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ChangeBuzReviews 44

2.0

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ChangeBuz Reviews Summary

The company ChangeBuz exhibits a highly polarized reputation based on customer feedback. Positive remarks highlight efficient exchanges and satisfactory customer service experiences, with some users appreciating favorable rates and prompt transactions. However, a significant number of reviews express serious concerns regarding the company's reliability, with accusations of scams, unresponsive customer support, and unfulfilled transactions dominating the narrative. Many customers report losing funds without recourse, indicating a troubling trend of distrust. Overall, while a minority of users have had positive interactions, the overwhelming sentiment suggests a critical need for improvement in transparency and customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
16
value
16
shipping
15
returns
16
quality
16

We monitor reviews for authenticity

Greece
1 review
2 helpful votes
Follow Eleftherios T.
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A completely scam exchange service stay away,lost my hard earned money never trust em they are croockers they look like 2 women in the support but who knows who is behind.So after 80 messages they never responded again and obviously the orders never processed and i think the guys from trust pilot are agree 100%.So they are crookers

Date of experience: June 25, 2024
Pennsylvania
2 reviews
3 helpful votes
Follow Maria N.
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Along with Skrill being impossible to use, Changebuz was recommended to convert your funds over to be used for the services you originally intended, but since skrill makes you deposit before verification, no customer support and no way to use your funds, your find yourself stuck in another $#*!ty app. So i just registered for this Changebuz to unite criminal ties and see if they can make a transfer of funds together, I sign up, and to my surprise it tells
Me that my last log in was in January 1 1970. Being that i wasn't even born yet or used this service, tried to do a simple chat with no customer service like It's buddy Skrill, so I'm way out of going any further. Simply a red flag from the start

Date of experience: June 21, 2024
Lussier R. ChangeBuz Rep
7 months ago

Dear Maria,

1970 was default date and you can search it on Internet too, by the next time you login it will show you correct date and time. Also please tell us when we have not respond to your chats. ThankYou.

J, Support Dept.

Germany
1 review
1 helpful vote
Follow Miljan R.
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Scam.
December 5, 2023

Reply immedialy and when they take your money no more answers. Exchange in transfer after 9 days. 260€ of mined currency.

Date of experience: December 5, 2023
France
1 review
1 helpful vote
Follow She's S.
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BIGGEST SCAM EVER
November 10, 2023

My mom have lost 400€. They don't answer anymore my mom. Their pictures looks so fake. So please dont trust them.

Date of experience: November 10, 2023
India
1 review
0 helpful votes
Follow Joli H.
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Have exchanged 3 times and everytime they completed my order on time. Thankyou changebuz you help me allot.

Date of experience: August 23, 2023
India
2 reviews
0 helpful votes
Follow Lovely O.
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I have exchanged Skrill 3000$ and they have completed my order within 2-3 days. Very good service and I am glad that I have found you guys...

Date of experience: July 26, 2023
India
1 review
2 helpful votes
Follow Darshan B.
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Order No. 3433E2AD062FD07AA566
I wanted to exchange Paytm INR to Skrill EUR. I made the payment of INR 6800 ($85) to their Paytm account *******555, on 2nd June 2023. On chatting with Josephine Lenhart from their Support Department, I was informed that the exchange would get processed within 40 mins. It did not get processed. I was told the delay was due to weekend holiday, and it would be processed in 72 hours. That did not happen. I requested for a refund 8 days later. They said the refund would get processed within 48 hours. The refund didn't get processed either. ChangeBuz doesn't respond to my chat anymore. All of the orders listed on their website would show as "Processing" at the bottom of their homepage, meaning none of their orders get completed. They are 100% scammers, they block your IP address after you make the payment and stop responding to you. They do not respond to any of the negative reviews on Trustpilot either. I would advise against using ChangeBuz to exchange currency, because you will not get your money back.

Update: Mila Dean from ChangeBuz mailed me after I posted this review, offering to process my refund, but only if I delete this review. They made it clear they will not refund my money till I delete it. It is evident that ChangeBuz are scammers, and they will not refund your money under any circumstances.

Date of experience: July 17, 2023
Azerbaijan
1 review
4 helpful votes
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Changebuzz
February 11, 2023

They are just scramers. All action in this site is just not real. Scenario is the simple. First they say that create a deposit then gives their account, and you send money to them. They say that max 72 hours is enough to complete the transaction, but as a result nothing will be happen.

Date of experience: February 11, 2023
Hong Kong
1 review
2 helpful votes
Follow 茄 雪.
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ChangeBuz is a cheater. I change sticpay to skrill. About 1980USD. The website receive my money, but they do not give me money till now.
Anyone See this. Should be careful of this Big Cheater.
And i will explore this info. So that less victiom.

