I ordered the mini cinch and the bundle made it a better deal than anywhere else! It came quickly and was packaged well. Works great and I wish I'd ordered one sooner!
My order came earlier than expected and it was exactly as I expected. No mistakes and fast delivery. Great combination.
It was super easy to place my order I got my stuff quickly and everything was in tip top condition. This is why I continue to order from craft direct
I have placed several orders with Craft Direct. My orders have been fulfilled in a timely manner and I have never had any problems with them. They have very good prices and carry my favorite brands.
I am very pleased with my items. This business offers a TON of crafting supplies. It took me two days to sift through it all it to get it on one order.
I never got an email of product shipment but was able to call and get it.
Overall I am pleased and will be back.
Price is good. Shipping takes time. Packaging of product is flimsy. Product arrived damaged. Choose wisely what u order as packaging is not very thoughtful…jus saying. I'm so sad.
I placed an order on May 5,2020. As of today July 27,2020 I still have not received my order. I called them and canceled my order. Expecting a full refund and only received partial refund. So I called them back, because they know what number I called from they sent it to voice mail instead of taking the call. So I call from a different number and talk with someone to find out why only a partial refund and the girl tells me they will process a correction and it will take between 3 and 5 days then hangs up on me. I call back again and they send my call to voice mail.
They do not have good customer service and i would not recommend using them.
Extremely fast shipping. Order was correct. Packed well. Very satisfied, and I will be a repeat cust
This is a great die storage system. CraftsDirect offers a fair price and delivers in a timely manner.
Love the photoplay package of 12 x12 Cardstock. Also, am very happy with the pack of ephemera. Will order again from this company.
Dependable company for your crafting needs. They have a wide selection of crafting products. This is my favorite craft store
Princes were great and product arrived in a timely manner. This is now my go to site when looking for crafting supplies.
I loved shopping here. Had just what I was searching for.
Shipping was great, even with all thei Covid, it was fast!
Thank you Craft Direct!
Me encanta esta tienda tiene muchos productos y a un súper precio te atienden de manera excelente tiene varias opciones de envío para ajustarlo a tus necesidades
Answer: I felt the same way at first. I got a confirmation email, saying I would get another email when it was shipped. Several days later, I called the number and the phone was answered by a woman with an accent and I swear she didn't say "Craft Direct". She asked for my order number and told me that the shipment was waiting for one item that was not in stock. She offered to send the available product and I said yes. This was a Friday afternoon and she said it would probably ship on Monday and I would get an email with tracking numbers. I didn't so I called on Tuesday and the same woman answered and I started threatening to cancel my order and call my credit card company. She pulled up my order and gave me tracking numbers and said that it would arrive on the 29th via FedEx. She sent me the email (I never got it - spam?) and gave me the tracking numbers and it was legit and I tracked it all the way and got my order right on time. All the items (scrapbook paper packs and ephemera) are genuine and I'm delighted with the prices. I placed an order (different products) recently and it appears to be a similar business model: online only out of some warehouse and all customer service calls get routed to a central place. With the current lack of people filling job roles; this actually makes sense. It would be fine and there would be no questions of the follow up emails were there. But I totally understand the feeling of it perhaps being a scam.
Answer: Call them. They are probably waiting for something that they don't have in stock.
Craft Direct has a rating of 3.7 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Craft Direct ranks 4th among Paper sites.