• Clarisonic

2018 CUSTOMER CHOICE AWARD

Clarisonic

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Overview

Clarisonic has a rating of 4.1 stars from 192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Clarisonic most frequently mention beauty products, fast delivery, and great product. Clarisonic ranks 2nd among Acne sites.

  • Service
    18
  • Value
    17
  • Shipping
    15
  • Returns
    14
  • Quality
    18
  • Full refund
  • Free shipping
  • 90-day money-back guarantee
Positive reviews (last 12 months): 83.3%
Positive
5
Neutral
1
Negative
0
1
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What reviewers want you to know

Positive highlights

Critical highlights

  • Really poor customer service and poorly made device.
How would you rate Clarisonic?
Top Positive Review

“Beautiful”

Louise R.
4/19/24

This website offers skin hugs for a well-balanced clean. See more bright, beautiful skin in just one week. After four weeks, the appearance of pores has diminished, and 96% of people reported having smoother, softer, and younger-looking skin.98% of respondents say the brush head feels soft and cosy. Tried on all skin types, 95% of respondents say they love this brush head. Dermatologist tested for gentleness. Automatically connects to app with Mia Smart

Top Critical Review

“Lots of money for Nothing”

Elizabeth K.
3/31/19

Having owned 2 of the Units-one was Plus and one Mia Smart, I lost so much money. Both stopped working at the very end of their warranty period so there was no help from Clarisonic after they said they do not do repairs. Now I have an inexpensive wand from Amazon (under $20) that works great and comes with 5 heads. I can buy one every month and still save money compared with Clarisonic. Forget the big ads and still have beautiful skin.

Reviews (192)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (9)
Thumbnail of user louiser371
1 review
0 helpful votes
April 19th, 2024

This website offers skin hugs for a well-balanced clean. See more bright, beautiful skin in just one week. After four weeks, the appearance of pores has diminished, and 96% of people reported having smoother, softer, and younger-looking skin.98% of respondents say the brush head feels soft and cosy. Tried on all skin types, 95% of respondents say they love this brush head. Dermatologist tested for gentleness. Automatically connects to app with Mia Smart

Thumbnail of user kneithc
1 review
0 helpful votes
August 24th, 2022

They're selling high quality items. My skin was very dry, recently bought few skin care items and problem going to solve. Happy with the purchase.

Thumbnail of user mdm79
3 reviews
7 helpful votes
July 29th, 2020

My skin condition is so much good! I used this almost every day. I am very happy. Another huge plus - after cleansing with Clarisonic, the skin holds moisturizers good. Since the pores are better cleansed, excess sebum removed, the skin is breathing and is ready to take moisturizers and nutrients, oils, as well as acids (who uses them) Naturally, the products work better and our skin becomes even more beautiful!

Thumbnail of user flaviap6
2 reviews
19 helpful votes
May 17th, 2019

This is the website where hugs skin for a perfectly balanced clean. See more radiant glowing skin after just 1 week. See minimized appearance of pores after 4 weeks Skin feels smoother, softer and fresher, 96% saw healthier looking skin98% agree the brush head feels gentle and comfortable 95% declare loving this brush head tested on all skin types. Dermatologist tested for gentleness. Automatically connects to app with Mia Smart

Thumbnail of user darleens7
1 review
1 helpful vote
September 24th, 2021

I really like this company and often use their cosmetics. All the times when I ordered this product everything was extraordinary however my last order was a bit upset as the delivery arrived much later than promised.

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Value
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Thumbnail of user josefinah11
2 reviews
4 helpful votes
August 2nd, 2021

Very impressive.

Product is quite good than I expected. Gave a really smooth texture on my face and helped me hid all my acne and marks all over my face.

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Value
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Thumbnail of user lindao942
2 reviews
0 helpful votes
October 19th, 2021

Thubs up guys. Keep it up. I just tried the service and loved it. Highly recommend at-least try for once

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Value
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Thumbnail of user fumion
1 review
6 helpful votes
December 4th, 2020

From week to week I kept making progress and definitely felt like it was keeping my face clean and super smooth. And in short, that's what I think about the Clarisonic — it's a really effective physical exfoliator, but you shouldn't expect it to do anything crazy like clear cystic acne

Thumbnail of user kareniaw
1 review
0 helpful votes
August 30th, 2021

I use it for two months and can tell you that even now I see differences between what was and how my skin looks now. Also my friends ask me very often what I have done and see difference too.

