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Custom Challenge Coins Reviews Summary
The company enjoys a strong reputation for its high-quality products and exceptional customer service, with many customers praising the responsiveness and professionalism of the staff. Users frequently highlight the ease of the ordering process and the helpfulness in addressing design inquiries and adjustments. However, there are occasional mentions of issues related to payment processing, though these concerns are often quickly resolved by the attentive support team. Overall, the sentiment is overwhelmingly positive, with long-term customers expressing loyalty and satisfaction, indicating a reliable and customer-focused approach.
This summary is generated by AI, based on text from customer reviews
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2nd time I've ordered from the company. Very pleased.
The process was simple, the responses were quick, the designer(s) did a great job of meeting my requirements, and they worked with me on changes. The final proof looked better than I could have imagined, and I am incredibly excited to get and see the final product!
This is my second order in 60 days I love how fast I get responses when I ask questions. I love the flexibility and customization options the company make available. Designing and order is super user friendly. I have already recommended this company to a peer, who then used them to create his unit's coins. The quality of the coin for the price is a real value. They feel weighty and not cheep and light. Once I received my first order there was enough demand I had to request and additional order. I don't even shop around anymore when I need coins.
Very easy to work with and place a re-order for updated coin set.
Thanks Barry!
I used this group last year as well and the service and quality is great. Very accommodating, responsive and artwork is quick
Fantastic! Quick response!
Used you once before, you sent me an updated quote and it was VERY easy to re-order
This is our second order and so far all is great. Hopeful to receive our order before our event 1st week of January. Thank you again.
I'm always impressed with the customer service of this company. They are quick to respond to my emails and always answering my questions nicely.
Thank you for an easy ordering experience. I also appreciate the rapid return of revised proofs upon request.
This is probably the easiest purchase I've made. The interaction with staff was great. Thank you
Fantastic Experience! Very easy to deal with.
Excellent as always
Overall, good. Quality of the first batch of coins was great! Looking forward to this second order! The one thing I would suggest is person to person interaction, even if it's just a follow-up email that's not auto-generated.
I was very impressed with the quick responses I received to my email questions.
I do wish they would retain the molds for longer than three years or send an email to the purchaser prior to destroying the mold in case they want to re-order.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members