business logo of Covers & All

Covers & AllReviews 25,231

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Covers & All is your go-to destination for custom outdoor covering solutions, any size, shape, or fabric, at the best price. In just 3 years, we built a strong presence in the USA, Canada, UK and Australia, serving over 13,000 customers, including global brands like Ritz-Carlton, Hyatt, and Pratt & Whitney.

Operating from Lawrenceville, GA; Phoenix, AZ; and India, our 200+ skilled team members craft weatherproof, water-resistant covers using premium fabrics and UV-resistant printing technology. Our range spans patio furniture, grills, fire pits, industrial equipment, boats, and more, with options for logos, designs, or images.

To learn more about our product offerings, visit our website at www.coversandall.com


coversandall.com
Suwanee, GA, United States
+412
How would you rate Covers & All?
grey star
grey star
grey star
grey star
grey star

Covers & All Reviews Summary

The company has garnered a generally positive reputation, particularly for its high-quality, customizable products and attentive customer service. Many customers appreciate the thorough communication throughout the design process and the durable materials used in the covers. However, concerns have been raised regarding order fulfillment issues, including incorrect sizes and incomplete shipments, which have led to some dissatisfaction. While the majority of customers express intent to return due to the overall quality and fit of the products, there is a clear need for improvements in order accuracy and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
4,839
shipping
332
quality
21,547
This company responds to reviews on average within 0 days

Instant Feedback

48,998 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Noah X.
Unfollow Noah X.
Share Review
Report Review

High Quality Covera
February 1, 2021

The process to create the perfect custom covers was straightforward and seamless. The covers arrived in a timely manner and even better than I expected.

Date of experience: February 1, 2021
Montana
1 review
0 helpful votes
Follow Katherine O.
Unfollow Katherine O.
Share Review
Report Review

Custom table cover
February 1, 2021

Excellent workmanship. Cover is perfect for our outdoor dining table.

Date of experience: February 1, 2021
Tennessee
1 review
0 helpful votes
Follow howard C.
Unfollow howard C.
Share Review
Report Review

Table Cover
February 1, 2021

Better than expected. It fits perfectly. It is exactly what I needed to protect my patio table.

Date of experience: February 1, 2021
Connecticut
1 review
0 helpful votes
Follow Carlos Q.
Unfollow Carlos Q.
Share Review
Report Review

Great Cover
March 5, 2021

The cover fitted perfectly over the table and chairs, and the quality looks great. It is a far cry form the eyesore makeshift cover I had before. After a snow storm I clean the snow off the top, and a few days later when the weather improves it's just a matter of lifting the cover, and I have a patio set ready for use in minutes.

Date of experience: February 1, 2021
New Jersey
1 review
0 helpful votes
Follow Steve R.
Unfollow Steve R.
Share Review
Report Review

Firepit cover
February 1, 2021

Fits great very durable. Arrived quickly even though custom

Date of experience: February 1, 2021
North Carolina
1 review
0 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Share Review
Report Review

Perfect!
February 1, 2021

Chair covers fit nearly perfectly. Exactly what I wanted.
Unfortunately delivery took a very long time due to COVID-19 and the Christmas rush.
No fault of the Covers and All, of course.

Date of experience: February 1, 2021
Kentucky
1 review
0 helpful votes
Follow Julie U.
Unfollow Julie U.
Share Review
Report Review

Very poor
February 18, 2021

They did not deliver the order when stated. It was delayed 4 times. Advertisement makes you believe that they are an American co when they are located in India.

Date of experience: February 1, 2021
Banner B. — Covers & All Rep
over a year old

Hello Julie. Please accept our sincere apologies for the delays on your order. We certainly understand the frustration this must have caused.

We see from our internal notes that our support team did put in an expedite request each time you contacted us. All our covers are handmade; regrettably, due to inconstant circumstances we ended up with unanticipated backlog in production and missed the promised dates. Please be assured we are working hard to scale up our production capabilities and improve our turnaround time. While these efforts (which include building a new, much larger production unit) are in progress, we have also applied some solutions in the interim that have resulted in significant improvement over the last few weeks.

As promised we have refunded the shipping charges as well as 15% of the product cost due to this inconvenience. Thank you for your understanding and willingness to wait. We sorely regret disappointing you and can only hope you are able to allow some forgiveness if you are happy with the product. If you have additional comments or questions, you are very welcome to write to us at feedback@coversandall.com.

