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CellPhoneCases
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CellPhoneCases

cellphonecases.com
Georgia
1 review
2 helpful votes
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RUN THE OTHER WAY.
August 15, 2018

This company is just like everyone says it is. I saw that they had a protector screen for my stylo 4 at a decent price, so I said that I'd give them a chance. The tempered glass protector arrived cracked. I sent a email to the service address the same day. They state that they will contact you within 24 hours... NOT! Don't waste your hard earned money on a degenerate company like this one. Don't be hard headed like me. I order you NOT to buy from this scam of a company.

Date of experience: August 15, 2018
Illinois
1 review
3 helpful votes
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I canceled my order within 10 minutes of placing it. They do not respond to emails (the only way to contact them) and then when finally got reply 3 days later, it was - sorry for the inconvenience we already shipped it.
Tracking number provided shown no record for this shipment and 8 days later no package from them.
Had to deal with my credit card to get my money back.
Do not use this vendor!

Date of experience: May 27, 2020
Arizona
3 reviews
2 helpful votes
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This case was well worth for my iphone 7. But along with the case, I do recommend the screen protector as this does not include one. But reviewing just the case - it is superb, sturdy i have dropped the phone on concrete floor, granite and other hard surface, NO damage whatsoever. I is NOT a bulky case but yet it has a nice protection. Well worth the money.

Date of experience: April 15, 2021
GB
1 review
2 helpful votes
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The phone case was not as described in the advert, I emailed to return it as a poor quality item and just received a generic response. I will cost me more to return it that the case itself. They even charge a restocking fee of 20% which is a joke. The item is absolute rubbish. Do not buy anything from this company.

Date of experience: March 22, 2018
Arkansas
1 review
2 helpful votes
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Not as advertised
December 8, 2016

I ordered three charge/sync cables for iPhone with 30 pin connector. Ad copy, and order confirmation said they were 3 ft (the universal abbreviation for three feet) cables. They are all about 18 inches long. They work, and the shipping was very quick. Price was low, but I really wanted the three foot length. I can buy 18 inch cables all over.

Date of experience: December 8, 2016
California
1 review
0 helpful votes
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The case fits very well & is attractive & durable. If I could refine the design slightly I would add some medium/light texture to the sides where you hold it and add some kind of indentation/bump to the volume/power buttons. They are very difficult to find and you can't tell what end of the phone is up or down in your pocket.

Date of experience: April 17, 2021
New York
4 reviews
1 helpful vote
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Solid, sleek, and durable case that will tect your phone well. But If you're hoping your Apple logo will show though the translucent back, don't. You have to put it under bright light to see it at all. Also, the back surface attracts and shows smudges really bad.

Date of experience: May 16, 2021
North Carolina
1 review
2 helpful votes
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Still no case...
March 17, 2018

I ordered a case almost a month ago, paid extra for the two day shipping, still no case. I emailed them, they told me they would send another case and another tracking number within 24 hours, that was a week ago... Now they won't reply to my emails...

Date of experience: March 17, 2018
Bangladesh
3 reviews
0 helpful votes
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This is a great case. It goes on and off easily. I work in the field and this case has saved my phone multiple times. The plastic is starting to show signs of wear and tear but given the heck i've put it through; i'm impressed with it.

Date of experience: June 9, 2021
Minnesota
1 review
0 helpful votes
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I'm a fan! It feels durable to protect my phone without being bulky. The buttons for the volume and power are easy to press, while they tend to be stiff and hard to press on other cases like Otterbox. Great case at a great price.

Date of experience: March 21, 2021
GB
1 review
0 helpful votes
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At first I was incredibly concerned as my order never are and I thought I had been scammed. BUT 3 weeks later it arrived and it's brilliant apart from my screen protector broke when I was trying to put it on. I will order another so no big deal but the case itself feel like ultimate protection.

Date of experience: July 5, 2019
Colombia
1 review
0 helpful votes
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Love it
April 20, 2021

Durable and a cute cover, I live it. I've dropped my phone a few times and my phone is in perfect condition. I would say though, buy the glass protector along with it to protect the face. Other than that it's amazing.

Date of experience: April 20, 2021
North Carolina
1 review
3 helpful votes
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Cellphonecases.com sent me a case for a Sony Xperia Z when I had ordered one for a Z1.
They have not responded to my e-mail requests for rectifying this matter.
So make sure you get a phone number if you put in an order

Date of experience: June 25, 2015
Canada
1 review
0 helpful votes
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Don't buy anything from this company. Not only will you wait for months you will also not get your money back or get a reply on anything. Just walk outside
on the street ask a stranger to kick in the balls, and give them your money. That's more helpful then this company. So zero is your rating you clowns

Date of experience: February 23, 2022
Canada
1 review
1 helpful vote
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Hi Guys

I am writing that because that page is really scam and they steal your money - please do not deal with them they will take you money - and when you complain they will reply we will do refund and nothing happen.

They steal 25$ from me and they deliver nothing and make me have bad time for three month.

My case no. Is ******* - i am writing that because whoever saying they are good seems to me they working there.

Take care and keep your money safe.

Date of experience: July 12, 2017
Bangladesh
6 reviews
5 helpful votes
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Translucent?
May 16, 2021

The only reason I gave it 4 stars instead of 5 was looking at it online, it looked like the back was a bit more translucent, which I thought would show the Apple logo better on my phone. It doesn't. Can't see the logo at all... It fits and works well tho'

Date of experience: May 15, 2021
Connecticut
3 reviews
1 helpful vote
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Garbage company, AVOID!
December 11, 2017

I received a shipment of non-working junk almost too late to stop PayPal from paying them. Resolving the dispute through PayPal worked, but wasn't worth the time and return postage. Seller sent only one generic email the entire dispute and didn't return calls.

Date of experience: December 11, 2017
New York
1 review
0 helpful votes
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This is one cool case for my phone. The translucent back gives the phone a really unique look. The case is sturdy and while I haven't dropped it yet, I feel confident the case will tect my phone in the event that occurs. Best of all though is their excellent customer service. By my own error I lost a couple of the color overlays for the devices buttons and their great customer service department was quick to send me a replacement at no charge. Thanks guys.

Date of experience: June 19, 2021
Canada
1 review
2 helpful votes
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I ordered an inexpensive FitBit Flex strap. It took nearly a month to arrive! Finally got it today. The knock-off fake strap (which I didn't realize was going to be fake) is a harder plastic than the nicer FitBit brand plastic. This knock-off is much harder and rigid. Also rather oily/greasy, which is strange. I could have bought a real fitbit branded strap for only a couple dollars more locally, so I assumed this one would be real. This one will likely end up in the trash and I will go shell out a little bit more and buy a real strap. Too bad. Will never order from these guys again.

Date of experience: May 25, 2016
California
1 review
2 helpful votes
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BS website!
September 12, 2017

Customer service sucks! Slow shipping! It says on their website shipping within 24 hours but took 4 days to ship mine. When I emailed them to cancel they sent me the tracking number at 9pm. So they got barcode at 9pm to avoid my cancellation but actually the item was probably at the warehouse still.

Date of experience: September 12, 2017

Overview

CellPhoneCases has a rating of 2.6 stars from 634 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CellPhoneCases most frequently mention customer service, screen protector and credit card. CellPhoneCases ranks 204th among Mobile Accessories sites.

service
221
value
211
shipping
214
returns
212
quality
210
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