CompAndSave

The cartridges they sent do not fit my printer, even though they agree that they are the correct product number. Their representative requested that I shove the cartridge in harder but the cartridge is simply to small and does not go in properly. Now I'm jumping through hoops, photographing the cartridges and uploading the photo, shipping the cartridges back at my expense and at a 15% restocking charge. I recommend you stay away from this company. Awful to deal with.

The inks worked good on the first page. Then it started to print everything magenta. Now the printer is damaged. There was nothing wrong with it until I used these cheap CompAndSave inks. I tried to save a few dollars and now I need a new printer. Never buy generic ink; always buy the name brand. Terrible product.

Replacement cartridges do not work. Customer service is not helpful when trying to return the cartridges.

Every company I have ever worked with has been gracious if I ever had to make a return for whatever reason but not compandsave.com. Somehow their website led me to purchase the wrong product and upon returning it, I did not get a full store credit to use on the correct product. Once I use my partial refund, I will never shop here again.

I ordered 4 canon xl245 black cartridges, bag was open there were only 2 kindly resend them to me immediately it would be greatly appreciated.

I have ordered ink. Did not receive order. They said they would resend adding ask for Signature,so I had to be home. I waited all day, and as I tracked this package,it never came, although the package tracking said "delivered! I then got into a back and forth with the CSR, "Anthony", explaining what had happening and eventually getting the Signature page after asking many times for it! The page showed, not only different Signature, but different letters of the ALPHABET as a sign off from my name! Someone else signed for my package and it obviously was taken. Instead of tracking it and resending via Fedex! They refused to do anything and closed the case!

I used to order a few years ago and never had a problem. I don't know if this "Company" is under new management or has reassigned it's call centers, but the service is horrific and they refuse to take responsibility!

This is unacceptable and will be looking to the CEO of this "Company" and my Consumer Protection Agency and AG to find out if this is a type of fraud and mail theft. This company should have put a claim in with USPS in my name and their name! Unreputable!

I have received a empty cartridge from this company. I called and spoke to Jim Muyco who said he spoke to the back room and they said no replacement or refund for this one 19.00 cartridge. The 100 percent guarantee is not worth the box it is written on.

Usually found this company very good. When we had a stolen piece and police gave us a case id. I started to follow up from October 2020 and have not received a package so far

Some where the communication is broken between, contact us, ordering and warehouse? How can they make me spend more than 200 mins for $45 Transaction not worth, my time

Bad ink refund fees was in flexible customer care agents were nice about the numerous calls and complaints

Their ink only has a 30 day warranty. So if you buy more than ONE, you better HOPE it is good! We have spent so much money with this company, getting extra ink for back up, only to find our Canon printer didn't recognize the computer chips on the blue and their Brother toner caused splattering and lines. They act like it is fixable and make you jump through hoops. Once you do all your tricks, you file for a label, which you will get in 1 to 2 business days, THEN you have them waste gas and create a carbon footprint for a bad cartridge that you have to mail bak. Oh, and once they get it, you have to wait 2 to 5 business days to get your money back. Meanwhile, you don't have a printer.

This situation has happened too many times to just be a one off. A GOOD company would sent a priority ink to you right away. I have seen these on amazon... same packaging and they were bad too, so this is a BATCH of bad drums and they must buy from the same pool of after market products. JUST DON'T! After 7 years, we are moving on to another company.

I ordered cartridges by entering the model number in their site. When I received them, they fit in the printer, but the printer would not recognize them. I wrote them and they told meI ordered the incorrect cartridges. Well, their system recommend the part number I needed as I have no idea what generic Part number I would need! Now, they want me to send back on my dime and pay a restocking fee! Do not do business with these people!

I bought over 10 cartridges because they are advertised as working on my printer but they do not and spilled ink all over my hands, printer and floor. The printer does not accept the cartridges and they come with a plastic covering you cannot peel off.

This company is HORRIBLE.

I purchased ink from them and then the spam started. EVERY FRICKING DAY multiple form letter emails. All the same form letter in some cases. I requested SEVERAL TIMES they lose my email and still the SPAM continued. It's like having a scary boyfriend who won't take NO for an answer.

I tried to save $ but instead I now have to buy a new printer. The ink was never recognized by my printer even though it was the right kind. I had to take out the cartridge and reinstall it every time I wanted to print anything. This ended up messing up my alignment and then ink leaked inside so now nothing printed without skips in the print and sections missing. I loved my wireless Canon printer which is now junk! Ended up losing $, do not buy this!

I have never ordered non-HP cartridges but decided to give it a try because I thought I could save money. I regret my decision and will never purchase from CompNSave again. They sent me a defective cartridge and all would not send me a replacement. They gave me a refund of $5.99. However, the same cartridge is $6.95 and with shipping is $10.94.
Good customer service and to keep me as a customer would have been to just send me another cartridge. Now they lost me as a customer.

The price and fast shipping were fantastic. And the color cartridge works fine! The black cartridge leaked all over my wood floor, then went bone dry and wouldn't print ANYTHING AT ALL. NOTHING. So, I learned my lesson. Quick and cheap means that 50% of their products might work. :(

Ruined my epson printer. The cartridges are bad and never recognized by printer. I tried everything, none of those helped. The message "cannot recognized the cartridge" never go away even I tried to install brand new epson cartridges. It killed my printer. Bad bad bad

The ink cartidge that I purchased had very little ink in it. It was empty after a short time and was not worth the price.

Bought a complete set of cartridges for my Cano printer, Installed, Printed 2 8.5x11 photos, 3 days later after no further printing, My printer was destroyed and would not spray ANY ink, Had to replace my printer.
DO NOT BUY FROM CompAndSave. Spend your money on certified cartridges and save replacing your printer

Shipped a black toner cartridge in the yellow box. After a few calls many emails and a photo shoot, they pretty much told me to "F" off. I dispute through my Credit card. I am good now, So, "F" them at Conpandsave.com

I have never ordered non-HP cartridges, but decided to give it a try because I thought I could save money. I regret my decision and will never purchase from CompNSave again. They sent me a defective cartridge and all they would do for me is 'allow' me to return the defective cartridge for a refund. I spent so much additional paper, ink, time and effort trying to figure out what was wrong with my printer. Turns out I should have checked for a defective cartridge first.

Ink cartridges light on ink. They don't print many pages.

You buy ink cartridges based on what they say will work in your particular printer. When they DO NOT work (as evidently in most HP printers), they will not refund shipping either way. It's like an infomercial scam. They get their money anyway via shipping fees. I will NEVER purchase from them again.