Virginia
1 review
0 helpful votes
Follow Brenda C.
Unfollow Brenda C.
Share Review
Report Review

We are so glad we chose this company to customize our covers for our patio furniture. The process to get our measurements right was and intentional effort by this company. Their customer service representative contacted us to update us about all questions they had to clarify our order and details about what clasp we wanted etc. This company does not assume anything and gave us the opportunity to be involved to get exactly what we expected. When we opened our covers we were so impressed by the heavy material and they fit perfectly on our patio furniture. We will order again from this company for anything we need when protecting our outside equipment, furniture, grill etc.

Date of experience: February 1, 2021
Michigan
1 review
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Share Review
Report Review

Custom covers for fire pit
February 1, 2021

I purchased custom covers for an outdoor propane fire pit. Ordering was very easy. Lots of fabrics to choose from. Fast delivery (considering COVID and all). The covers seem well made and sturdy, and they fit perfectly. I definitely recommend!

Date of experience: February 1, 2021
Tennessee
1 review
0 helpful votes
Follow Steve G.
Unfollow Steve G.
Share Review
Report Review

Fits great
February 1, 2021

Looks great, fits great.
You might change some of the wording used when notifying of shipping status.

Date of experience: February 1, 2021
Georgia
1 review
0 helpful votes
Follow Diane Q.
Unfollow Diane Q.
Share Review
Report Review

Excellent service
February 1, 2021

Hubby ordered covers with my log on. Since I didn't know anything about order, I emailed to cancel. Then hubby told me he had placed order. I emailed company and they reinstated. Could have been a mess but wasn't. Excellent response from company and product delivered as order originally stated.

Date of experience: February 1, 2021
Georgia
1 review
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Share Review
Report Review

Outdoor daybed cover
February 1, 2021

Perfection- great fabric and excellent fit. The zipper is heavy duty, too.

Date of experience: February 1, 2021
Colorado
1 review
0 helpful votes
Follow Josh L.
Unfollow Josh L.
Share Review
Report Review

Excellent cover
February 1, 2021

The process was a little slow but this ensured that the product fit perfectly and it did. Very solid and sturdy cover

Date of experience: February 1, 2021
Canada
1 review
0 helpful votes
Follow Normand J.
Unfollow Normand J.
Share Review
Report Review

Great Canvas
February 1, 2021

Great products, great quality et good customer service!

Date of experience: February 1, 2021
Missouri
1 review
0 helpful votes
Follow Kely E.
Unfollow Kely E.
Share Review
Report Review

Better than expected
February 1, 2021

The quality of this product was better than I was expecting for the price. I added a personalization and we just love it. Wished we had done this sooner.

Date of experience: February 1, 2021
Wisconsin
1 review
0 helpful votes
Follow Ardith U.
Unfollow Ardith U.
Share Review
Report Review

Fire pit cover
February 1, 2021

The cover fits our firepit perfectly and came in the nick of time - before the snow hit! And with the winds that come they here, it's still nice & snug.

Date of experience: February 1, 2021
Arizona
1 review
0 helpful votes
Follow Daleen Y.
Unfollow Daleen Y.
Share Review
Report Review

Great covers
February 1, 2021

I just received them and they look nice quality. I haven't used them yet. We live in AZ and I ordered them with the extra heavy duty and UV so they wouldn't get damaged by the sun so I am interested in seeing if they hold up to the marketing sell because you pay a lot extra foe that. They are black so it is really important. Excited to see if they hold up.

Date of experience: February 1, 2021
New Jersey
1 review
0 helpful votes
Follow Adam Z.
Unfollow Adam Z.
Share Review
Report Review

Very happy with the cover!
February 1, 2021

Cover arrived on time and fits my outdoor speaker perfectly. Team was responsive when questions came up as to size and design. Thank you!

Date of experience: February 1, 2021
Florida
1 review
0 helpful votes
Follow Charity Z.
Unfollow Charity Z.
Share Review
Report Review

5 star
February 1, 2021

Custom fire pit cover - added elastic to the bottom. Fits like it came with it! Very pleased.

Date of experience: February 1, 2021
North Carolina
2 reviews
0 helpful votes
Follow MikeW Q.
Unfollow MikeW Q.
Share Review
Report Review

Table cover
February 1, 2021

Good. Took a long time to get it but I was told 2 months. That's what it was. OK I suppose as it was close to Christmas and it was made and shipped from India

Date of experience: February 1, 2021