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Value
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Thumbnail of user lindal2421
6 reviews
4 helpful votes
October 11th, 2021

I liked my skin after procedures but I didn't like at 100% client support and behavior.
But if you don't care about it as I do - enjoy your skin quality.

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Value
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Thumbnail of user ariannam29
2 reviews
0 helpful votes
November 3rd, 2020

Sono una amante della skincare, ma ahimè anche se me ne prendo cura, sul viso compaiono spesso imperfezioni come punti neri. Finalmente ho conosciuto la spazzolina Clarisonic che mi sta aiutando tantissimo. La grana delle pelle è più affinata e ci sono meno punti neri

Thumbnail of user kleeg
5 reviews
2 helpful votes
August 29th, 2020

If you are obsessive with skincare and looking for a simple way to keep your skin in tip-top condition, the Clarisonic Mia is a good buy. It cleans deeply, evens skin tone, and is touted to get rid of blackheads and blemishes. Many users report their pores to appear smaller after prolonged use.

Thumbnail of user lencyl
3 reviews
8 helpful votes
August 26th, 2019

Great article! I think it's also great for individuals who wear a lot of makeup and don't take enough time to cleanse their face properly (me when I had cystic acne and didn't wash my face properly). It was a huge wake up call to see how much makeup was leftover on my face and that I was being very careless!

Thumbnail of user keriw15
6 reviews
2 helpful votes
August 14th, 2019

I use make because I play theater and smashbox has some good stuff. I really like it specially when I need to put strong make up.

Thumbnail of user ginal243
3 reviews
11 helpful votes
October 16th, 2019

It is not very expensive but the products are effective for acne treatment... Recommend Clarisonic products...

Thumbnail of user gracieg26
1 review
0 helpful votes
November 28th, 2020

I used your service because I wanted to buy a present for my mom. She has a problem with skin and this device helped her a lot. Now her skin is in much better condition.

Thumbnail of user beyondb2
4 reviews
32 helpful votes
September 5th, 2019

This is a great product. I always love this product because it really made different on my face, had a lot of acne and dark spots but since I started using this product they all disappeared. Every time i use this product I look younger.

Thumbnail of user linc212
3 reviews
2 helpful votes
January 18th, 2016

Liked teh Clarisonic Brush I got for my wife. Good price and fast delivery.

Thumbnail of user juliae56
2 reviews
0 helpful votes
November 24th, 2019

Dsfffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffdsfdsfdsfdsfsdfsdfdsfsdfsdfsdf

Thumbnail of user michelleb1531
1 review
1 helpful vote
March 5th, 2020

I ordered one of the handheld facial cleansing brushes during a sale to try it out, and I love it! It helped clear up my skin and also worked as exfoliator. My skin feels much smoother after using it.

Thumbnail of user walterr91
1 review
0 helpful votes
August 22nd, 2018

It is really the value for money I was expecting. Actually I've already tried other companies and none of them delivered me the same result. However, I'd recommend for my friends and already did it.

Thumbnail of user roseg97
2 reviews
3 helpful votes
July 29th, 2019

They helped me with all of my concerns had some issues but they fixed them under 24 hours awesome!

Thumbnail of user sanam25
4 reviews
1 helpful vote
October 3rd, 2019

In very less price of a facial, you can achieve a similar clean feeling using the clarisonic face cleaner.

Thumbnail of user biancaf9
3 reviews
10 helpful votes
August 11th, 2018

The clarisonic is great, sooooo pleased. But shipping takes more time. Customer serivce is good. Will order again!

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Value
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Thumbnail of user camillem70
2 reviews
2 helpful votes
July 11th, 2020

I bought Clarisonic Mia, I was very happy with the services as it arrived in no time, and my skin really improved. I have a sensitive skin and I noticed that after using the Mia, the face products used penetrated better.

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About the business

Discover Clarisonic's collection of sonic body and face brushes, replacement brush heads and skin care products to help you reveal clear, healthy skin.

Business Attributes

  • Full refund
  • Free shipping
  • 90-day money-back guarantee

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