• Coinspot.com.au

Coinspot.com.au

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Overview

Coinspot.com.au has a rating of 1 star from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Coinspot.com.au ranks 626th among Cryptocurrency Other sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Coinspot.com.au?
Top Critical Review

“It's our money now”

Stew L.
8/17/23

After Depositing cash I go to do a trade only to be told they will ring to confirm the transaction. 4 hours later I get a call. Yes I confirm. Now 2 days later it still hasn't gone thru. 5 or 6 emails later still not done. The trade I wanted to do went up 3000% but I missed the boat coz of coinspot. Useless

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user steww48
1 review
1 helpful vote
August 17th, 2023
Verified purchase

After Depositing cash I go to do a trade only to be told they will ring to confirm the transaction. 4 hours later I get a call. Yes I confirm. Now 2 days later it still hasn't gone thru. 5 or 6 emails later still not done. The trade I wanted to do went up 3000% but I missed the boat coz of coinspot. Useless

Thumbnail of user joona
1 review
0 helpful votes
September 22nd, 2023

Thieves! They almost scammed me of my Last penny but I found help with my title review if You need help to get your lost money back. They are truly reliable

Thumbnail of user adama544
5 reviews
10 helpful votes
April 23rd, 2021

I passed all ID verification (passport, photo of me, photo of me with my passport, photo of me with my passport with a piece of paper with the information they wanted written on it).

I paid $4,000 to buy Bitcoin.

When I went to withdraw Bitcoin they said they wanted to call me. Why? I've passed all your ID checks. They said they tried to call but the number was disconnected. Weird.

So I provided them with an alternative number to call me on. To do that I had to upload a photo of me, holding my passport, holding a piece of paper, requesting the phone number change. Really? That's the first platform I've ever used where I can't simply change my email or mobile number and use email / SMS confirmations to approve the change. But anyway. I complied.

They then said they tried to call me but the number was disconnected. What utter lies. 2 number that don't work?

Around in circles we went, at one point them telling me I needed to send in a photo of me holding my passport... and so on endless "customer service" loop I went.

They even asked me to call them but provided no phone number. When I asked for a phone number they refused to provide one.

As a first time customer and seemingly no way to get my money from them, I'm worried about whether I've been completely scammed or not.

Tip for consumers:
Void them. They make the withdrawal impossibly long and complex in the hope you'll give up and they get to keep your money.

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