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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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Refered by another agency who said the company was reseasonable price wise and easy to work with on the artwork.
It was super fast and looks great from the proof. I've seen other coins you've done and they look sturdy and professional. I think those in recovery would appreciate this token of support!
Third year ordering. Smooth as butter process.
Willing to work with us to make it as easy as possible. Quality work and great product! Look forward to when we get more fire stations to get some coins made up through y'all.
The process of designing and ordering our coins was very easy. Proofs came back in a timely manor and reflected our vision. I would highly recommend CustomChallengecoins.com
Custom Challenge Coins was recommended to me by one of my colleagues, after he had done 3 separate coins. The ordering process was incredibly simple and streamlined. We had a design that we thought may verge on too detailed for a coin but the proofs were excellent and sent out within 24 hours. One change had to be made due to a miscommunication on my part and that too was done with a new proof sent out within 24hrs. The only difficulty I had was with trying to order through my work computer, but they were once again able to solve that at a very rapid speed.
This is our second order of coins and we have been very pleased with the quality of the coins. Our group has received numerous positive comments.
Great company! Excellent customer service!
Thank you.
Out of multiple companies I emailed about coins, you were not only the fastest responder but you included the proofs quickly. This helped a ton with the decision makers as not everyone can visualize a product without seeing a good render. I look forward to getting those coins.
They were very helpful and patient on the telephone when I had too many questions.
Very quick and responsive.
Great service! Sent my request for a quote and received an answer within 2 hours!
Super easy and the site and emails were simple to navigate.
Quick response time and was able to adjust items to my liking.
This company is owned by a retired police officer and is the second time I have ordered custom challenge coins from them. They have crisp images, edges and colors. We were very pleased with the first order and look forward to receiving the second.
Matt Reilly was extremely helpful with the design of our challenge coin's and answered all my questions in a most timely manner. The quality of the product and workmanship was excellent. The only negative response that I have is that the coins appear to have been produced in "China". What ever happened to, "MADE IN AMERICA"? This comes from an ARMY VETERAN.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members