website thubmnail of Cupid

Cupid

How would you rate Cupid?
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Canada
1 review
1 helpful vote
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Fraud
November 21, 2024

They take your money, no product. No refund, no money. Total fraud. Absolutely do not believe it. Better throw your money away. At least it won't fall into the hands of scammers. Their customer service is terrible. You write an email, they reply with nonsense. I write an email explaining all this, 3 weeks later they give me a nonsense reply. Total fraud.

Date of experience: November 21, 2024
Daria L. Cupid Rep
6 months ago

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

GB
1 review
6 helpful votes
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NOT TO BE TRUST
December 2, 2021

As all of them is not true that is fee, to begin with. Then, it has a lot of fake profiles to chat with you, so you spend money. But the worse, I did a one day subscription to check it out and when I went to cancel, I realised that they had put me on a 1 month subscription for £45. I had to do a questionnaire to cancel and call to an idiot who kept giving me other subscriptions to other pages, or more free benefits instead of simply cancelling. TOTAL SCAM

Date of experience: December 2, 2021
Daria L. Cupid Rep
over a year old

Hi!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

New Jersey
1 review
2 helpful votes
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They are not free AT ALL I was trying to help my friend Shelly C. They lie about their prices and deceive you. They literally stole $50.12 from me. I have contacted my Attorney and are looking into filing a suit. They have no customer service that can actually help you they read from script and adamantly refuse a refund. Please, please, please do not let them fool you

Date of experience: June 28, 2023
Daria L. Cupid Rep
over a year old

Hi!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

GB
0 reviews
2 helpful votes
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Inspiring
June 24, 2022

After my last failure to build a committed relationship with my ex, I put my love life on hold. I didn't want to date anyone for a while. And I also didn't go anywhere to get even a chance to meet someone. But when a friend of mine recommended me this site at least as a way to improve my boring evenings, I followed her advice. At that time I didn't expect that pretty soon I'd find true love...

Date of experience: June 24, 2022
New York
2 reviews
0 helpful votes
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Worth your attention
December 7, 2021

I didn't believe my friends about this site, so I had to try it. They weren't fooling me. Some pretty people here. Many of them in our area. I went on a first date not long ago, but I'm having fun since joining.

Date of experience: December 7, 2021
Canada
3 reviews
4 helpful votes
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Thieves
November 30, 2021

These people(?) are thieves. Their female members are all bots. I had a weeks membership, I cancelled, checked my bank, and they had charged me an additional month. I was forced to recall the number, and start shouting. I don't like shouting. Jack

Date of experience: November 30, 2021
Daria L. Cupid Rep
over a year old

Hi!
We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off. So when you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best

Wisconsin
1 review
3 helpful votes
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Scams Galore
February 18, 2022

After a few days of searching and sending polite introductory notes to several women, the responses I got back were 100% of the "Hey baby, check out my videos at_____. Com". The administrators of this site will try to convince you that there are real people on here wanting to chat, and sure, there probably are, but after reaching out to literally dozens of women here, I have not received one reply that wasn't a scammer trying to sell sex pics, sex videos, or sex chat. Don't waste your money.

Date of experience: February 18, 2022
Daria L. Cupid Rep
over a year old

Hey!
Please note that our site administrators never require or ask users for any verification information. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you to follow the external links, please inform us and we will take action. We advise all members throughout our website, our help section, safe dating tips and our terms of use/privacy policy that you should not share any such information with other members and you should be cautious of following links provided to you.
Take care and all best

Bulgaria
1 review
2 helpful votes
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Total scam
November 2, 2021

I wanted to delete my account just after I registered because I went there and it was dead. It asked for cancellation code to delete the profile (why!?!) that supposed to be sent to my email. I did not receive any code, so I cold not delete the account. Then I decided to remove at least the profile photo. Surprise! The deleting process is gong about half an hour already and the photo is still there. There is not email given so you can not contact anybody and so called admin is unaccessible! I wish I could give 0 starts. P. S I received a cancellation code and succeeded to delete my account next morning!

Date of experience: November 2, 2021
Daria L. Cupid Rep
over a year old

Hi!
Dear User! We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best

GB
1 review
0 helpful votes
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Perfect
March 11, 2021

I was skeptical before joining Cupid.com, but this great dating site has filled me with hope once again. Meeting like-minded people is easy, and I can do it from my phone! Men are always online wishing to chat.

Date of experience: March 11, 2021
New Jersey
3 reviews
1 helpful vote
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Actual dates are so hard
January 12, 2021

I hate how actual dates are so hard to come by these days. Usually, boys just want to "Netflix & Chill" or something. Thanks to cupid, I've left the boys behind and started dating real men who treat women right!

