The company enjoys a generally positive reputation, with many customers praising the quality and reliability of their products, particularly generators and pressure washers. Users frequently highlight ease of use, effective performance, and helpful features such as dual fuel options. However, concerns arise regarding customer service, specifically related to warranty issues and perceived lack of support for defective products. While many customers express satisfaction with their purchases, there are notable frustrations over inadequate resolution of problems, suggesting a need for improved customer service strategies to enhance overall customer experience and loyalty.
This summary is generated by AI, based on text from customer reviews
This is my first Champion Product (9000W generator). I was impressed with the price per Watt at Costco. Unpacked and assembled today and found to be well packaged, quality components, and thorough instructions. In no time I had it ready and anticipating a couple of attempts before getting an initial start I was pleasantly surprised when a slight pull on the cord got the unit started. It ran up great and performed as expected,
I have a champion 4500 watt generator 5 years old needed a recall for it it's probably got over a hundred thousand hours on it and customer service was impeccable
I live in Valley Grande and during hurricane zeta I lost power for three days and this generator worked great and it started first try ran my refrigerator and tv coffee pot and light and I now have it on my travel trailer and it is awesome
Very impressed with your product. Works great, love loading trees with it! Even my autistic son can use it with guidance, thank you for a great product!
Champion 2000 watt generator is absolutely the best generator I've ever owned! Bought one and went back and bought another one!
Une fendeuse à bois de 27 tonnes qui fend des buches d'érable de 18 po de diamètre avec des noeuds j'avais jamais été capable avant. Maintenant je la recommande à tout ceux qui aime le travail bien fait.
J'ai acheté aussi deux génératrices Champion , une de 3000 kw et une de 3500 kw .Je suis très satisfait de mes achats et je les ai recommandé à plusieurs personnes qui ont achetés des produits Champion .Et je suis très satisfait de ma fendeuse à bois 27 tonnes que plusieurs ont vu et quelque uns vont s'en acheter . Merci Champion .
Model ******* ran 2 freezers full of tuna and 2 fridgs and TV to watch the Dodgers win... Thanks it ran perfect for 2 days and nites...
Fishmugger
SoCal
I just purchased a champion 2500 w inverter generator and am impressed how compact it is. Comes with every thing to get started, except fuel. Very easy to operate and it is really quiet, It also is relatively lightweight. I would recommend for tailgating or any outing that does not require heavy duty electrical loads.
Thank you gor making affortable. And when my power was off it help me tgru all this stress and i was able to male my family as confortable as possible so again thank you. I recomend it to all my friends and family.
This 27Ton Power House is the Best log splitter I've brought yet! Out splits the other brans by far... worth every cent! Got it home and put right to work! John S. Don't wait get yours today at HOME DEPOT!
The 1 star is not for the log Splitter, it is for the company. I purchased a 34 ton log splitter from Home Depot last week. I towed it home, went to fill it with gas and noticed the gas cap had come off during transit. I have been trying to talk with a Champion Representative to order a replacement gas cap since last week. I have waited on hold for over an hour numerous times and sent emails that, so far, have not been replied to. All literature in the manual and on the website states to call the number provided if you need immediate assistance and yet no one will answer the phone. I would love to rate the product that I purchased, but so far have been unable to use it. Plus, Home Depot said I can not return it because it is missing a gas cap. What's a customer to do?
I love my champion generator easy to operate works effortlessly I highly recomend this product I told my friends all about it
If you are purchasing to run your camper BEWARE. We purchased the Champion 7500W Portable generator with a 50 amp plug in for our camper. The 50 amp plug in is only rated at 30 amp.
Easy assembly runs quiet started right up better then my honda and much quieter a very good investment
I am very happy with the log splitter, easy to start, use and does not 'bog down" when you do big logs
Got mine at RURAL KING, Greenville OHIO. Easy to put together, 70 year old, wanted electric start but no battery.
Great product well built we enjoy it we are from Louisiana an just got hit by 2 major hurricanes an got lots of trees down an damage this. Wood splitter is gonna make make it easy for trees down thanks guys
Brought home from store added oil, fuel and attached battery, started les than two seconds. It works as described with plenty of power but as many reviews I've read no fuel gauge is very inconvenient. The reason for only 4 stars is that it is very loud compared to my other generator it is replacing. Would be nice to be able to add muffler.
We bought this Champion generator, because we moved to Galveston Tx. 2 years ago. After going thru one hurricane season, we decided to invest in this generator. We are happy to say that it brings a great peace of mind, knowing that in bad weather, or just windy weather, we dont go thru the time without power. We need power for medical reasons. Thank you Champion for making such a reliable product. Charmine Parker
The bumped up the price of their generators $170 after Hurricane Delta. Shame on them! Kicking people while they are down!
Answer: J'aimerais avoir un t-shirt, grandeur large Merci
Answer: Not sure about the warranty and service people. It was in Ottawa the purchase of Champion Generator
Answer: MICHEL VERRET 59 AVE DES RAPIDES QUEBEC QC G1C0P9 GRANDEUR 2XLARGE
Answer: Very reliable generator. First time using it it ran like a charm, no problems at all.
Answer: From the smaller generator to the larger ones, I have had good experiences with all of them, no problems
Answer: Compared the capability of this Champion generator to all the other I reviewed and decided this one provided me with all the features I would need.