Cerebrum IQ changed ownership on November 1, 2024. Reviews published before this date may not be indicative of the current business or business owners.
Cerebrum IQ
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Cerebrum IQReviews 203

2.8
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Cerebrum IQ Reviews Summary

Cerebrum IQ has a rating of 2.8 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cerebrum IQ most frequently mention credit card, customer service and refund policy.

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Texas
1 review
0 helpful votes
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I was looking to enhance my mental performance, and Cerebrum has delivered. I feel much sharper and quicker in my day-to-day activities now. My concentration levels are through the roof, allowing me to stay locked in for much longer periods.

Date of experience: June 29, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

Italy
1 review
0 helpful votes
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Cerebrum has significantly boosted my mental acuity. It has been instrumental in helping me find my mental groove, keeping my brain sharp and balanced.

Date of experience: June 29, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Cerebrum IQ team

New Jersey
1 review
0 helpful votes
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Ever since I started with Cerebrum
July 8, 2024

Ever since I started with Cerebrum, my focus at work has improved dramatically, allowing me to power through tasks like never before. I've also become much better at managing stress and pressure, feeling more mentally resilient and balanced.

Date of experience: June 28, 2024
Mike A. Cerebrum IQ Rep
over a year old

We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Cerebrum IQ team

Italy
1 review
0 helpful votes
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I've tried other brain training programs
July 8, 2024

I've tried other brain training programs in the past, but none compare to Cerebrum. The variety of exercises and the gradual increase in difficulty make it truly stand out.

Date of experience: June 28, 2024
Mike A. Cerebrum IQ Rep
over a year old

Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Cerebrum IQ team

AE
1 review
0 helpful votes
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The platform is fantastic
July 8, 2024

Cerebrum has rekindled my passion for puzzles and problem-solving. The platform is fantastic, but I feel it could benefit from a bit more variety in the games department.

Date of experience: June 28, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

Michigan
1 review
0 helpful votes
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Since incorporating Cerebrum into my routine, I've noticed significant improvements in my memory and focus. It's like a workout for my brain that I genuinely look forward to!

Date of experience: June 28, 2024
Mike A. Cerebrum IQ Rep
over a year old

We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Cerebrum IQ team

Italy
1 review
0 helpful votes
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The customer support team is top-notch
July 8, 2024

The customer support team is top-notch. They are always responsive and helpful, ensuring that I get the most out of the platform.

Date of experience: June 28, 2024
Mike A. Cerebrum IQ Rep
over a year old

Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Cerebrum IQ team

AE
1 review
0 helpful votes
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Cerebrum IQ has made a huge difference
July 8, 2024

Cerebrum IQ has made a huge difference in how I think, and I can't recommend it enough. It's an amazing app for brain training—super effective and enjoyable!

Date of experience: June 28, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

South Dakota
1 review
2 helpful votes
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Scam, Move On
July 7, 2024

Paid.99 for a one week trial. The "cancellation bot" was impossible to use, as the email cancellation codes were purposefully delayed 10min or more, and by that time the bot wouldn't take the code. Their contact phone number immediately goes to "user busy". Complained via email after being charged $19.99 (on the 7th day, not after, trial was purposefully not a full week) explained the situation, and that I'm not paying for it. Got referred to policy and told "…appreciate your understanding ". Said I did not understand, explained cancellation issues again, requested refund. Received "sorry, we do make exceptions, but reviewed your case and cannot offer exception". So I just disputed with my CC company. Screw these crooks.

Date of experience: June 27, 2024
Mike A. Cerebrum IQ Rep
over a year old

We want to express our sincere gratitude for taking the time to share your feedback with us. We're genuinely sorry to hear that your experience with CerebrumIQ didn't meet your expectations. Please accept our heartfelt apologies for any inconvenience or disappointment this may have caused. Your feedback holds immense value for us, as it guides us in identifying areas where we can enhance our services to better cater to our customer's needs. Be assured that we are fully committed to addressing your concerns and making improvements where necessary. To delve deeper into this matter and work towards finding a resolution, we encourage you to visit our help center at help.cerebrumiq.com. There, you'll find a range of resources and assistance specifically designed to address any issues you may have encountered. Thank you for bringing this matter to our attention. We sincerely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Cerebrum IQ team

Pennsylvania
1 review
0 helpful votes
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Thanks to Cerebrum IQ, my memory and focus have seen a significant improvement. The app has truly changed the game for my brain training routine, making it a fun and effective part of my day. The games are awesome, and my logical reasoning has improved a lot.

Date of experience: June 26, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your kind feedback has genuinely uplifted our spirits and brought a smile to our faces. We deeply value users like you whose support fuels our passion for what we do. It's wonderful to hear that our program has resonated with you so positively. 🌞 If there's anything more you'd like to discuss or share with us, please don't hesitate to reach out. We're here and eager to assist you in any way we can. With gratitude, The Cerebrum IQ team

France
1 review
0 helpful votes
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The app offers a great experience
June 26, 2024

The app offers a great experience for brain training, making it both fun and effective. If you're looking for a way to boost your cognitive abilities, you should definitely give Cerebrum IQ a try!

Date of experience: June 26, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Cerebrum IQ team

France
1 review
0 helpful votes
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Cerebrum IQ is fantastic
June 26, 2024

Cerebrum IQ is fantastic for those who want to improve their logical reasoning skills. Since I started using it, my cognitive skills have advanced tremendously.

