• Coffee Fool

Coffee Fool

Overview

Coffee Fool has a rating of 3.25 stars from 23 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Coffee Fool most frequently mention customer service. Coffee Fool ranks 11th among Coffee sites.

  • Service
    7
  • Value
    7
  • Shipping
    5
  • Returns
    2
  • Quality
    6

This company does not typically respond to reviews

Positive reviews (last 12 months): 25%
Positive
1
Neutral
0
Negative
3
4
See all photos

What reviewers want you to know

Positive highlights

  • It's the best coffee I've ever had and the customer service is exemplary.

Critical highlights

No critical highlights yet

How would you rate Coffee Fool?
Top Positive Review

“Cascara Fool's Breakfast Brew - Drip Grind”

RC L.
5/24/20

Simply Excellent. The only brew avail is Drip Grind. I use my single cup French Press, one level teaspoon, boil natural spring water pH6 -7.5, brew for 5 minutes and Enjoy. I actually get a 'buzz' from all the antioxidants in this blend. I welcome this extra source of nutrition during COVID19 days. All I need is one cup per day

Top Critical Review

“OLD COFFEE AND WRONG GRIND”

Bill E.
9/18/23

I ordered flavored coffee, Chocolate Cherry, and when opening I noticed it only had a faint aroma. Then when used in my drip coffee maker, it almost overflowed the filter! Not only was it obviously old, someone just put the wrong sticker on their 'fine grind' and sent it. For the prices they charge, buyer beware!

Reviews (23)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user rcl2
1 review
0 helpful votes
May 24th, 2020

Simply Excellent. The only brew avail is Drip Grind. I use my single cup French Press, one level teaspoon, boil natural spring water pH6 -7.5, brew for 5 minutes and Enjoy. I actually get a 'buzz' from all the antioxidants in this blend. I welcome this extra source of nutrition during COVID19 days. All I need is one cup per day

Thumbnail of user bille733
1 review
0 helpful votes
September 18th, 2023
Verified purchase

I ordered flavored coffee, Chocolate Cherry, and when opening I noticed it only had a faint aroma. Then when used in my drip coffee maker, it almost overflowed the filter! Not only was it obviously old, someone just put the wrong sticker on their 'fine grind' and sent it. For the prices they charge, buyer beware!

Products used:
flavored coffee

Service
Value
Shipping
Quality
Thumbnail of user ericb899
2 reviews
0 helpful votes
May 8th, 2020

I have been a coffee fool customer I think going on six years now and I have never look back. They have always treated me with respect they have always given me the utmost courtesy in any of my interactions with them and most of all they've always delivered a quality product. Over the six years I have at least 35 of my friends who are now customers are theirs. And I let people know because I believe in them I believe in their product I believe in their company. So if you want the best coffee in the world check them out. Sincerely Eric James Brackett

Thumbnail of user costeli1
1 review
0 helpful votes
May 5th, 2020

I have recently bought an espresso machine and I was struggling with what coffee (the one I bought from the store tasted like it was boiled for hours) to use with it. I emailed Coffee Fool and the questions they asked me (how do I like my coffee to taste, what's my coffee routine) helped me realize what I actually want and them recommend the right products. The Vienna I use now (the other two in the picture wait their turn) tastes smooth, balanced, not bitter nor burned like the one from the store. I now feel that I am using the machine to its full potential providing me with daily enjoyment.

Thumbnail of user chrisa1693
1 review
0 helpful votes
May 21st, 2022

I have been getting Coffee from the Fool since 2013 and never have looked back. My normal go to is the Nicaraguan Matagalpa, however, since I always drink my coffee black I normally grab a bag of Mocha Java as well for those who usually like a little sweetness. This last time I also treated myself to a bag of the Jamaica Blue Mountain, WOWZA! All of coffee fools line always tastes so fresh, I love getting whole bean because when I grind the beans it leaves my whole house smelling like coffee. Definitely get a bag of coffee from these guys. Maybe start with the House French so you have something to compare it too, I mean who hasn't had a French roast, if you just haven't had one from the Fool's as Mr. T would say "I Pity the fool".

