• Cliphair Canada

Overview

Cliphair Canada has a rating of 4.14 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cliphair Canada most frequently mention customer service, double weft, and great quality. Cliphair Canada ranks 10th among Hair Extensions sites.

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What reviewers want you to know

Positive highlights

  • These are the best hair extensions I have purchased in years.
  • I've used both tape ins and clip ins and I'm very impressed with the length and the hair.

Critical highlights

  • Their customer service is rude and unhelpful and if there is a problem ie.
How would you rate Cliphair Canada?
Top Positive Review

“Highly recommend”

Dawn W.
1/23/19

I have had 3 lots of clip hair now and i absolutely love them. I bought double weft 18inch The hair is silky smooth and lasts very good quality and is very reasonably priced. I have mine weaved in and have no problems with it at all i am totally addicted to this product. I also bought the shampoo/conditioner and the spray they smell amazing and do the job. Postage is good and never had any problems. I will continue to buy this product and highly recommend it 100%

Top Critical Review

“Canada Hair has terrible quality”

M P.
2/25/22

I purchased micro bead Human hair extensions which the next week tangled and were terrible quality. When I contacted them... a $50 voucher was offered on my next purchase. This is not a proper return or guarantee policy. Don't buy from Canada hair.

Reviews (50)

Rating

Timeframe

Other

Reviews that mention popular keywords

hair extensions (9) customer service (8) clip ins (4)
Thumbnail of user dawnw161
1 review
9 helpful votes
January 23rd, 2019

I have had 3 lots of clip hair now and i absolutely love them. I bought double weft 18inch The hair is silky smooth and lasts very good quality and is very reasonably priced. I have mine weaved in and have no problems with it at all i am totally addicted to this product. I also bought the shampoo/conditioner and the spray they smell amazing and do the job. Postage is good and never had any problems. I will continue to buy this product and highly recommend it 100%

Thumbnail of user mp630
1 review
0 helpful votes
February 25th, 2022

I purchased micro bead Human hair extensions which the next week tangled and were terrible quality. When I contacted them... a $50 voucher was offered on my next purchase.
This is not a proper return or guarantee policy. Don't buy from Canada hair.

Tip for consumers:
Terrible quality products, with a useless return policy.

Products used:
Human Hair Micro bead extensions.

Service
Value
Shipping
Returns
Quality
Thumbnail of user cheyenner7
1 review
7 helpful votes
April 4th, 2019

Overall great hair quality and I've almost never had a problem getting what I want out of the hair.
I've used both tape ins and clip ins and I'm very impressed with the length and the hair.
I always tell my friends about cliphaircanada.

Thumbnail of user jasmineleet
1 review
15 helpful votes
January 23rd, 2019

I have always been completely satisfied with every order I've place. Arrives quickly right to my door, great quality hair for a lovely low price. I have been using Clip Hair for years now and have never been disappointed... if you use the care products recommended they truly extend the life of the hair. I highly recommend.

Thumbnail of user christinel333
1 review
9 helpful votes
January 24th, 2020

I bought 10+ hair extension packs from these guys. Ignoring the fact they market themselves as Canadian yet ship from the UK and have large feeds for importing, whatever.

One pair of extensions completely fell out after washing them in normal shampoo I've used multiple times before for my extensions. Same water temperature, always gentle. They completely matted and fell out. These extensions were only about 3 weeks old.

I contacted them with photos, they asked me what shampoo I used. I replied, and replied and relied. I followed up. They continued to ask me what shampoo I used. Is this a joke? I finally got in touch with the manager and they said they never received a photo of the shampoo, no one asked me for a photo of the shampoo... what a joke. They pretend to not receive any emails as if a company doesn't have a proper email software? It's 2020. I'll make sure my friends and clients never go to them again. They could have swallowed a 10-20% off code for this seeing I'm a long term customer but apparently they can't afford that. I hope the owner is aware of how downhill this company is going to go due to THE WORST customer resolution team. And let's just remember the fact they falsely market themselves as Canadian. They're liars right off the bat. Good day! Love and light

Thumbnail of user tiffanyv27
1 review
11 helpful votes
November 18th, 2018

I have been wearing clip ins for about 10 years daily! One of the best quality with the double wefted. I'll 100% be ordering again! I'm typically apprehensive of buying online because some companies don't send you real hair or they are very thin and/or the hair falls out of its weft. I'm very pleased And will buy again! I bought 20 and 22 color 2 double weft and wear both!

Thumbnail of user melc73
1 review
6 helpful votes
January 23rd, 2019

By far the best clip in hair extensions I've tried, even better than a $450 set from a large celebrity endorsed brand that I've tried. The ends don't get dry with these clip ins.

