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Charter.net Reviews Summary
The company generally receives praise for its product reliability and quality, indicating a solid foundation that meets customer expectations. However, there is a notable concern regarding pricing structures, particularly related to additional service fees for multiple devices, which some customers find burdensome. This sentiment highlights a potential gap in affordability for families seeking to enhance their viewing options without incurring extra costs. Overall, while the company enjoys a favorable reputation for its offerings, addressing pricing transparency and flexibility could significantly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
My problem is that we already pay for service but in order to have a 2nd tv is more money. All I want is extra tv for grandkids to watch cartoons.
Some of us don't have extra to do this.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members