Cover AnythingReviews 490

I purchased a boat cover from Cover Anything and 5 months later, I started to see some of the seems starting to tear and the clips were very loose and useless for the most part as they did not allow me to tighten the cover very much before they pulled apart.

I originally ordered the cover that said it has a 12-year warranty; in other words, their best-of-the-best cover because I wanted it to last. I called Cover Anything and explained my situation to them. They were very sympathetic to my issue and even though their warranty states the cover would have to be sent in for inspection before they could make a warranty decision, the I was informed that they were just going to send me a brand new cover at no charge. This was awesome since I didn't want my boat sitting in the sun for weeks while I waited on them to make a decision and then do something about it.

I do hope my new cover last's longer than my last and if not, I do hope to have the continued support and great customer satisfaction that Cover Anything gave in my time of need. Thank you Cover Anything and I look forward to continued business and spreading good rumors about your business as well.

I'll first admit that I surpassed my 30 day window for return/exchange.
However, there is more to this and coveranything would have nothing to do with helping whatsoever.
In purchased a SHOREFIT GOLD 600 BOAT COVER. It is an awesome cover for what I can tell. I haven't trailered it or used it but the material and the amount of straps is impressive.
The thing is I purchased an old BassTracker boat and am in the process of restoring it. While the boat was with a technician I ordered this cover. After having the motor serviced and the transom rebuilt I had already had the cover for 58 days.
The day I finally had the chance to use it I discovered that I mistakenly ordered the cover built for the trolling motor on the port side. My mistake again. The motor mount is on the port side but it hangs over the starboard side. Now I have a boat cover with excessive canvas over the port side.
I contacted coveranything and exchanged several emails with Summer who reiterated several times that I had exceeded my 30 day window.
Then continued to go on and say that it was a universal cover and it'd work for a trolling motor on either side. Bs
For a company that strives for 360 customer focus I am disappointed and frustrated in the handling of this mix up. It was my mistake, but the cover had not been used. Was new as the day it arrived. And I was willing to purchase the correct one if they would only allow a refund on return of the one I had.
I hope to find another company to work with in the future for anything cover related.
It is a shame that I feel this way because it seems like a good product.
Now I have to live with a 170$ cover that doesn't fit properly.

Ordered a boat cover with several add on items 3 weeks ago, still can't even get an update or eta from coveranything.com. After week one, I emailed customer support and was told that the cover takes 3-5 business days to produce, and that I should be receiving an email with tracking within the next day or two. Two more weeks go by without any emails, or updates on their website. Today, I call the listed phone (which always says they are open, but hours actually 8-5) and talked a customer service rep that seemed to lack even basic customer service skills, seemed annoyed from the start. She basically informed me that they had no clue about the covers current status, instead shifting the blame to the manufacturer, Westland. Will update review if they ever get their act together and ship my order.