Tip for consumers:
Always buy the extra bag

Products used:
House French
Nicaraguan Matagalpa
Jamaican Blue Mountain

Service
Value
Shipping
Quality
Thumbnail of user toml495
1 review
2 helpful votes
May 5th, 2020

Coffee fool IS a great website for ordering coffee online. I love ordering online from them. I have been with them for over ten years. There website is very easy to work with and they do have discounts off and on to. And they have lots of flavors to choose from. And they do have coffee's for breakfast, lunch and dinners, I am very satisfied with them!

Thumbnail of user miguela527
2 reviews
0 helpful votes
July 31st, 2022

Pros - a good location and a nice pleasant design of the hall, tasty coffee.
Minus - not tasty dishes (which we tried).
Service is not professional, but not bad.

Service
Value
Thumbnail of user marka1049
1 review
1 helpful vote
May 9th, 2020

Many years ago I read the Coffee Fool claim that their coffee tasted better because they brewed small batches and therefore the coffee was fresh. I was skeptical but figured I would try some. I drink coffee black, so if it's not good there is no hiding. They were correct and I've been buying their coffee. My favorites are French Roast, wonderfully dark and rich but not burnt and Ethopian Yirecheffe, much more subtle and pleasant for an afternoon treat. My last order was for the new Cascara French Roast. It's good but I will probably go back to the plain French Roast. It's hard to improve on perfection.

Thumbnail of user beckic12
1 review
0 helpful votes
October 15th, 2021
Verified purchase

Been a member since 2003. Simply cant get this flavor elsewhere. Other coffee pales in comparison!

Tip for consumers:
Try a regular coffee or a flavor you love and after you have tasted it, you will find it difficult to go back to any store bought or national brand.

Products used:
Several flavored coffees that I gift to family. My husband uses Espresso, I use Chocolate Espresso and my daughter loves Pumpkin Spice (roasted years round)

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffa289
2 reviews
5 helpful votes
March 8th, 2020

I have been ordering for 12 years. Truly great coffee. I will always buy from them. Customer service is great. Just email them and they respond. They send weekly emails to you with deal. You can save usually up to 30%.

Thumbnail of user dans1316
1 review
1 helpful vote
July 15th, 2020

For years I though I couldn't drink coffee without getting an upset stomach. I'd tried various "office" coffees, grocery store coffees, and coffee shop "gourmet" coffees and always ended up with the same upset stomach. I'd switched to tea.

We live in Salem Oregon and our son is in Seattle. He loves his coffee. He advised me to try CoffeeFool.com coffee. He said their fresh roasted coffee is as good or better than anything he can get in Seattle.

Bingo! No more upset stomach and the taste is wonderful. That was nine years ago. Since then I've become a fool for coffee my self. My wife loves it too. They have a single origin or a blend for almost any palate. Their organic coffee is wonderful as well.

Customer service is excellent also. There is almost never an error, but when it occurs, CoffeeFool.com is quick and generous when fixing the error. This is a great family business.

Treat yourself and try CoffeeFool.com. You won't regret it.

Thumbnail of user devanparker66
1 review
0 helpful votes
March 20th, 2024

Their coffee was so good. I love their coffee. And I recommended to drink their coffee.
Love their coffee. Sip it!

Thumbnail of user mickoneal1000
1 review
0 helpful votes
March 22nd, 2024

Ordered 3 bags of coffee. Only 1 arrived. I notified company to which they replied that yes in fact they had run out of the other blend and that I can have a refund or exchange to which I chose a cheaper coffee but let them "keep the change" so to speak... Never heard back from them after 11 attempts. They are crooks.

Tip for consumers:
So sad Coffee Fool's...The name fits. You have lost a good, years long customer.

