• Cheap Caribbean

Cheap Caribbean

Overview

Cheap Caribbean has a rating of 1.9 stars from 215 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cheap Caribbean most frequently mention customer service, travel credit, and multiple times problems. Cheap Caribbean ranks 364th among Vacation sites.

  • Service
    124
  • Value
    115
  • Shipping
    47
  • Returns
    65
  • Quality
    90

This company responds to reviews on average within 25 days

Positive reviews (last 12 months): 48.9%
Positive
23
Neutral
1
Negative
23
48
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The day before I am to leave they email me saying they are referring me to "post travel" customer service.
  • My passenger passed away I presented a death certificate first we will make exception to give u full travel credit.
How would you rate Cheap Caribbean?
Top Positive Review

“Lopesan Punta Cana”

Brian C.
2/12/24

Best price I could find on Cheap Caribbean super fast and easy everything all done in 1 spot. Air Hotel transportation. Love it can't wait to go!

Top Critical Review

“Sounds good when booking but they don't follow through”

Roy L.
2/11/24

They make it sound smooth and easy then do not follow through. We were going with another couple and they got cancelled because of no follow ip by these incompetent folks. They were using credits and were told to check in three days. Went to check and were cancelled. We decided not to go because when we checked ours also had not been updated. Refuse to refund only give you credits even if it is their fault. If it were it for the credits I would never use these incompetent souls again. Very ugly experience and costly

Reviews (215)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (74) travel credit (24)
Thumbnail of user johnb11131
1 review
0 helpful votes
June 9th, 2023

Nota big issue with my reservation.It was trying to find a decent flight with a shorter layover. Once I finally did, the flight went up $150 for each person.Flight prices vary. Other than that, hotel prices stayed. I booked anyway. Its just what it is now!

Service
Value
Thumbnail of user anthonyd2170
1 review
0 helpful votes
July 27th, 2023

I booked jamaica for myself and the wife with no problems. I have booked several times in the past with cheap caribbean and have had very good experiennces.

Thumbnail of user jessicaa88
2 reviews
9 helpful votes
June 20th, 2016

I have to admit I ended up having no problems with this website. I booked airfare + hotel in Mexico and was able to enjoy both. There were moments of anxiety because it was a little difficult to receive a boarding pass. If I had nothing but my CC emails to off of, they wouldn; t have meant much. Thankfully, united airlines also sent me an email, with a confirmation code I could use to get my boarding pass. This was my first time using CC, but I would use it again.

Thumbnail of user joem138
6 reviews
5 helpful votes
June 10th, 2015

I've used this site a few times... a cruise and an all inclusive resort to a different location. Fantastic deals I couldn't find anywhere else. Easy to compare prices and locations all in one spot. I would definitely recommend if you are planning a spring break trip or vacation.

Thumbnail of user nicolea12
7 reviews
3 helpful votes
April 6th, 2015

My friends and I just used this site to book a cruise. Great deals and the customer reviews on all of the resorts were very helpful. Due to those candid and insightful reviews, we felt a cruise was more up our alley. We got a great deal, especially for booking for a holiday weekend.

Thumbnail of user ekaterinak1
10 reviews
28 helpful votes
October 29th, 2011

This place is just amazing for getting a deal on your vacation. I have no found many places that can really compete with their price

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Book your next vacation with CheapCaribbean.com to the Caribbean, Mexico, Bahamas or Central America. Find the best on resorts, all inclusive packages, and cheap vacation packages. Book online or call 1 (800) 881-7409.

Company Representative

Thumbnail of user annieh116
Cheap C.
Typically responds within 25 days

How do I know I can trust these reviews about Cheap Caribbean?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Cheap Caribbean?