Thumbnail of user beccia1
1 review
13 helpful votes
October 29th, 2017

I've bought 2 sets of extensions from clip hair now having previously always used Xtras Hair. The quality is second to none when considering how much they cost, definitely the best value extensions I have bought! I use the wefted DIY pack and cut them to size using white bonding glue to secure them - which helps blend easily with thicker/shorter hair. My current set are 5 months old and still in good condition, can't wait for a new set when I change my hair colour in a few weeks! Would definitely recommend

Thumbnail of user jessg31
2 reviews
8 helpful votes
October 23rd, 2017

Quick shipping, came within 10 of standard shipping. Best prices, can't find anything of better quality that's as affordable as Cliphair! Treat them right and they'll last for what seems like forever :)

Thumbnail of user sarahf1173
1 review
1 helpful vote
November 10th, 2021

DO NOT WASTE MONEY HERE Completely false advertising I ordered
Ice blonde (Remy)hair it was supposed to be almost white and I was so excited but it was dark dirty blonde and of course a cheap blend of low quality hair. I sent a message asap to there customer support and no answer i waited a week and sent messages to all their accounts and finally got a message saying they can give me a 15% discount off my next order... like I would order from them again also it says ClipHair -Canada- why was I charged 45$ for duty? It was shipped from the UK! I feel so scammed

Tip for consumers:
Look at more real reviews

Products used:
Hair extensions

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikkiv18
1 review
0 helpful votes
October 18th, 2018

Loved my hair extensions. This is the only site I have found a red that matches my natural red hair. The extensions are silky and strong. Very happy for the price.

Thumbnail of user cherylp298
1 review
10 helpful votes
April 22nd, 2020

I'm from Canada, Nova Scotia. Over a month ago Cliphair (UK)wasn't even supposed to send me by parcel, I get it, not suitable! Well, DHL Express has just confirmed a month later parcel is declared lost.
Long nightmare! No one is holding the self responsible. Not hearing back from Moosa, I hear I'm not the first he is consciously ignoring
I just discovered on a comment that they advertise as being in Canada, however, ship from UK. Something is up with them, and it's. Not Fairness, or honesty. Can't even type so upset.
Moosa Kazmi who is representative is a sneaky and I don't know how Management sleeps at night. I'm out $166 Canada Currency. Moosa keeps saying because they parcel is lost, he can't do nothing about it. Corporate companies robbing from the poor, how sad and disgraceful! I'm unemployed PLEASE DO NOT BUY FROM CLIPHAIR (UK)Canada z. RUN THE OPPOSITE WAY. Don't get caught up on there website. PERIOD

*******@gmail.com

Thumbnail of user alic1835
1 review
0 helpful votes
July 1st, 2017

Love my extensions, only problem was one of the clips were broken But other than that I love them easy to use and so natural looking

Thumbnail of user scarletth6
1 review
13 helpful votes
January 20th, 2018

These are the best hair extensions I have purchased in years. I have been wearing extensions for over 6 years, so I have purchased my share of extensions. Some good and some bad, mostly bad. I have only ever purchased one comparable to these and they were the best I had ever purchased. I am super happy and pleased. For the quality and the amount of the hair for the price. Awesome! I will be purchasing from them again for sure

Thumbnail of user karlar17
1 review
0 helpful votes
May 25th, 2017

They were pretty nice, easy to use but clips are a bit weak, good colour and they are as long a they advertise. I would rate them 8/10 the only issue was the clips I've had to attach them twice now

Thumbnail of user michelleb717
1 review
0 helpful votes
April 5th, 2019

I have used cliphair extensions for almost ten years. I have tried others but they are by far the best.

Thumbnail of user charleneb16
1 review
10 helpful votes
September 15th, 2017

Great product i loved the different colour tones blended with my silver/grey highlight extensions. These are quite thin but blend perfect with my thick black hair! Delivery was sent out fast & within 5 working days they were delivered to my door from another country, i was expecting 2-3wks! Also had tracking numbers sent to me which was hassle free.

Thumbnail of user jessicae56
1 review
1 helpful vote
April 16th, 2018

Best hair extensions! In love with the double wefted clip in, the amount of hair is unbelievable! Perfect for anyone wanting a fuller look! By far the greatest quality and I would recommend for sure! I will always be ordering them from ClipHair now!

Thumbnail of user jilliano1
1 review
14 helpful votes
April 12th, 2018

I ordered 2 packs of the 22 inch lightest blonde tape in extensions thinking I'd use one and a half packs but only needed one pack! I had wanted to order the ice blonde Color but they were out of stock so my hairdresser toned them with purple shampoo and they came out awesome! Hardly any yellow at all left in them. I'm a loyal customer to Cliphair for a number of years but did look around this time to all different USA and Canada based websites to find the white blonde shade. A couple sites had them but they were so expensive. This just confirmed Cliphair is the best place to get your extensions from. Seriously. Their customer service is so good they always replied to me quickly with my many questions lol. I also ordered the conditioning spray which really helps soften and smooth the hair damp or dry. The detangling brush is really nice too. Thanks again Cliphair

Thumbnail of user alliej10
1 review
0 helpful votes
October 20th, 2017

I bought the double weft extensions, and am loving the fullness and quality!
They are full to the ends, not wispy, and the clips are also great quality.
Would absolutely purchase again!