Be careful of Be cheated!

Date of experience: October 20, 2022
India
1 review
0 helpful votes
Follow Alex J.
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Changebuz
October 11, 2022

ChangeBuz is one of the most trusted e-currency exchange house and very well known free e-wallet service provider to transfer your funds from anywhere.
https://www.changebuz.com

Date of experience: October 11, 2022
Indonesia
1 review
3 helpful votes
Follow Ari W.
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Dont trus changebuz. They are thief.
I lost 75 usd from tf skrill to netteller.
Be carefull guys. Dont fool like me for trust them.
Fuvk

Date of experience: May 27, 2022
Albania
1 review
4 helpful votes
Follow Eri K.
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SCAMMERS
May 6, 2022

I exchanged 85€ from Skrill to Western Union and nothing until now. Just processing in day 6. I have emailed them many times, even in Live chat and nothing. When you need Skrill account to make the payment they answers in seconds, when you have problems they dissaper.
BE CAREFUL WITH THESE SCAMMERS!

Date of experience: May 6, 2022
North Macedonia
1 review
3 helpful votes
Follow KASAM K.
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Cheats
April 17, 2022

They took 240 euros from me and they do not return it and they do not return the answer.
*******660
15D61B983B00AD852BC9
These are the transaction numbers

+2
Date of experience: April 17, 2022
Egypt
1 review
7 helpful votes
Follow Mohamed A.
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Scam! Scam! Scam!
March 22, 2022

They take my money and never exchange or return the money... avoid and report them everywhere. They do not answer me any more

+2
Date of experience: March 22, 2022
Mauritius
2 reviews
12 helpful votes
Follow Steeve P.
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A Scam Exchange Website
February 8, 2022

Not even worth a star! This website is a complete scam of service, please do not send them any money. If you come into contact with Josephine Lenhart, you're done say byebye to your so hard earned money. Sent them the money via Skrill but never ever received the PayPal equivalent. Unlike anyone one I am fighting back and already filed my complaints with econsumer and internet crime report center and won't let them win so easily

Date of experience: February 8, 2022
MD
1 review
4 helpful votes
Follow G G.
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I got scammed of 100$ on that website, made the transaction on December 28, now it's January 27 and I still did not receive my money, have tried contacting them but it's in vain

Date of experience: January 27, 2022
GB
1 review
0 helpful votes
Follow Pawk h.
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They have excellent customer service and the exchange was quick and easy. I would definitely use them again. The best part about the entire experience is that I got a really good exchange rate. There was a small fee to use the service, but it was worth it, especially because the fees are much lower than the other services I've used in the past.

Date of experience: December 13, 2021
GB
1 review
0 helpful votes
Follow Rihan W.
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Thanks to Changebuz.com
December 11, 2021

Thanks to Changebuz.com, I can make the most of my Payeer account which I never use. I can now convert my payeer to Paypal. This is a very good thing. I am happy this website exists.

Date of experience: December 11, 2021
Thailand
1 review
5 helpful votes
Follow Tanasak T.
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Scammer
July 12, 2021

I lost $80 they got money and never answer me again.
I show proof of conversation changebuz.com pic that I attached the file below.
Pls report them.

Date of experience: July 12, 2021
Morocco
1 review
4 helpful votes
Follow ouail c.
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Hello everyone, before i start using changebuz.com i read some positive reviews and i trusted them. After 1 months of working, i got paid and sent the money from skrill to changebuz and never recieved it, now i cant even access the website. Its a big SCAM. I think all the positive reviews are fake. DON'T USE IT

Date of experience: May 9, 2021

From the business

ChangeBuz is one of the best & most trusted e-currency exchange house owned by ChangeBuz Holdings Inc. through ChangeBuz's online service anyone can find the suitable e-currency exchanger to exchange their e-currency from one e-wallet to another without losing most of their money in fee & charges. Every day more and more people search to exchange their funds from one e-wallet to another online & offline both. Unfortunately, lots of fraudulent sites bring those attempts to nothing, but those who manage to discover ChangeBuz will never have to worry about anything -- As per the research, the currency commonly used online is electronic money or e-wallet currency. The overwhelming majority of users got used to work with – WebMoney (WMZ), Perfect Money (PM), Payza (AlertPay), Skrill (MoneyBooker), Neteller, BitCoin, LiteCoin, Payeer, Paytm, EntroPay, SolidTrust Pay, OkPay, & PayPal. These payment currencies equal to a dollar in real life. The advantage of this currency...