Just look them up on Sitejabber, or BBB (Better Business Bureau) where they get an "F", or any other site that reports business ratings. Google even stopped allowing customers to rate them, because they were getting so many negative reviews. The other businesses shared by these owners have just as horrifying reviews. Like they say, "This apple is rotten to the core!" - from the top down. I would have given them zero stars if that were an option. This is NOT a 4+ star merchant! Don't be fooled by their somehow artificially inflated ratings. These people are THE ABSOLUTE WORST merchant I have ever dealt with by a wide margin. If you want to suffer, be treated like poop, lied to, verbally abused, cheated, and scammed, this is the site for you. Otherwise, stay far, far away from these crooks. They don't deserve to be in business and I wish the BBB would shut them down before they scam more elderly and sick people any further. Read about them before you make the same mistake others have made.