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The company generally enjoys a positive reputation for its fashionable, high-quality products at competitive prices, with many customers expressing satisfaction with their purchases and the overall value. However, concerns about customer service persist, particularly regarding shipping delays, issues with returns, and inconsistent communication. While some customers received prompt support and resolution, others reported significant challenges in reaching customer service and delays in order fulfillment. The feedback indicates a need for improved logistics and customer support to enhance the overall customer experience and address recurring issues effectively.
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Company didnt have any movement on shipping for 15 days
Finally after complaints
They changed address i gave them; so fed ex and usps refused to deliver
Sent back to sender
No correspondence - no replies to emails no phone pick up
26 days of nothing
Muy buena empresa, llego como lo acordamos y sin problemas, bajo la guía que proporcionaron se le fue dando seguimiento a mi producto y llego sin contratiempos, saludos.
Excellent treatment and accountability. Very good company. Thanks a lot.
(in spanish) excelente trato y responsabilidad. Muy buena empresa. Muchas gracias.
La verdad que no pense que iba a llegar el pedido, pero cuando me contacte y pidiendo en forma precisa que necesitaba me contestaron en seguida y de esa forma pude conseguir el reloj pedido Desde ya gracias Chicuu y proximamente volvere a conmprar ya que tengo confianza plena en que recibire el pedido saludos a todos y grcias totales!
Great shop, very serius 5 stars for the service. I bought 2 watchs for a best price very nice deal and the watchs are fantastic and working very weel, thank you very much.
I received the watch in time and form. I am very happy because they fulfilled the agreement and always they were attentive to my requests. Thank you very much and until the next purchase.
They are good if you like things from China. Got cute things I bought my item April 14 still haven't received it. But once I do I think I'll be very statisfied
Compré dos relojes pulsera, me llegaron en tiempo y forma.
Son realmente muy buenos. Muy satisfecho con el servicio y el producto.
Last time, I bought a beautiful dress for my mother in chicuu.com, but I received a wrong size product. So, I contacted the customer service and asked him what should I do. The cute boy told me that I could change for another one. I admired this kind of service and I would buy some other clothes in this site and I'm very glad to recommend to my friends.
Tardo pero llego, alegría enorme al ver que el producto era el solicitado, este dia del padre me regale algo precioso y muy util, gracias Chicuu
It was worth the wait, the two watches I ordered felt like a good build and great features, good value for money. Good response from the Chicuu team as well.
Muy buena mercadería la que venden, llego a mi domicilio en perfectas condiciones. Cumplieron con todo lo que ofrecieron. Los relojes son de buena calidad y muy buen aspecto. El servicio de envio fue echo en los tiempos que prometieron.
This is the best online shopping company I have seen. There items are perfect and the same at it on picture. Infact most of my things I shop it here.
Muy buenos productos los recomiendo ampliamente ademas de que te da facilidades y puedes checar en las diferentes monedas de acuerdo a tu pais
I bought two watches and I was surprised by the quality, it's impressive. I am very happy and I totally recommend it. The prices are also very good... im froom argentina :)
Y ask Chicuu, to re send watches by a private courier, and this was so delated, that, at a moment, they tell me that they have not any more that watches in stock. So they proceed to return me te value of one watch (I have buyed two watches)
Really y don`t want te money back. I want to buy a received my watches. (Today Chicuu y making offers of the same watches by Facebook?) How I cannot have my ones? Very truly yours.
Very good prices. I bought 3 watches and they are exactly or better than in presentation.
I am from Romania and free shipping took a little bit longer than expected (expected 2-3 weeks, actual 6 weeks), but this is another topic :)
This web site is very authentic and the products are genuine. I bought a watch and the watch is so real and worthy. Most important, that they shipped very quickly. So, I strongly recommend CHICUU.
I am very satisfied with this choice is in an excellent product. Product as described, arrived in time described in excellent condition and a really good packaging. Good quality and functionality and really good design.
Thank you
Product as described, arrived in time described in excellent condition and a really good packaging. Good quality and functionality and really dood design.
Wholesale Newest Fashion Center for quality and affordable beautiful dresses, tops, shoes, watches, and accessories for every occasion from Chicuu.com.