Had to place my order multiple times trying different payment methods, it was a big pain.
Easy ordering, quick delivery and very straight forward assembly. Highly recommend,
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Quick service, good delivery, slightly unclear drawing in instructions. Stated needs two people to build but managed it alone.
Dear customer, we will do much better in the future to bring you better products and services! Thank you for your trust and support.
Delivered on time and driver helped doing all the lifting. (I had a back problem).
Managed to assemble next day with no real problems.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Bit tricky to put together. But very closely followed instructions. Quite heavy. So ensure your wall is strong enough
Thank you for your trust and support. We will do much better in the future to bring you better products and services!
Delivery was fine; self-assembly chair disintegrated. Being picked up by DHL on Thursday for refund.
I'm sorry that the self-assembly chair disintegrated. I'm glad to hear that the return process for a refund has been initiated and DHL will be picking it up on Thursday. We take the quality of our products seriously and will investigate what went wrong. Let us know if you have any further concerns. Thank you.
I haven't opened package yet as it's a Xmas gift but it was delivered quickly and smooth process from start to finish
Thank you for your review. Hope our product is exactly what you are looking for. Have a nice day!
The order was fairly simple, ordered a chair it had a big scratch, they couldn't change it so I did myself.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Tried paying by card but couldn't get my name into the designated box.
So resorted to PayPal…for convenience
Thank you for your review, we will try to do much better in the future to bring you better products. Have a nice day!
Received my order and unfortunately was slightly damaged but customer service delt with issue very well.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Order placed and delivered dry quickly, filet quality product. Thrilled with our purchase. Thank you
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Found what I have been looking for, foldable playpen. Great quality, easy to set up, safe and sturdy.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Found exactly what I wanted, good price, but the real surprise was quick delivery to NI, very pleased.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Nice item excellent service but a little bit expensive
Any way I am happy with all the services
Thank you
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Very easy to build and it's perfect for our bathroom. Delivery was good too and came on time.
Happy but could not see how to apply the added 5% as a new subscriber to my account
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Driver did not find the address, therefore we had to go and collect. Waist of time and money
Sorry for the inconvenience.
Could you please forward your concern as well as the order number to service@costway.co.uk？
We will solve the problem for you as soon as possible.
Thank you Kind regards
Costway inc.
Very easy to order, very quick delivery and Arbour was much better than I expected - great value.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I love my new desk it is so above my expectation, and easy to fold away too
Dear customer, what a delightful and exciting time it is when reading your praise! Thank you for your trust and support. There will be better service and quality to bring with you in the future.
Hard to give a review on the product as it's still in the box after being delivered
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Overview
Costway UK has a rating of 3.3 stars from 651 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway UK most frequently mention quick delivery, good quality and great product. Costway UK ranks 14th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi
Thanks for the support to our Costway and thanks for the feedback review.
We checked and found that your previous orders were rejected by the Costway Risk Management System, that's why your previous orders were cancelled by the system.
In order to ensure the security of the users' accounts and card usage, our system will activate protection mode as soon as it detects any abnormalities. It is possible that the system detected an anomaly due to multiple repetitive orders made using the same account within a short period of time. In order to prevent potential fraud or unauthorized access to your account, the system rejected your orders as a measure to safeguard your account's security. Thank you for your understanding.
We have received your new order and shipped your order via DHL. And we check that this package was delivered on 09th August 2023.
Thank you for your understanding
Costway inc.