Date of experience: January 12, 2021
Ukraine
10 reviews
3 helpful votes
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I've gotten so tired of rude people I meet on other dating sites that I almost dropped my chance at meeting someone special. This site came into my life right at the perfect time. I'm taken and happy!: relaxed:

Date of experience: March 11, 2021
New Zealand
1 review
14 helpful votes
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I Found It Fine
June 28, 2015

The below applies to my experience in New Zealand, as we are a small rock in the pacific we probably have less scammers as it's harder to scam us due to geographical location.
I joined Cupid in New Zealand a couple of years ago and found quite a few women and went on first dates with them. Yes there are scammers on the site, I came across plenty, but, it's not the sites fault, you soon find out they are fake by asking their location, then you ask them a question about their location that they should easily know. If they can't answer it, they are not from around those parts.
I was just hitting the on line people and started chatting.
And guys, if your 50+ or so, don't go thinking a hot 26 year old with a large lung capacity, and a body that works out every day, is going to want to pop anything of yours in her mouth, go for something in the ball park, not in Disneyland, you'll have less issues.

Date of experience: June 28, 2015
New Jersey
1 review
12 helpful votes
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Score: 3 / 5
October 31, 2016

Gave this a shot expecting fireworks. I know a few people who have found love on Cupid but it has not happened for me im afraid. I've switched over to wejustfit.com now and that is looking more promising already. I guess it all comes down to the membership levels in the area your in and this just so happens to be better for me. Hope that helps, thanks for reading.

Date of experience: October 31, 2016
India
2 reviews
1 helpful vote
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So so
June 17, 2020

Very much what I did not like about Cupid is a big quantity of fakes and scammers. Fortunately, I have a function to block and report them. It was a problem in the beginning, But now is okay. Guys from customer support service handle it. Thank you

Date of experience: June 15, 2020
Washington
2 reviews
1 helpful vote
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The best I have used
September 11, 2020

I had tried many other services out there and some are quite good but then I found Cupid.com. Sure, it doesn't have every feature you want but you will never find a service that covers everything you need.

Date of experience: September 11, 2020
Daria L. Cupid Rep
over a year old

Hey!
Thank you for giving us a perfect rating! We are trying to do our best so that you could enjoy the site and get the amazing experience here!
Regards

California
5 reviews
1 helpful vote
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Perfect one
February 28, 2021

Before I swore off online dating, I thought of giving it one last try and started using this platform. What an eye-opening experience I have been having here! I have already met a fantastic person and so, highly recommended!

Date of experience: February 26, 2021
New York
2 reviews
15 helpful votes
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So many of my friends told me that they were using this website to find hookup partners and recommended it to me. At the beginning I did not take it too seriously and only used it occasionally. However soon after I joined I noticed that I was getting more and more messages and I even had a date scheduled for the next week. Cupid.com has helped me to meet many women looking for fun and I am so glad I joined up!

Date of experience: June 23, 2020
Daria L. Cupid Rep
over a year old

Hey!
That’s great to hear! We are constantly trying to respond to our member's wishes and suggestions and your positive feedback is very much appreciated!
Regards

Germany
0 reviews
0 helpful votes
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I was amazed by how awesome it is even on the first day of usage! The site is nicely designed and accurately developed. It's full of easy-going people and helpful tools to approach them

Date of experience: June 28, 2022
GB
1 review
0 helpful votes
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Great dating site
October 27, 2020

Cupid.com is a great good dating app. Easy to use.
You know if you get a match, the person is already interested, so it's easier to start a conversation. Be open-minded and open up your possibilities...

Date of experience: October 27, 2020
Daria L. Cupid Rep
over a year old

Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards

Washington
2 reviews
2 helpful votes
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Literally the best way to meet women and get dates. Hate chatting up girls in local bars but online, it's so much easier. There are free sites out there but you'll have to upgrade with Flirt to get the best chance of dates. It is worth it though, being able to message women directly makes it much simpler.

Date of experience: September 7, 2020
Daria L. Cupid Rep
over a year old

Hey!
That’s great to hear! We are constantly trying to respond to our members’ wishes and suggestions and your positive feedback is very much appreciated!
Regards

Overview

Cupid has a rating of 2.1 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cupid most frequently mention credit card, customer service and fake profiles. Cupid ranks 615th among Dating sites.

service
29
value
25
shipping
2
returns
2
quality
22
This company responds to reviews on average within 4 days
+2