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Cell2Get

Overview

Cell2Get has a rating of 3.3 stars from 1,229 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cell2Get most frequently mention customer service, new phone and free shipping. Cell2Get ranks 242nd among Mobile Phones sites.

service
174
value
165
shipping
172
returns
142
quality
161
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3,106 reviews
+8
How would you rate Cell2Get?
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California
80 reviews
360 helpful votes
Follow Todd L.
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If you are thinking about buying from this site you should also read the negative reviews on
http://www.sitejabber.com/reviews/www.cellification.com
Very suspicious having all of these negative reviews on websites that look exactly the same... go call and see if the same guy answers... and definitely make sure someone picks up the phone before you place an online order.

Date of experience: April 11, 2010
New York
1 review
2 helpful votes
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You'll get a phone from them, but it's going to take forever and may or may not actually be "brand new." Mine came in a black opened box, and arrived after 7 days when I paid for overnight shipping. They promised to refund my shipping but never did. After I left a bad review I received a phone call threatening to sue. Be careful...

Date of experience: August 4, 2014
New York
1 review
0 helpful votes
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Fantastic
August 5, 2019

The best store for phones ive ever come across so far! For such a long time its been hard these days to find a unique store for cellphone purchases on the internet that are willing to give out good quality phones for a great price and an amazing service, and finally i found it!

Date of experience: August 5, 2019
New Jersey
1 review
0 helpful votes
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Knowlegable Staff
June 21, 2017

I feel bad but I called plenty of times before the actual purchase of my phone. I was given some money as a graduation gift and decided to buy a cell phone. I must've called at least once a day for a week to ask questions about the LG curve. I was met with understanding and they gave me all the information I asked of and then some. I received the phone within 9 days even though the shipping said two weeks. I am happy with their service.

Date of experience: June 21, 2017
New York
1 review
1 helpful vote
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I have been pleased with my first transaction with this company so far. Melvin assisted with the purchase of an apple iphone 5 and when I called to follow up he was very polite and helpful. The shipping was prompt and they turned around my order pretty fast. The second time I called they had the tracking number available. I would recommend melvin and cell2get for future purchases.

Date of experience: November 13, 2014
New York
1 review
0 helpful votes
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Price is competitive
October 17, 2015

Really good experience here! They have a large selection of cell phones and it's amazing how knowledgeable and patient the employees are! They are SO amazingly helpful. I was trying to decide between several different cell phones and they told me what their similarities and differences were. They even showed me some of the functions and repeated how to find them on the cellphone I wound up picking. Highly recommended.

Date of experience: October 17, 2015
New York
1 review
0 helpful votes
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Wow! Really great customer service! I got amazing experience in here. They have a large selection of cell phones and it's amazing how knowledgeable and patient the employees are! They are SO amazingly helpful. I was trying to decide between several different cell phones and they told me what their similarities and differences were. I highly recommended the Cell2Get to all!

Date of experience: January 29, 2016
New York
1 review
0 helpful votes
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Owner is extremely helpful! Unusual kindness for NY,. The inforrmation provide was not exactly what I heard in another store, regarding time for shipping new iphone if ordered with them. At the end, I still recommend as we can double check such info phone arrived in 2 days and works great

Date of experience: October 16, 2016
Florida
4 reviews
23 helpful votes
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Got a very positive experience shopping here. The phone arrived almost on time (but I wouldn't mind waiting even longer - just want it to be safe and undamaged) and was well packed. Working without any drawbacks. Have already recommended to my family.

Date of experience: May 1, 2020
New Jersey
1 review
0 helpful votes
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What can I say? These guys are simply the best. Amazing selection, competitive prices and outstanding customer service. I've probably ordered upwards of $2k in equipment from them and it's all turned out well.And the one time I did have an issue with the delivery of my order, they were all over it and had a replacement package sent out immediately overnight to me in LA. Whenever I'm looking for cell phone for myself or for work, I always start here. And with free shipping that arrives in LA within three days, it can't be beat.

