Contact Lens King has a rating of 3.7 stars from 2,796 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Contact Lens King most frequently mention customer service, fast delivery and great prices. Contact Lens King ranks 7th among Contact Lenses sites.
I HAD A GREAT EXPERIENCE. I SAVED ABOUT $90 BY GOING DIRECTLY THROUGH CONTACT LENS KING INSTEAD OF THE OPTOMITRIST.
Easy ordering and prompt delivery! As described and packaging was durable, thank you!
It was easy and and not complex. They walked you through every step.
I was a bit taken aback by the new pricing/advertising strategy; it was akin to a bait-&-switch operation. As a result I was forced to look across multiple locations for the same item.
ALL GOOD SO FAR, HOPEFULLY THE MAIL WILL BE AS EXPEDIENT AND THE ORDER CORRECT.
The order came expeditious and correct.
HI Jerry. Thank you. If you have any problems please contact customer service Monday-Friday 830am-5pm EST.
Slower delivery than desirable - had to source some interim lens locally
HI Frances. We do apologize, unfortunately we not stock the lens you had ordered and we did have to order the lens. It does take 1-3 business days for us to receive the product in before shipment.
Easy ordering and fast delivery. Competitively priced. I appreciate the transparency around the service charge.
Great service with fair price and fast delivery. The web site is easy to use and quick upload of prescription.
Very easy to reorder and to modify if required - took all the stress out of ordering contact lens online.
Always great service, fast shipping, low prices. Repeat customer.
Contacts where out of stock, shipping was delayed but was still fast.
HI Gary. We do apologize. We don't typically stock Toric or Multifocal lenses because there are too many variations for them. If they are not in stock it is normally 1-3 business days to receive in after verification.
Always a great experience at Contact Lens King! Thanks for keeping costs down.
Was able to find the contacts I have used for many years. Quick, easy, good price.
Great experience, product arrived on time and was as anticipated.
I don't want to write 50 words! I love you all and the customer service! Wonderful!
Very satisfied with experience. This is my third order and have been well satisfied each time.
Answer: Price. I wish I had checked product review sites because they have excellent reviews overall. The one I chose first had a very slightly lower price but the experience was horrible and I had to cancel my order. Their overall reviews reflect this kind of service.
Answer: I reached them immediately using their online chat facility.
HI Jonathan. I do apologize. Recently, we’ve noticed that our competitors have introduced and implemented this tool, used as a means of allowing their upfront display prices on various online advertising channels to appear more competitive. As we know, when a company advertises at a lower price, there is increased traffic to their website. Upon the realization that this strategy was being used, we at Contact Lens King stood firmly against applying such a practice. However, in spite of the fact that we offer the lowest bottom line prices, we experienced a decrease in traffic and total orders. Through re-evaluation, and despite our discomfort, we have made the tough decision to adopt the practice as well. Contact Lens King is firmly committed to offering the lowest bottom line prices online, and we want our customers to rest assured that through us, you will always see significant savings in your pocketbook - even with the fee.
We totally understand that this additional fee can be frustrating, or even infuriating, but we invite you to compare our bottom line prices with our competitors. We promise we won’t disappoint you!