• Charmingcustoms

Charmingcustoms

Overview

Charmingcustoms has a rating of 3 stars from 8 reviews, indicating that most customers are generally dissatisfied with their purchases. Charmingcustoms ranks 98th among Custom Jewelry sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
See all photos
How would you rate Charmingcustoms?
Top Positive Review

“Tennis necklace with a picture of my mom and letter M necklace”

Michele J.
4/27/20

Even tho I was highly upset with this company by taking 8 months to deliver my order. But I'm happy with the quality of the necklaces.

Top Critical Review

“SCAM”

Lakisha S.
2/22/21

If I could give 0 stars I would. I placed an order in Nov. It's now going on 3 months and I still have not received my item, nor any updates. I tried to reach out to this company on numerous occasions with no response. Bad customer service.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user michelej91
1 review
0 helpful votes
April 27th, 2020

Even tho I was highly upset with this company by taking 8 months to deliver my order. But I'm happy with the quality of the necklaces.

Thumbnail of user lakishas14
1 review
2 helpful votes
February 22nd, 2021
Verified purchase

If I could give 0 stars I would. I placed an order in Nov. It's now going on 3 months and I still have not received my item, nor any updates. I tried to reach out to this company on numerous occasions with no response. Bad customer service.

Tip for consumers:
Don't purchase from this company

Service
Thumbnail of user jocelynw71
1 review
0 helpful votes
February 25th, 2022
Verified purchase

Ordered a bra according to their size chart and it doesn't fit and poor quality. They will not honor their own refund policy that states that even if we "don't like it we can contact them to set up a return as long as we cover shipping cost".

Tip for consumers:
Don’t purchase from them

Products used:
Ultimate Lift Stretch Full-Figure Seamless Lace Cut-Out Bra - ROYAL BLACK, XXL

Service
Value
Shipping
Returns
Quality
Thumbnail of user cc604
1 review
2 helpful votes
October 13th, 2020

I placed an order for a necklace on july 1st 2020. After numerous attempts to contact this company via Instagram and company email, no one has responded to my inquiry. Never received my item.My order was about $50 and had to get my bank involved to try to get my money back. Buyers beware. Its said because if this were a legit company, I would of been a repeat buyer. There were multiple pieces of jewelry I had my eye on, ripped off and ignored the wrong customer if they are an legitimate company. Zero star rating. Dont get scammed.

Thumbnail of user keywiim
1 review
0 helpful votes
April 10th, 2020

Took a while to arrive, but they were GORGEOUS once I received them. Everybody loved them & how unique they were! I'll definitely order some more clips!

Thumbnail of user lakiap1
1 review
0 helpful votes
March 30th, 2022

I ordered a bracelet from this company a year ago and NEVER received my bracelet. I've contacted them several times and gotten no response. All of a sudden I get a tracking number last week and the item STILL hasn't been shipped. Please Stay away and save your money

Service
Value
Shipping
Returns
Quality
Thumbnail of user ribkahj
1 review
0 helpful votes
July 13th, 2020

I absolutely love my necklace! Will definitely be shopping with Charming Customs again...

Thumbnail of user sarahw552
1 review
0 helpful votes
February 9th, 2020

I love the necklaces I received, their just beautiful! I would order again. I plan on ordering something for all my sisters

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From the business

Company Representative

Thumbnail of user charmingc
Charming C.

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