CheckIntoCash

This place has the rudest people I have ever encountered. The store we went to is in Greeneville, TN I wouldn't even give it a 1-star rating. They deserve a negative zero. I called these people 2 days earlier to see if my daughter could cash her tax return check and I told them the amount of her check. I was told to come in that Monday morning the check shouldn't even be a problem to cash. I even told them her age and that she will be 18 in a few days. Once again I was told it was no problem as long as she had a valid ID. So, we show up Monday morning and we were told to come back an hour later. So, we come back an hour later and was greeted by the same clerk that saw us an hour earlier with, "Oh, gawd!" Then this snarky moron calls someone who tells her to go ahead and cash the check it is no problem. Then some hateful woman comes out from a back door. Clerks are fussing over the amount of the check and that my daughter is young. 18 in a few days. What the hell does that matter? My daughter busts her $#*! off and works an honest job and not working for merchants of scam! They declined her check AFTER finding out it was a legit check! The amount of money that would have been taken out of her check was BS and on top of that an extra 5%. What a ripoff! Thank you, Cash Into Check for treating my daughter like a thief. When in fact, it's your company and your nasty clerks. I took my daughter to a bank and had her open an account where she was treated like a productive member of society and treated with respect and not only that they didn't steal from her in surcharges and made up fees! They gave her $150 extra for opening an account!

I've been a customer of theirs since 2014. I've had over 30 short-term loans with this company, and not one single complaint.

They will 100% work with you if you're going to need a little extra time to repay your balance. Their customer service is U.S. based, which gives me tremendous peace of mind when discussing potentially sensitive financial information. I'm much happier talking to Yes, their interest rates are higher than a bank, but think about it: they're taking a TREMENDOUS risk loaning non-traditional borrowers money. A small group of borrowers never intend to repay their loans, which makes the rest of us have to pay more, so short-term lenders like this can stay operational. It sucks, but that's the way it is. Also, no one is forcing you to take a loan with them - their interest rate along with total payoff amount is disclosed 5-6 times in big freaking bold text in the paperwork that you complete before getting any money. Don't cry about their rates, they have to make money just like any other business. Banks charge you too, they just do it in sneakier ways that end up costing you a butt-load of cash anyway too.

I'm sure that some people do have legitimate gripes about these guys. This industry is a tough one to be in, and you're dealing with a different sort of client base than traditional banks. Hey, I'm a customer too - and be real, there's usually a reason we can't or don't use real banks... most of us a HORRIBLE with money. Working at this place has to be tough, always hearing sob stories, excuses, reasons for this or that, whatever. That kind of crap makes customer service people grouchy, and sometimes that grouchiness gets taken out on the customer. I'm not saying it's right, but it does happen.

Taking this all into consideration, for the industry this company is in they do a damn good job for me. I've recommended them to friends, and they too have had good experiences. I'm happy that legit places like this exist, and I hope they this particular company stays around for a long time.

Tammy, is the best at what she does. She is
Phenomenal at doing this work all by herself
She is a very nice lady

I went to Check Into Cash to cash a money order that was made out to me. The signs posted on the wall said their fee would be 5% for a cashier's check and was the maximum fee allowed for all other type of checks cashed. After I cashed the money order, the manager, Nikki Barnes, took out 8% instead of 5% and handed me the difference.

I told her this was too much as the sign said 5% was the amount for cashier's checks and was the most for any type of checks cashed. She came over and looked at the sign and said it does not say specifically money orders so they can charge whatever they want to.

I told her this was a bait-and-switch and wanted my money order back and I would give her back the money. She refused to do this. I told her I was going to complain to the corporate office.

As I was leaving and walked outside, another employee came out the door and said they forgot to have me sign the back of the money order and asked me to do this. I refused as they had just ripped me off. Nikki came out and asked me to come back inside. I walked back in and she told me I had to sign the money order. Again I refused.

Nikki Barnes called her manager at Check Into Cash and her manager told her to give me my money order back if I would return the money she had just shorted me. I did this and walked out with my money order. Nikki just reversed the transaction after telling me she could not do this.

I took the money order to Wells Fargo and they cashed it for free with no hassle. I would advise everyone against cashing your checks at Check Into Cash as I am sure they are breaking the law by posting one fee and then charging a higher fee. They are violating the federal law of the Deceptive Trade Practice Act. A rip-off operation for sure!

1721 S 20th Street, Suite 107 Ozark, MO *******) i took my loan out here and have ben there for a few years now ' i loved the people that worked there when i took the loan out' then but now ' i do not like any of them at all' they change my payment date ' when ever they want '' and thats not fare' they are not nice to me '' and i would not have anyone go to that store'' maybe other ones i would '' because i do like the rates' and ' who ever ' is having them do thing's the way they are now doing them is dum'' i just want to pay off my loan and never go back' to that store'' i would if they didnt change thing's and talk to me the way they do'' i just don't feel welcome at that store ''it's like give me the money' and get out now' they act like ' i'm not going to make my payment '' and i have always came and made my payment'' it like all the years i have ben going there '' don't matter '' like i have no credit' with them'' who ever is over seeing that store '' don't know what the hell him,, or them ' or he, or she '' who'' ever' it maybe''' dose not know what they are doing '' but runing one's like me away''my mom and sister payed off there loan and never going back too that store ever'' i just wish it didnt have to be this way at that store '' '' ow ya and' they at one time ' not long ago'' wanted me to tell a lie on when my pay check came '' and thats not cool'' i got mad '' im not going to lie ' like that'' thats all i have to say for now.