Woburn, MA 01801, USA
Alex and Matthew in Customer Service were fantastic! They answered all of my questions and were extremely patient with me. Thank you!
Alex is so good natured and friendly, not to mention informative and knowledgeable. Quick Customer service and quick access to representatives who can address your questions (without having to go through series of departments) was a valuable plus for me.
please answer the emails, ask for information about some accessories of the Klennjet Mega 1000cvp, and I did not receive an answer, in the same way, I ask if you need spare parts, can you help me?
Alex Enos helped me through the entire order and was really patient with my questions. This is what good salesmanship and customer service is about. Well done sir.
called and spoke to a person about finding a replacement handle for my xph-5900i and she could not help me with a part number. she assumed that by telling me how to look up items on the web page I could order the part. I assure you you do not have a replacement handle listed on you website no matter how hard you search. the employee did try to connect me with someone more knowledgeable.
This order makes it 4 separate buildings where we keep a machine for use. Sharing a machine is NOT an option because it is needed almost daily. No problems with any of them-not even the 4 year old unit.
I have worked with Daimer for over 10 years and have always been very satisfied with their service.
Need to find out if repairs are possible on older model of this Steamer... Please call: Larry Davis @ (219) 488-6052
All went smoothly so far. A better operating manual would be nice. Or even a simple sticker on what order to turn the pump, heater(s), and vac on would be nice.
Easy to order, quick shipping (free), easy set up, and easy operations.
Couldn't be happier.
would like to see more reviews of your machines, but overall good experience found what I was looking for. Thank you
I absolutely love the excellence with customer service as I researched this machine for over 2 months....every question answered as I am a homeowner and probably not their typical buyer. Now having the machine, I find it so easy every homeowner that wants to clean regularly especially pets have the power in their fingertips to do so at a professional level. I've always enjoyed the best of the best and I've found that with MY XPH5900i and it's the cutest (and most effective) machine I've seen in my months of researching.
Working with Daimer has been a wonderful experience. Everyone I have interaction with, whether email or phone, has been prompt and professional.
Your website did not make it easy to find the parts I needed. There wasn't a menu, that I could find, that led directly where I needed to go. I instead, had to use your search engine several times with different keywords before I finally found what I wanted. The website should be much easier to navigate.
I expected more, I like it works and santizes, but the videos and statements lead to believe Steam is magic theirs some things it Cleans great like mesh oven filter but if a surface is really ready it's best to clean and then Steam the harder areas or grooves, wasn't impressed
We bought our Kleenjet from Daimer over a decade ago. Over these many years of frequent and hard use, it has only required two minor repairs, and is still going strong. We love our Kleenjet, and everyone wants to borrow it when they see what a great job of cleaning it does, and how easy it is to use. The folks at Daimer were pleasant to deal with too. We would definitely purchase from them again.
I am very happy with my steamer it work very well for me price is Little Steep but you get what you pay for
The pop up to sign up for newsletter etc keeps popping up making it difficult to shop or buy and I signed up twice have not gotten any newsletters or info.
I talked to Alex in sales before purchasing the Kleen Jet pro plus 300cs and he was very helpful in answering all my questions. I was very pleased great customer care!
Customer Questions & Answers
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About Daimer (from the business)
Importantly, Daimer® employs a large number of Product Specialists with many years of experience to offer those who require the best guidance and direction towards the appropriate technology and specific model. We absolutely do not want anyone to purchase the wrong machine for the targeted applications.
Daimer® is your best source if you are looking for unmatched product durability, power, performance, reliability, and customer service. Call now and be closer to reaping the benefits of the finest cleaning equipment on the market.