Thumbnail of user hayleys15
1 review
0 helpful votes
September 16th, 2017

Nothing but good things to say about this company. The quality of the hair is superb and the customer service is excellent. Fast shipping - received my extensions in 7 business days to Australia using economy postage. Will definitely buy again.

Thumbnail of user leannar10
1 review
18 helpful votes
June 22nd, 2020

Unbelievable. I've been ordering from this company since I was 15 years old. (14 years!) last year they sent me a pack that was tangly, dry and just plain terrible. I sent them an email and they pretty much ignored me after I sent in photos of the 3 week old hair, blaming me that I didn't know how to care for them (14 years of experience with extensions) I decided to give them a chance and order my usual color one more time. I paid 270$ for a double wefted 24 inch set which was supposed to be 210g instead of 110g. The set only weighed 180g I have a scale. The set was not the right color it was a dark brown instead of a blonde, with the tag re attached to try fool me? When I went back on the website my color was "sold out" so they attached a tag with my usual color number to a completely different set. So shady! When I told them about this they told me that all extensions have a "slight variation in batches " and that on the website it looked like the correct hair. Ummmm little did they know I've ordered it for years and had a old set with the same color. They are just a bunch of scammers. A friend of mine just ordered a set of number 60 blonde in a 22 inch. She received a 20 inch medium blonde with the wrong tag also. I will NEVER. Ever! Order from these people ever again. Save your money and order Fullshine hair off amazon with a guaranteed return if you're not happy.

Thumbnail of user tarae30
1 review
0 helpful votes
October 9th, 2019

Firstly, they are not located in Canada. This is just a marketing ploy to the Canadian consumers.

Secondly their hair is garbage. It is not at all the colour as shown or described on their website and comes in terrible quality

I ordered straight blonde hair and received brown hair with straggly black strands throughout.

Their customer service is rude and unhelpful and if there is a problem ie. You didn't receive what you ordered you will be expected to send it back to their office in the UK for a hefty fee.

In addition to this, you will also pay a hefty fee to receive the hair since they aren't located in Canada. I paid $75 to receive the package that was apparently "free shipping"

I highly recommend shopping elsewhere before wasting your money.

Thumbnail of user moosak
Moosa K. – Cliphair Canada Rep

Hi Tara,

Thank you for your review.

I am so sorry you feel this way. We always aim to provide the best quality hair at great prices. Our hair is subjected to very rigorous quality control testing to ensure that only the best are sent out. I would like to address all the issues raised in your review and hope that would be of some help. I've had a look into your order in question and I can see that you purchased one of our popular shades, brown/ blonde mix 12/16/613. This is a mix of light Reddish Brown, Golden Blonde and Bleached Blonde. This is a lovely mix of our gorgeous brown and 2 types of blonde. We completely understand that on occasion the match might not be right, so we offer to have the items returned for a refund or exchange. With regards to the black strands you have located in your hair, as all our hair is dyed by hand sometimes, during this process less porous stands that do not fully absorb the dye can sometimes appear. This amount is usually under 3%. This is one of the unpredictable things that can happen with human hair, but we always try our best to eliminate this issue.
We also state on our Canadian website that we ship all our products from the UK. This is stated on our shipping information. Please follow link https://www.cliphaircanada.com/shipping-information.html. It is very important to us that we fully inform our customers before they purchase so we also highlight that regrettably we are unable to cover any added shipping charges on sending and returning of goods if applicable.Of course we are always working on trying to better our customer journey so our processes are always in constant review. Our customer care ream are always ready to assist in any way possible and I am sorry that you feel this way. I hope that I have addressed all your areas of concern but please reach out to us at customerservice@cliphair.co.uk if you have any further questions.

Cliphair team

Thumbnail of user ardenp
1 review
0 helpful votes
June 1st, 2018

I have bought off multiple companies before but none of them compare to ClipHair. I purchased the double wefted set in shade #16 as well as the 5 clip top up in the shade #16 and I could not ask for anything better. The weight and quality of the hair is amazing, the clip sizes and shade are perfect for me, and the price? You can't compete. I have been buying off ClipHair for 5 or so years now because I just can't get enough. Everyone compliments me, swears its all natural and are SHOCKED when I explain they're just clip ins. The customer service is always top notch and I love how they repost other customers wearing them on their instagram accounts. I did colour the tops to my extensions so they match my roots and I don't need to spend a ton of money keeping my natural hair blonde. The extensions took to the colour perfectly and there hasn't been much shedding. I recommend this company to anyone that asks for suggestions and once they buy their own they're just as in love. Best company and product I've ever spent my money on.

Thumbnail of user cassieb17
1 review
0 helpful votes
January 6th, 2018

Love my red hair extensions, couldn't find the color i was looking for anywhere else. Definetly get the double wefted for a full look (it's worth the little bit extra you'll be paying) So cheap and quick! Definetly placing another order soon!

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From the business

Hair extensions, clip in, bonded, full head, once piece, double wefted, wavy, curly, human

Company Representative

Thumbnail of user moosak
Moosa K.

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