• CustomControllerzz

CustomControllerzz

Overview

CustomControllerzz has a rating of 4.4 stars from 1,341 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CustomControllerzz most frequently mention gamer tag, shopping experience, and customer service. CustomControllerzz ranks 41st among Video Game Accessories sites.

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What reviewers want you to know

Positive highlights

  • My shopping experience was great, simple, and easy.
  • The only issue was I couldn't see how the gamer tag looked on the controller because it didn't show up in the preview.

Critical highlights

  • If you email for "faster customer service" you get an automated response somebody will get back to you asap.
  • I at first thought it was normal but then 2 weeks past and was still on pre shipment...
How would you rate CustomControllerzz?
Top Positive Review

“pretty cool designs”

Adam b.
3/24/20

pretty cool designs. i feel like it would be cooler if people could apply a custom design or picture for more personalized designs.

Top Critical Review

“Controller bs shipment fed ex 2 days”

Sean D.
6/13/22

I waited two weeks for controller come in they says via fed ex 2 days bs taking awhile order 1 June took 13 of June but why would put fed via 2 days make seem come in two days it bulls sh1t that all I know um pissed about it took that long

Reviews (1,341)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (11) shopping experience (8) gamer tag (7) 2 weeks (5) 3 weeks (6) 3 days (4) credit card (6) customization options (3) christmas gift (3) place order (3) 2 days (4) 2 controllers (3)
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barry s.
1 review
0 helpful votes
November 26th, 2015
Verified purchase

procesing took a long time. Buttons on controller ar loose and dirty. Besides that controller is fine. Did not live up to expectations.

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Arnold B.
1 review
1 helpful vote
December 8th, 2016
Verified purchase

Kind of expensive. It sounds like something is lose inside the controller. Don't want to send it back. Takes too long

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Debi I.
2 reviews
2 helpful votes
December 13th, 2016
Verified purchase

The 20%off codes that were offered on the website were not working at check out. I was told that the code wouldn't work for a discount on my particular controller although the coupon didn't specify what it could or could not be used on. They ended up giving me 10% off after I called them but it was a bummer to not get the full 20% off. Either way I'm sure my kid will love the remote.

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Penny P.
1 review
0 helpful votes
October 29th, 2015
Verified purchase

Happy with the product but we keep getting caught with conversion rates on this sight and THEN once payment is okayed, it adds shipping! I think that's rude - it costs quite a bit more than we always first expect.

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sabrina s.
1 review
1 helpful vote
December 5th, 2016
Verified purchase

Appeared to have an issue with billing/shipping info that prevented billing info from working until the two matched.

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Melissa W.
2 reviews
0 helpful votes
November 21st, 2015
Verified purchase

I'm a little worried about your website. I'm afraid it's not secure and my information may be compromised.

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Leah E.
1 review
0 helpful votes
November 23rd, 2015
Verified purchase

too difficult to place order, waited a long time for confirmation. had to close browser and start again.

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Matt S.
1 review
0 helpful votes
October 29th, 2016
Verified purchase

The last controller I ordered took almost two months to ship. Other than that I've loved my controllers.

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Rick M.
1 review
0 helpful votes
November 25th, 2016
Verified purchase

We thought it was quick and easy but we didn't get our discount with the code you gave us. The controller is perfect but the discount was not applied to the order.

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emmitt d.
1 review
0 helpful votes
November 22nd, 2016
Verified purchase

It was a pretty good experience I mean there are many options for shells but wish there could be like a favorite sports team shell

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Cissi P.
1 review
0 helpful votes
June 9th, 2016
Verified purchase

I would like to see exactly what the my text i chose to put on looks like and what font you're using!

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Stan d.
1 review
0 helpful votes
November 18th, 2015
Verified purchase

I would like not to have a white PS4-home button on my ordered controller. So I just want the standard PS4-home button, but with the four white buttons on the right of the controller, as I selected in my order.
I hope this is possible and you guys read this :)

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Renee H.
2 reviews
0 helpful votes
December 22nd, 2015
Verified purchase

check out a bit confusing. I purchased a gift certificate and it kept asking me to verify shipping address to verify shipping rate.

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Marcelo V.
1 review
0 helpful votes
August 2nd, 2016
Verified purchase

i find that some things are a bit over priced but overall great site, cant wait to receive my controller !

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Angela R.
1 review
0 helpful votes
February 18th, 2016
Verified purchase

was good. conversion rates were not accurate to what I saw. I was charged 70¢cad for $1USD but it was 73¢cad for $1USD when I checked.

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lou p.
1 review
0 helpful votes
July 13th, 2016
Verified purchase

so far it is ok but I am wary as there are quite a few negative reviews about the order and postage service for the product

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Ann G.
1 review
1 helpful vote
January 2nd, 2017
Verified purchase

Your site still advertises 25% off with code NYE2016 yet when I tried to use it said expired - if it hadn't been for the fact this is the only thing my son asked for for his birthday I would not have ordered - if you are listing a discount on your site you need to honor it

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Stuart I.
1 review
0 helpful votes
December 10th, 2016
Verified purchase

For some reason the code at the top of my screen doesn't work for any purchase so I had to use a youtube code instead WTF.

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Rosie E.
1 review
0 helpful votes
December 11th, 2015
Verified purchase

Ugh, the processing charge is ridiculous, if i had known i would have been charged so much to have this sent before Christmas I would have ordered it MONTHS ago. I hope that it is received before Christmas, or i will have one VERY upset little boy.

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Catharine C.
1 review
0 helpful votes
May 18th, 2016
Verified purchase

One controller that I was interested in didn't show an option to add to cart. If it was sold out, there should have been a notice on the page that it's sold out.

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Daniel M.
1 review
0 helpful votes
January 19th, 2016
Verified purchase

Could not add gamertag to Wildcat's controller.. thats cool and all that, but its my birthday yo why you do dis.
-Dan

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Andrea M.
1 review
1 helpful vote
December 5th, 2016
Verified purchase

The CYBER20 code would not apply to my order and I couldn't find any information on which items the code did apply to.

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James G.
3 reviews
2 helpful votes
November 23rd, 2016
Verified purchase

Even basic customizing is much more expensive than pre-made. Should offer option to put gamer tag on pre-mades.

1.1K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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From the business

Welcome to Custom Controllerzz, your one stop shop for custom gaming controllers and mice.

Company Representative

Thumbnail of user collinh16
Custom C.

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