Date of experience: June 26, 2024
Mike A. Cerebrum IQ Rep
over a year old

We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Cerebrum IQ team

GB
1 review
0 helpful votes
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I've come to love the app
June 26, 2024

I've come to love the app for its fun and beneficial approach to brain exercises. It has significantly improved my cognitive abilities, and the difference is noticeable.

Date of experience: June 26, 2024
Mike A. Cerebrum IQ Rep
over a year old

We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Cerebrum IQ team

New York
1 review
0 helpful votes
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I highly recommend it to anyone
June 26, 2024

I highly recommend it to anyone looking to enhance their cognitive abilities. Cerebrum IQ makes brain training not only enjoyable but also incredibly effective.

Date of experience: June 26, 2024
Mike A. Cerebrum IQ Rep
over a year old

Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Cerebrum IQ team

France
1 review
0 helpful votes
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They offers a perfect blend of fun and functionality. The games are not only entertaining but also highly effective in boosting my mental agility and focus.

Date of experience: June 25, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your thoughtful feedback has truly lifted our spirits and reaffirmed our commitment to serving our users with excellence. Your support means everything to us, and we're honored to have made a positive impact on your experience. 🌞 If you ever have more to share or need further assistance, please don't hesitate to get in touch. We're here for you every step of the way. With gratitude, The Cerebrum IQ team

New York
1 review
0 helpful votes
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The personalized training programs on Cerebrum IQ are fantastic. They cater to my specific needs and adapt as I progress, ensuring continuous improvement and growth.

Date of experience: June 25, 2024
Mike A. Cerebrum IQ Rep
over a year old

We're absolutely delighted to receive your kind words and to know that our program has resonated with you so positively. Your feedback fuels our passion for what we do, and we're immensely grateful for your support. 🌞 If there's anything more you'd like to discuss or explore with us, please reach out anytime. Your satisfaction is our top priority. With gratitude, The Cerebrum IQ team

Texas
1 review
0 helpful votes
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Cerebrum IQ's training has helped me
June 23, 2024

I've always had trouble with multitasking, but Cerebrum IQ's training has helped me improve significantly. The multitasking exercises are challenging but effective. I'm much better at juggling multiple tasks now.

Date of experience: June 23, 2024
Mike A. Cerebrum IQ Rep
over a year old

Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Cerebrum IQ team

Spain
1 review
4 helpful votes
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I subscribed to their service Ultra Pack 4-in-1 Bundle with a discount and when I tried to cancel immediately without using it, they refused a refund. The cancellation process was also complex, in my opinion using a deliberate poor UX to ensure it is not easy to unsubscribe. Such practices are illegal in my country, requiring refunds within 24h if unused. This may be legal in the US, but it's unethical. I've lost trust and won't use their services again.

Date of experience: June 22, 2024
Mike A. Cerebrum IQ Rep
over a year old

We're genuinely appreciative of your feedback. It's disheartening to learn that your experience with CerebrumIQ didn't align with your expectations. Please accept our sincere apologies for any disappointment or inconvenience this may have caused you. Your insights are incredibly valuable to us, as they shed light on areas where we can enhance our services to better meet our customers' needs. Rest assured, we are fully committed to addressing your concerns. To explore this matter further and work towards a resolution, we invite you to visit our help center at help.cerebrumiq.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this issue to our attention, and we're hopeful for the opportunity to regain your trust and support as you continue your journey with CerebrumIQ. Warm regards, The Cerebrum IQ team

GB
1 review
0 helpful votes
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As a social worker, I deal with complex cases that require empathy and quick thinking. Cerebrum IQ has helped me improve my reaction times and problem-solving abilities, making me more effective in my work.

Date of experience: June 20, 2024
Mike A. Cerebrum IQ Rep
over a year old

Hearing about your positive experience with our program fills us with joy and gratitude. Your feedback serves as a reminder of why we're so passionate about what we do. 🌞 If there's anything else on your mind or any further assistance you require, please feel free to reach out. We're always here to help in any way we can. With gratitude, The Cerebrum IQ team

California
2 reviews
5 helpful votes
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SCAM
June 20, 2024

I took the IQ test and was offered a trial for $.99 to see the results. I bought it because clearly, my IQ is not 113 as the test results showed; it must be much lower to fall for the scam they are running. Afterward, I was presented with a series of offers to bypass the trial and sign up for different services. I am certain I clicked no/skip, yet I was charged over $48, which I did not authorize. Interestingly, my Apple device usually asks me to confirm purchases, but it did not prompt me this time. I am sure I did not authorize any additional purchases, and I am puzzled as to how they are getting away with this. If they are a legitimate site, it is questionable why they allow such practices and have a no-refund policy, which further indicates their shady operations

Date of experience: June 20, 2024
Mike A. Cerebrum IQ Rep
over a year old

Your feedback means the world to us. We're truly sorry to learn that your experience with CerebrumIQ fell short of your expectations. Please accept our sincerest apologies for any inconvenience or disappointment this may have caused. Your input is incredibly valuable as it guides us in pinpointing areas for improvement and ensuring we meet our customer's needs effectively. Rest assured, we are fully dedicated to addressing your concerns. For further discussion and to work together toward a resolution, we invite you to explore our help center at help.cerebrumiq.com. There, you'll discover a wealth of resources and assistance tailored to address any challenges you may have encountered. Thank you for bringing this matter to our attention. We genuinely hope for the opportunity to regain your trust and support as we continue on this journey together. Warm regards, The Cerebrum IQ team

From the business

Cerebrum is an IQ assessment and brain training product designed to evaluate customers' reaction times, memory, logical reasoning, concentration, and processing speed. We also offer a variety of brain training games and challenges aimed at helping individuals improve their IQ scores.