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    Cokezone.co.uk

Corporate Values

Overview

Cokezone.co.uk has a consumer rating of 2 stars from 1 review indicating that most customers are generally dissatisfied with their purchases. Cokezone.co.uk ranks 245th among Food & Drink Other sites.

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How would you rate Cokezone.co.uk?
Top Critical Review

“Found Coke Zone really frustrating to deal with at...”

Harry B.
3/4/11

Found Coke Zone really frustrating to deal with at times - it doesn't always acknowledge the code when you enter it, and then it takes ages for a customer service person to respond to you and help sort it out (and in my case, the experience was drawn out for a couple of months because they seemed to refuse to think my problem was legitimate!) It's a decent enough idea for a rewards / loyalty scheme but the execution isn't great. Why spend all the time promoting it if you can't back it up with solid customer service?

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Reviews (1)

Rating

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harryb5
9 reviews
21 helpful votes
March 4th, 2011

Found Coke Zone really frustrating to deal with at times - it doesn't always acknowledge the code when you enter it, and then it takes ages for a customer service person to respond to you and help sort it out (and in my case, the experience was drawn out for a couple of months because they seemed to refuse to think my problem was legitimate!)

It's a decent enough idea for a rewards / loyalty scheme but the execution isn't great. Why spend all the time promoting it if you can't back it up with solid customer service?

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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