Products used:
Coffee

Service
Value
Quality
Thumbnail of user zoeya9
1 review
4 helpful votes
March 18th, 2020

Coffee Fool is really the best coffee service available. They're fast to respond to emails (not sure why other reviewers were having trouble, I've always gotten a response in a few hours) or if I need to adjust my recurring order, they're always right there. I joined their Valet program to get a recurring order and they make it so easy to adjust coffees, frequency, or even vary the coffees I receive in my order! On a recurring order they protect you from running out of coffee and keep you locked in at the best price possible. Nobody online anywhere has as many coffee options and grind options (including whole bean!) as these guys do. Every coffee is flavorful and extremely fresh. Nothing is burnt or bitter and all of their coffees are sourced ethically and fair trade. If you're a fool for coffee, be a Coffee Fool!

Thumbnail of user billa877
1 review
1 helpful vote
November 1st, 2023

Was a cut0mer years ago. Love the coffee but apparently they have decded that custmers are no longe important enough t reply to.

Products used:
NONE

Service
Value
Shipping
Returns
Quality
Thumbnail of user sh366
1 review
4 helpful votes
October 3rd, 2019

I've had a standing order for over 5 years and never once did I have an issue, send a email get a response in a day or two. The whole beans have always been fresh and never a bitter taste.

Thumbnail of user douglasm539
2 reviews
2 helpful votes
March 9th, 2023

After a happy 10 years with coffeefools I took a month off due to vacation. Now after 7 months of trying to get my order again monthly and only getting it twice I give up. Emails, calls to their provided number Crickets except them telling me I need to give them my CVC again. I used their website to add new credit card info again( same card) and crickets. Done done done. There are other places to buy cofffee.

Service
Value
Shipping
Quality
Thumbnail of user steveh516
1 review
8 helpful votes
August 1st, 2018

I don't know who the other reviewers on this page are talking about. I've been buying coffee from Coffee Fool for more than 5 years. It's the best coffee I've ever had and the customer service is exemplary. I have a standing order that arrives every month right on time. On the rare occasions I've had to interrupt my service it takes one email to the valet service and we skip that delivery and pick up the next month like it's automatic. These people are good. Thoroughly professional. I love Coffee Fool. If good coffee is important to you, nothing else will do. You gotta go with the Fool.

Steve Haroldson

Thumbnail of user lb132
1 review
7 helpful votes
April 6th, 2018

They sent the wrong flavor, and when you email them, they don't respond. I tried for a week, and still no response. How the hell do you run a business and not respond to your customers' inquiries? No excuse for this type of awful non-responsive service!

Thumbnail of user rz15
1 review
7 helpful votes
April 23rd, 2018

Freshest coffee Ive ever had. Great customer service, always responsive. Highly recommend this coffee as its always fresh and delicious.

Thumbnail of user marilynf
20 reviews
100 helpful votes
April 3rd, 2010

The Coffee Fool has a huge range of coffees to choose from, including a nice selection of Fair Trade coffees. The coffees are generally vacuum-packed and shipped within two days of roasting, so the flavor is really great. You can set it up for monthly deliveries so you never run out of coffee and can change your coffee choices easily. Prices are competitive, and shipping is free for larger orders.

Thumbnail of user bobn47
1 review
3 helpful votes
October 16th, 2017

Not better than coffee bean or starbucks or the dunken donuts by my house in so cal.
I hear a washed up folk singer owns it.

Thumbnail of user andreak58
1 review
6 helpful votes
November 2nd, 2016

No valid phone number though YOURS is requested
Fine til problem: for all facts wrong plus sent incorrect and accusatory emails.

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From the business

If you're a fool for coffee, then you're a Coffee Fool! Celebrating the truth on fresh since 2003.

Company Representative

Thumbnail of user mjl16
Coffee F.
Coffee Fool Becky
Typically does not respond to reviews

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