• Coins.ph

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Overview

Coins.ph has a rating of 1.91 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Coins.ph ranks 49th among Virtual Currency Exchange sites.

  • Service
    4
  • Value
    4
  • Quality
    3
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
2
See all photos
How would you rate Coins.ph?
Top Positive Review

“So far reliable”

c c.
12/6/21

I have been using the coins.ph service for a quite a while now, mostly to add money to my mobile phone, occasionally for medium-sized transactions on Shopee, with which coins.ph has a nice, direct integration. I was successful in sending test transactions back and forth between coins.ph and my Filipino bank account, but have not as yet really used this capability. So far, for my purposes, coins.ph has worked reliably with zero problems. Caveat: they support only a handful of tokens, and Ethereum in particular you cannot use without incurring a huge initialization fee. BTC and BCH however work as expected.

Top Critical Review

“Not recommended”

Kwano A.
7/4/22

NO best effort to inform you that they are extensively lowering your limits-just a message i their App, no email/text/call. Lots of back and forth and inconsistency among their replies on what docs to submit. They asked for a zoom interview also within their terms and schedule which is fine but due to this, missed time to sell and now bitcoin is down so huge losses.

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user kwanoa
1 review
0 helpful votes
July 4th, 2022

NO best effort to inform you that they are extensively lowering your limits-just a message i their App, no email/text/call. Lots of back and forth and inconsistency among their replies on what docs to submit. They asked for a zoom interview also within their terms and schedule which is fine but due to this, missed time to sell and now bitcoin is down so huge losses.

Service
Value
Quality
Thumbnail of user ronaldm697
1 review
0 helpful votes
March 4th, 2021

First look at the buy and sell spread. You realise that there sites like binance which offer competitive prices.

Second, their system probably has a glitch, i ended up paying 10x the fee I agreed. I thought it was the size of my transaction. But you can see audit trail from blockchain and realise that my transaction was simple unspent BTC. Another sense check is total tx fee in blockchain for all transaction was lower than what coins.ph deducted on my wallet.

Warning to everyone, always good to test the waters before trusting any broker crypto site.

Tip for consumers:
Dont use this site

Products used:
BTC

Service
Value
Quality
Thumbnail of user noaha54
5 reviews
5 helpful votes
April 16th, 2021

I lost my hope that I could get my funds back from a brokerage company I've been dealing with. This broker stole my investment from the account Thankfully I met this company and I got an opportunity to proceed with my situation. "reimbursementclub". "page". "link" / "page" They collected all of the pieces of evidence and made a strategy of how they can help me with my case. I finally could relieve from this nightmare that I got involved. Sounds to me like a pretty good job.

Thumbnail of user huberts50
1 review
0 helpful votes
May 30th, 2021

Super high conversion and transfer fees. Bad customer service. I thought they're being regulated by SEC or Banko Sentral?

I will move to a different platform soon.

Thumbnail of user jonesh44
1 review
0 helpful votes
February 21st, 2024

Look for any red flags such as complaints of fraudulent activity, a lack of transparency, or unclear fees and charges.
Third, be cautious of promises of high returns or guarantees of profits, as no investment is risk-free, and no legitimate broker can guarantee profits.
It's important to remember that fraudulent brokers do exist, and it's important to do your due diligence and research before investing your money with any broker. If you are unsure or suspicious about a broker, it's best to err on the side of caution and avoid it. Report on Ś K Y Ł I N È- RE C VÉ R Y C,-O,-M if you have fallen a prey.

Thumbnail of user hannahmincraft
1 review
0 helpful votes
May 30th, 2023

Kapag malaki na balance mo nilolock na nila napaka bobo mo "CHANCE" alis ka sa work mo now na kasi bobo ka kakahiya coins ph kaya philippines napaka poor hangang ngayon dahill may mga bobo sa bawat company

Thumbnail of user florianv10
3 reviews
4 helpful votes
July 27th, 2019

This site is legit it's probably own by a Philippine company as it says coins.ph but if you are not in the Philippines you can still access coins.ph just make sure you have your international ID or what we call passport ID.In coins.ph you can buy Bitcoin, bitcoins cash, ethereum and ripple with the convenient in using your phone a piece of cake and you can also pay bills, top up your favourite online game like steam wallet there are still many things you can do with coins.

Thumbnail of user andyj46
3 reviews
13 helpful votes
August 23rd, 2021

My friend in the Philippines has lost her job due to their Governments covid lockdowns. So I have been sending her crypto's to coins.ph that she can use to survive, also giving her funds so she can pass on to others in need. Out of nowhere, coins.ph put massive limits on her account, so she can no longer withdraw her funds causing even more heartache to those in need. They are treating her like a drug lord demanding all kinds of information while keeping her funds hostage with no regard to how their draconian measures affect their customers. If they suspect she is laundering money, they should collect evidence of it before they suddenly treat their customers like criminals. If they want information from their customers to verify all is legitimate, they can ask for that without holding her funds hostage. She provided the information they requested and they reply with messages like, it takes us 2 weeks to review the information. Then after all that, they ask for more information, all the while the people I'm helping her support are struggling more. This Company would fit right in to the new Communist Agenda pushed by their Government. I hope this will opens the door for businesses that appreciate their customers to come in and take away their market share. I do not recommend this Company, they treat their customers as slaves and criminals.

Service
Value
Thumbnail of user cc667
9 reviews
6 helpful votes
December 6th, 2021

I have been using the coins.ph service for a quite a while now, mostly to add money to my mobile phone, occasionally for medium-sized transactions on Shopee, with which coins.ph has a nice, direct integration. I was successful in sending test transactions back and forth between coins.ph and my Filipino bank account, but have not as yet really used this capability. So far, for my purposes, coins.ph has worked reliably with zero problems. Caveat: they support only a handful of tokens, and Ethereum in particular you cannot use without incurring a huge initialization fee. BTC and BCH however work as expected.

Tip for consumers:
KYC is very minimal for casual use.

Products used:
BTC and BCH

Service
Value
Quality
Thumbnail of user mathisena
1 review
0 helpful votes
February 17th, 2024

These guys just stole my funds I would tell everyone not to use them at all. They are a bunch of lowlife rats

Thumbnail of user juliac216
2 reviews
1 helpful vote
February 19th, 2020

Legitimate and easy to use. Can be used wordwide and to top up your bitcoin wallets in case you need it for your favourite games

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