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Covers & AllReviews 25,242

4.6

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From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
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Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,843
shipping
332
quality
21,546
This company responds to reviews on average within 0 days

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New York
1 review
0 helpful votes
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Excellent Company and Products, Checkout Needs Work
August 25, 2021
Updated review

I am delighted by your service, but your check out needs improvement
I was not able to check out, it took me about 10 minutes to realize a separate and hard to see box asked for shipping instructions, when I clicked it I was able to check out. Most if not all companies take you through windows for each step: 1. Your order 2. Shipping address 3. Shipping method 4. Payment method etc. you have it all on one page! Confusing! Anyway I'm grateful you make what I need, look forward to receive the covers, thank you.

Date of experience: August 25, 2021

I am delighted by your service, but your check out...
August 24, 2021
Previous review

I am delighted by your service, but your check out needs improvement
I was not able to check out, it took me about 10 minutes to realize a separate and hard to see box asked for shipping instructions, when I clicked it I was able to check out. Most if not all companies take you through windows for each step: 1. Your order 2. Shipping address 3. Shipping method 4. Payment method etc. you have it all on one page! Confusing! Anyway I'm grateful you make what I need, look forward to receive the covers, thank you.

Date of experience: August 16, 2021
Illinois
2 reviews
0 helpful votes
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Quality cover
August 25, 2021

A quick delivery. Perfect fit. A great picture to help us provide dimensions. Quality material.

Date of experience: August 25, 2021
Alabama
2 reviews
0 helpful votes
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Easy to get what you need
August 25, 2021
Updated review

Good selection of quality items at a reasonable price

Date of experience: August 25, 2021

Easy to select custom tarps, good choice of options
August 14, 2021
Previous review

Easy to select custom tarps, good choice of options

Date of experience: August 14, 2021
Texas
1 review
0 helpful votes
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Diana Rashed, Miami Fl
August 25, 2021
Updated review

Great assistance from Paul, who assisted me with placing the order, adding the discount code, and submitting the order!

Date of experience: August 25, 2021

Great assistance from Paul
August 11, 2021
Previous review

Great assistance from Paul

Date of experience: August 11, 2021
California
1 review
0 helpful votes
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My cushion covers fit perfectly even though it was an odd shaped cushion

Date of experience: August 25, 2021
Utah
2 reviews
0 helpful votes
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Easy to order. Had a good discount so the price was very reasonable for custom covers. It was fast service. The materials are very sturdy and the design well done. We like the handles added. They are all going to work very well for our needs.

Date of experience: August 25, 2021

Easy to order
August 11, 2021
Previous review

Easy to order. Awesome discount. Can't wait to get the covers.

Date of experience: August 11, 2021
Virginia
1 review
0 helpful votes
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Great product
August 25, 2021

I sent in my dimensions and I received a quote but I was nervous being they come from India. Not knowing what I would get I opened the package and they were great. Just wished they came labeled but I figured it out.

Date of experience: August 25, 2021
Texas
1 review
0 helpful votes
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Review process...
August 25, 2021
Updated review

Website measuring boxes to custom size smoker cover is VERY helpful.
Very true; plus communication through email to make sure I had measured everything correctly.

Date of experience: August 25, 2021

Website measuring boxes to custom size smoker cover...
August 6, 2021
Previous review

Website measuring boxes to custom size smoker cover is VERY helpful.

Date of experience: August 6, 2021
Florida
1 review
0 helpful votes
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Wrong size
August 25, 2021

They send me a wrong size, I'm to call today. To request the correct size.

Date of experience: August 25, 2021
Banner B. — Covers & All Rep
over a year old

Hello Carlos. Please accept our sincere apologies if there is an error in your Sun Shade Sail.

We passionately handcraft hundreds of custom covers each day, following the measurements and instructions you provide. Admittedly sometimes we make a mistake; however, we are firmly committed to making it right when given the opportunity.

Could you please raise a ticket through your Coversandall account? Attaching a few pictures of the product clearly showing the issue will help us provide you prompt and accurate assistance. Please also include one picture of the white taffeta label sewn on the inside edge of the sail.

Arizona
1 review
0 helpful votes
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Making Things Right
August 25, 2021

After a lot of searching back in February 2021 I found Covers and All the likely choice for my oversized outdoor grill cover. After measuring and measuring and even more measuring they finally accepted my dimensions. I ordered the cover in what was their strongest material. The Arizona sun really take a toll on regular material. It arrived about 2 weeks later and I put it on. Along about June 2021 I noticed unusual wear along the front top seam. Upon closer inspection I confirmed the seam was now coming apart. I thought this odd because the cover was only 6 months old. I contacted the company, sent pictures and pictures and they finally agreed the product was defective and sent a replacement cover post paid. They claim this was a first for them but they backed up their warranty admirably.

