• D2mule.com

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Overview

D2mule.com has a rating of 2.42 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. D2mule.com ranks 634th among Games sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    2
  • Quality
    3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have tried to get in contact with their customer service, but they will not respond, no matter how long I wait.
How would you rate D2mule.com?
Top Positive Review

“Great service!”

Bill M.
8/7/20

I've ordered several things from D2Mule, and I am never disappointed! Always be sure to contact their live support before you purchase, so the exchange will be quick. I most def will recommend this site to a friend.

Top Critical Review

“Terrible customer service spent 100s of usd on cd keys and after coming back from a break none work”

yolo t.
2/27/21

Terrible customer service spent 100s of usd on cd keys and after coming back from a break none work All i asked is for 1 set of cd keys to test they refused to help me out i bought over 100 cd key sets. Terrible company

Reviews (19)

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customer service (3)
Thumbnail of user yolot
1 review
0 helpful votes
February 27th, 2021

Terrible customer service spent 100s of usd on cd keys and after coming back from a break none work
All i asked is for 1 set of cd keys to test they refused to help me out i bought over 100 cd key sets.
Terrible company

Service
Value
Shipping
Returns
Quality
Thumbnail of user donovans16
1 review
0 helpful votes
February 9th, 2019

The first delivery didn't go well. The account information provided was inactive. Their customer service nearly INSTANTLY gave me credit back for my purchase and asked me to place the order again.

The second order was delivered very quickly (<15 minutes) but was missing an item. At this point, I didn't really feel like fussing around with placing another order or getting a refund, but I did want to let them know.

They were more than understanding and on my side without a shred of doubt. They again gave me credit for the item that was not delivered and requested I place the order again.

While the opening experience of the delivery was pretty discouraging, their customer service more than made up for it. Had these been more expensive items (my total was like 15 bucks) I may have been a little more upset. But ultimately, they aren't the ones who are delivering the items. It's their affiliates who are not d2mule employees, but rather just 'suppliers' of the requested items.

I'll order again from them.

Thumbnail of user lennaertp
1 review
1 helpful vote
May 22nd, 2020

These a'holes are reselling the key's you have bought. In total they resold 12 of my bought cdkeys from them never ever buying here again be warned everyone.

Thumbnail of user billm1064
1 review
1 helpful vote
August 7th, 2020

I've ordered several things from D2Mule, and I am never disappointed! Always be sure to contact their live support before you purchase, so the exchange will be quick.
I most def will recommend this site to a friend.

Tip for consumers:
They are really helpful, and also sometimes you will get better gear then you have ordered!

Products used:
Diablo 2 items

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffp632
2 reviews
1 helpful vote
November 7th, 2020

Well i used 2mule in past and never get issue but in 2020 i just order few item it say 5 to 30min delay i actually waiting for 1hour + and still didnt get any anwser or anything... i try contact them in every way possible every emaili could found on site and nothing so far... so sadly i WOULD NOT RECOMAND TO USE D2MULE for your need... hopefully i finally get my sh. T and didnt get rob... do carefull

Thumbnail of user gk83
1 review
1 helpful vote
August 17th, 2020

Never had an issue getting a power level or buying items. Have never bought a cd key so not sure what up with that or why people complain about it

Thumbnail of user danielg358
1 review
0 helpful votes
August 18th, 2018

I have purchased things from d2mule and was satisfied with them. Recently bought two complete CDkeys and both were used and unplayable. Showed d2mule screenshots and they won't send me usable keys or a refund. There customer service will a not answer when I ask for usable keys or a refund. Not sure what to do? Stay clear of these guys.

Thumbnail of user pavelc11
1 review
1 helpful vote
July 9th, 2019

I bought 3 cd keys from these guys, after a while all 3 cd keys are showing "in use". Stay away from these scammers.

Thumbnail of user dexv3
1 review
0 helpful votes
July 27th, 2018

Ive bought 3 keys from this site, great support i dont know why everyone is saying they do not help you. He helped me so much great site and will be returning very soon for a 2/20fcr sorc ammy :) again thank you d2mule.com your the best site i know for my gear and help i need to set things up.

