Tammy d.

"I have never been so discussed with a company ever! First repersentative told me i qualified for easy prepaid returns policy which was a main concern of mine since i am in canada, so she convinced me it was easy and would not cost me anything extra for ordering out of province... so i ordered. When i got my costume, was not right one. Then i call and the rep says i qualify just print out prepaid label.(sounded easy enought, so i tryed) label would not print, so i called and next rep tells me that i don't qualify for anything i was told before that persauded me to order in the first place. This company lies to you to get your order than rips you off 50$ in shipping and return cost. I was told i would be credited the shipping at first now i am not and its $30 shipping! LIes lies lies, every rep has a different story. I will never ever order from them and will make sure no one in my area does either, i will report this on every social media site i can think of so they don't lie, cheat and steal from someone else trying to enjoy halloween with thier children. Terrible terrible company.and btw, the rating stars dont go low enough for how i really feel. And i wish i would have read all the negitive reviews before i ordered since now i see other ppl had the same problems as i had. They are a real scam and should be ashamed!