Craftcloud3d

I ordered a hose adapter holder for my Bissell machine. I ordered the part in PETG with 100% infill. Part was received in good condition, and functional, but had whispy bits of plastic still hanging off of it. It's clear they give 0% F**ks about aesthetics / appearances. Rip it off the printer, then pack and ship!

We ordered 9 different files, each in a different material, which were sent to 3 different manufacturers. Craftcloud had 6 of these files printed in the incorrect materials. We asked them how this happened, and they claim that there was no mistake made. I asked them to open the files to see the designs for verification with the parts printed, but they claim they are not engineers and cannot do such work because it is outside of their realm of expertise. I would 100% recommend sending your orders one at a time to prevent the geniuses there from mixing up the names. The crazy part is that they must have literally changed the file names to make this mistake. But with Craftcloud, 6 wrong out of 9 isn't that bad. I'll just go back to having Jawstec print all of my designs. Craftcloud customer service DOES NOT CARE to resolve issues like mine.