Thumbnail of user tedk35
1 review
1 helpful vote
August 29th, 2017

Bought keys from them, their support is awful, keys got banned some days after purchase even if I had no time to play yet, took my money back through paypal's dispute mechanism. Ill never deal again with this shady website.

Thumbnail of user mattf70
1 review
1 helpful vote
December 30th, 2017

Just bought a level 90 sorceress/account and was told NOT to change the password by them nor could I link my e-mail to the account. So after I put pricey gear on the character that ensures they can use their e-mail to retrieve/change the password at any given time. These guys wouldn't work with me at all and KNOW they are scamming people. STAY AWAY

Thumbnail of user chrisp186
1 review
3 helpful votes
February 26th, 2017

Super slow live support not on. Key got sent after a couple hours. Wont work on bnet. Wont purchase again. Hope you dont. Cant get a response from them about it..

Thumbnail of user sdgerww
1 review
0 helpful votes
October 15th, 2016

Pathetic excuse for a business. 5-30 min delivery? Been waiting hours...
Do not but from here take your money elsewhere.
Waste of time and still haven't received my cdkey set

Thumbnail of user normana22
1 review
1 helpful vote
March 23rd, 2015

Update: I've purchased from D2Mule a couple more times and received my items as advertised. Still had about an hour waiting but that's not a deal breaker for me. Original post: I've bought from this seller twice now since he moved from Ebay and each time the only thing i didn't care for was having to wait for around a hour to get my mule account/password to my items. This guy has been around since back when you could get D2 items on Ebay, until Ebay quit letting virtual items be sold on there site. I've never bought a cd key from him but I did receive all my items. Since he is most likely in China or Asia the time zones probably play a big part on the amount of time waiting on items to be delivered. As for items he is the cheapest price for 2x un id'd anni's out there. At least on US West nonladder.

Service
Value
Shipping
Quality
Thumbnail of user jamesm515
1 review
1 helpful vote
September 10th, 2016

DO NOT BUY CD KEYS FROM THIS SELLER. THEY ARE RE-SELLING THEM TO MULTIPLE PEOPLE, AND YOU WILL NOT BE ABLE TO USE THEM.

Thumbnail of user deanh2
2 reviews
6 helpful votes
March 24th, 2011

These guys will not send you a key when purchased. They emailed me asking for my battle.net account information so they could bind the key to my account. When I responded asking them for the key, I get no response. Stay away from this website. They are a scam. Rip off. Not legit. Fake. Not good. Do not trust. Not trustworthy.

Thumbnail of user andrewk12
2 reviews
4 helpful votes
June 30th, 2011

This site is a $#*!ing scam. I bought a CD Key earlier, and I've been waiting SEVERAL HOURS to get my CD Key. I have tried to get in contact with their customer service, but they will not respond, no matter how long I wait.

Thumbnail of user marcusj
1 review
2 helpful votes
November 25th, 2011

I ordered twice from them. First time i spent about 20 bucks, got a set of cdkeys, annihilus charm unidentified and and bunch of runes. They were quick, just like they said. Within 30 minutes I got an account with all my items and an email with my new cdkey unmuted unused, the works. Even though i ordered at 5AM they stayed on time. And then i ordered again, a smaller amount taking advantage of their 10x IST rune package. I love it, i traded and got everything godly for my character i needed. These guys rock. First time ive ever bought items with real $$ but with my lack of time dedicated to my character this really payed off. Thanks a lot! Keep up the good work!

Thumbnail of user joshs9
1 review
3 helpful votes
October 14th, 2011

I bought my cdkey from them if you get the battlenet legit one and give them your account they will bind it to your account within the week

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About the business

Buy Diablo 2 items, d2 items, Cdkey, Power Leveling, Premade Account, Diablo 2 Items store for 24/7 Instant Delivery in game 5mins. Buy cheap D2 items like perfect uniques, weapon, armor, helm, ring, amulet, Rare Magic crafted d2 items also.

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