logo

CostumeDiscounters
This website seems to be closed. Find similar businesses

website thubmnail of CostumeDiscounters

CostumeDiscounters

Canada
1 review
1 helpful vote
Follow Maria S.
Unfollow Maria S.
Send Message
Share Review
Report Review

Item was worn and dirty.
October 30, 2019

Ordered a halloween dress. It came dirty, no hem, poor quallty. Not worth the money.
Tried to login again on store site but my account was deleted.
Be aware!

Date of experience: October 30, 2019
California
1 review
2 helpful votes
Follow Tina L.
Unfollow Tina L.
Send Message
Share Review
Report Review

UNSCRUPULOUS, DISHONEST, ZERO CUSTOMER SERVICE!

This company claims that they will "price match competitor's sale + give 20% off". I wanted to purchase a costume for my daughter which another site advertised as $21.95, but they couldn't send out the costume on time. CostumeDiscounters showed that the costume will arrive by 10/29/15, on time for Halloween, but their price shows $29.59. I called them to speak with a representative (Kendra) who said that they only match their competitor's "non-sale" price, so their "sale" price of $29.59 is actually better than the competitor. OK, then can I get an additional 20% off 29.59? They said "no, the 29.59 includes the 20% off already." I read to them their own website promise, which says the 20% is in addition to the "match price guarantee", and the agent continues to insist that 29.59 was the only price she could give. I told her this is DISHONEST ADVERTISING and they should be ashamed of themselves. I'm not surprised to go online to see multiple complaints about this unscrupulous company. I hope they go out of business!

Date of experience: October 21, 2015
Idaho
1 review
2 helpful votes
Follow Wendy L.
Unfollow Wendy L.
Send Message
Share Review
Report Review

Cheap!
October 14, 2015

I have never been so disapointed with costumes ordered. Im so embarrased to have my grandkids wear this junk. All costumes ordered are not the same as pictured on site. BEWARE!

Date of experience: October 14, 2015
Canada
1 review
2 helpful votes
Follow Tammy d.
Unfollow Tammy d.
Send Message
Share Review
Report Review

"I have never been so discussed with a company ever! First repersentative told me i qualified for easy prepaid returns policy which was a main concern of mine since i am in canada, so she convinced me it was easy and would not cost me anything extra for ordering out of province... so i ordered. When i got my costume, was not right one. Then i call and the rep says i qualify just print out prepaid label.(sounded easy enought, so i tryed) label would not print, so i called and next rep tells me that i don't qualify for anything i was told before that persauded me to order in the first place. This company lies to you to get your order than rips you off 50$ in shipping and return cost. I was told i would be credited the shipping at first now i am not and its $30 shipping! LIes lies lies, every rep has a different story. I will never ever order from them and will make sure no one in my area does either, i will report this on every social media site i can think of so they don't lie, cheat and steal from someone else trying to enjoy halloween with thier children. Terrible terrible company.and btw, the rating stars dont go low enough for how i really feel. And i wish i would have read all the negitive reviews before i ordered since now i see other ppl had the same problems as i had. They are a real scam and should be ashamed!

Date of experience: September 26, 2014
Canada
5 reviews
8 helpful votes
Follow Elina N.
Unfollow Elina N.
Send Message
Share Review
Report Review

My boyfriend and I ordered our costumes online last minute after having zero luck at local stores. This site had the lowest prices out of the ones I checked and a 30% off coupon on the entire order. We needed the costumes for a bartending job on the 27th, so I paid for expedited shipping to make sure everything arrived on time since there were only 6 business days until the event and we live in Canada. The estimated delivery date was the 23rd, the package arrived this evening (the 21st). Nothing is missing and it all looks good.

I had the same problem tracking my order as the other reviewer noted. Also, the expedited shipping cost to Canada was hefty ($45) but not unusual -- several other sites I checked ranged from $30-50. The coupon code saved me $37 so I came out more or less break even on that. Overall I'm very happy and would definitely order from them again.

Date of experience: October 21, 2013
Virginia
37 reviews
196 helpful votes
Follow Aniece F.
Unfollow Aniece F.
Send Message
Share Review
Report Review

Well I ordered a white layered petticoat because my senior prom is next saturday and my prom dress requires a petticoat to flare out. I searched for sites to order a cheaper one than the ones that were offering ungodly prices. I came across costume dicounters and found a very layered petticoat and decided to order it.

The site looked wary at first and I used my debit card for this site instead of paypal. I paid about 24 dollars for my petticoat and 10 dollars for 3 day shipping. For 48 hours I could not track my package and I wanted to cancel my order somehow because I thought I was scammed, but sure enough in the three days exactly I received my package and my petticoat is AMAZING.

They packed it perfectly and it fits perfectly! I'd order from them again and again and again!

Date of experience: May 7, 2010

Overview

CostumeDiscounters has a rating of 1.5 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CostumeDiscounters most frequently mention and customer service. CostumeDiscounters ranks 206th among Costumes sites.

service
5
value
5
shipping
5
returns
4
quality
5