of user charlesr288
1 review
3 helpful votes
March 22nd, 2019

Seems to be okay, not / not less. In my opinion it can be worth checking out but Yamvoo, Tinder, Bumble are good enough, so why experiment with those sites unless you are 100% sure it works for you?!

Thumbnail of user anshk
1 review
0 helpful votes
September 1st, 2019

Hi this is one of the best and fastest growing site i have ever seen.Its my pleasure to be in this site, I found the love of mine, and i am very much thankful to this site. Hope you too get the desired...

Thumbnail of user akkatij
2 reviews
0 helpful votes
August 13th, 2019

This is good app which u useful for lot of members. And many people will like this i hope no one will comment bad i think so because it is that much of good and usefull.

Thumbnail of user nayakulak
1 review
0 helpful votes
August 29th, 2019

This website is very cool it is useful for single adults ishare it for everyone it's good specially its for youth it gives good experience to them

Thumbnail of user andriodp
1 review
0 helpful votes
August 15th, 2019

I liked website design and it is easy to understand and communicate. Finally good experience. Uses experience is tooo good.

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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From the business

Dating.com is the place to meet people from around the world for exciting communication and online companionship.
It increases members chances of meeting someone new, discovering unique places as well as doing things that they never knew they would have an opportunity to do before. It represents a fun and easy way for people to communicate across the globe. Dating.com now covers more than 32 countries and offers the technology that enables members takes communication further than ever.

Company Representative

Thumbnail of user alexc124
Alex C.
Typically responds within 3 days

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