Date of experience: August 25, 2021
Georgia
1 review
0 helpful votes
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Outdoor Chair Covers
August 25, 2021
Updated review

Very easy, user friendly website and great instructions on how to measure!

Date of experience: August 25, 2021

Very easy, user friendly website and great instructions...
August 10, 2021
Previous review

Very easy, user friendly website and great instructions on how to measure!

Date of experience: August 10, 2021
Georgia
1 review
0 helpful votes
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OverallGood quality and looks nice
August 25, 2021

Exceeded my expectations. Material is thick and nice. It delivered a week early than it said it would. They fit perfect.

Date of experience: August 25, 2021
Massachusetts
2 reviews
0 helpful votes
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Spotlight cover
August 25, 2021
Updated review

Excellent easy to use site. Well made color is perfect

Date of experience: August 25, 2021

Excellent easy to use site
August 9, 2021
Previous review

Excellent easy to use site

Date of experience: August 9, 2021
Florida
2 reviews
0 helpful votes
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The covers look terrible. They are definitely not worth the money. In addition, Covers & All is very careful about presenting itself as an American company. But after my order was placed, I got notified that my covers were coming from India, which means I had to deal with international shipping (slow and frustrating)

Date of experience: August 24, 2021
Banner B. — Covers & All Rep
over a year old

Hello Bernard. We are sorry to learn that you are not satisfied with our service.

We are a global business based in Lawrenceville, Georgia with customers all over the world. The location of our current production unit (India) is mentioned in our FAQs and Terms of Use. It is also promptly disclosed when inquired. A limited portion of our product range may also be shipped from our Georgia unit.

Your order was placed on 14 August with Standard Ground shipping for delivery by 26 August. Per the FedEx tracking page it was delivered on 24 August. Kindly note that we also offer faster turnaround options - Express, Priority. You can choose the desired method based on the delivery date and cost displayed next to each option.

We package each product as securely as possible. Due to the nature of the product, creasing is unavoidable, and because each order is custom made there are no standardized folds. The creases on your covers will subside eventually; leaving the cover out in the sun for a while helps. You can also use a hot air blower over the creases to minimize them.

If there is a specific defect in the cover, please feel welcome to write to us at feedback@coversandall.com. Attaching a few pictures of the product clearly showing the issue would help us provide you the right guidance.

New York
1 review
0 helpful votes
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.
September 23, 2021

When I received my covers, I found many of them were fabric careless. I found one unfinished

Date of experience: August 24, 2021
Banner B. — Covers & All Rep
over a year old

Hello Pilar. Please accept our sincere apologies if there is an error in any of your covers.

We passionately handcraft hundreds of custom covers each day. Admittedly sometimes we make a mistake; however, we are firmly committed to making it right when given the opportunity.

Could you please raise a ticket through your Coversandall account? Attaching a few pictures of the product clearly showing the issue will help us provide you prompt and accurate assistance.

California
1 review
0 helpful votes
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Exactly what we needed!
August 24, 2021
Updated review

This was the only company that I could find to order custom covers for my quarter round fire pit furniture. The fit is good, the color is perfect, and the material is of good quality. The shipment was received a week earlier than expected. Shipping and order status was communicated timely and highly satisfied with the purchase. I would definitely order from Covers & All again.

Date of experience: August 24, 2021

You have exactly what I need, which is a custom cover...
August 10, 2021
Previous review

You have exactly what I need, which is a custom cover to place over our patio furniture.

Date of experience: August 10, 2021
Illinois
1 review
0 helpful votes
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Custom Grill Cover
August 24, 2021

All my contacts were very professional, efficient and responsive.
Extreme care was given to get the exact information ( i. E. request photos and additional measuements)
To get the proper fit for our custom grill cover. It is perfect! We are very satisfied with the results!

Date of experience: August 24, 2021
California
1 review
0 helpful votes
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That about Covers it!
August 24, 2021

Easy to order and quick delivery. Exception value.

Date of experience: August 24, 2021
Florida
2 reviews
0 helpful votes
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Color was off
August 24, 2021
Updated review

Ordering process and online chat were very easy, I am anxious to see how well these are made and how they fit

Date of experience: August 24, 2021

Ordering process and online chat were very easy, I...
August 13, 2021
Previous review

Ordering process and online chat were very easy, I am anxious to see how well these are made and how they fit

Date of experience: August 13, 2021
Maine
1 review
0 helpful votes
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Great fit
August 23, 2021

All went well... from ordering to delivery, to product meeting expectations.

Date of experience: August 23, 2021