Date of experience: July 7, 2015
New York
1 review
1 helpful vote
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I had been an infrequent shopper of cell2get for years now and never had a bad experience. I must admit, I did always do my research on the products before ordering and I typically knew what I was shopping for, but the prices were good, and aways arrived in a reasonable time (using the free shipping).

Date of experience: April 25, 2017
New Jersey
1 review
0 helpful votes
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I've visited the cell2get site numerous times but was reluctant to order from Canada. However, the range of products is vast and the prices are compelling (especially during sales). I've checked with friends who have ordered across the border and they've been satisfied with the speed and results. I like how the overall costs are shown (shipping + customs). There shouldn't be any surprises. The drawback? Returns would be a hassle. Since we checked carefully before buying, we're not expecting to send anything back

Date of experience: October 20, 2017
New York
1 review
0 helpful votes
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Great experience. Suburb staff. Very friendly. The most robust, professional phone store that I have bought online from, in the United States. They have a massive category of phones which is pretty complex when you open their site, and had such a positive attitude when I emailed them regardinga few questions about an item that was listed. We also had fun when the phone arrived before the ETA so that's always great. And inside the package phone came in original packaging and all the new and original accessories with it. Stop by their website or you will miss out! Cell2get has great deals now too!

Date of experience: November 2, 2021
New York
1 review
0 helpful votes
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I was a bit apprehensive about ordering from this company at first as I hadn't heard of them, but I'm very glad I did! I ordered an iPhone 5 which was much cheaper than I could find it anywhere else (unlocked as well!) and which arrived quickly. Unlike many of these websites, cell2get has a number you can call to speak to them directly in case you have any problems. I found their service to be prompt, cheap and courteous. Exceeded my expectations.

Date of experience: August 30, 2014
Texas
1 review
3 helpful votes
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Placed an order on a Thursday morning with $30 for 2-day shipping, didn't ship until following Monday. Didn't email shipping notification and no tracking information. Wednesday and still no phone. Called the so-called customer service number twice and got VM's. Lousy service! Avoid these guys - shady.

Update - Phone was late so they refunded $15 to credit card, very apologetic and got me the tracking information finally. Very difficult to get order status unless you call.

Second Update 11 days later - Well, credit card has yet to be refunded as promised, but credit card was hacked with $622 in fraudulent charges to "XMOBILE" Telephone services and had to cancel card. No response from Cell2Get - this has been a strange purchase from day 1.

Date of experience: June 7, 2017
Florida
6 reviews
11 helpful votes
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Cell2get had the lowest price anywhere on the product I wanted. When the item turned out to be doa-defective and needed to be returned, Cell2get customer service made the process easy. What more can you ask of a store? Low prices, excellent customer service excellent, products as advertised. Have dealt with Wilson on 3 different orders recently and he is a great asset to your organization. U haven't sent me my latest invoice number yet, this one is 2 orders ago. - perfect!

Date of experience: February 12, 2014
Minnesota
1 review
0 helpful votes
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Terrible
September 21, 2017

I might be the outlier, but absolute terrible company. Ordered a cell phone and had to harass them about when it shipped. They stated that the phone shipped but did not actually indicate it online until 19 DAYS after they took my payment out of my account. TERRIBLE. Their prices are about the only thing going for them, because it definitely is NOT their service. Will not order from again.

Date of experience: September 21, 2017
New York
1 review
0 helpful votes
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I needed to buy a smartphone because mine got stolen and the service provider store was so completely unhelpful (almost rude). I went to cell2get's website and Adam was extremely helpful and patient, helped me figure it out, and how I should get my phone as soon as possible. He didn't rush me and wasn't condescending or robotic. I consistently leave phone stores exhausted, distraught and crying, but i had a great experience at this one retailer and will definitely return for any phone assistance i need. Thank you!

Date of experience: February 3, 2022
New York
1 review
0 helpful votes
Follow Adam V.
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Not only did Cell2Get offer an absolutely excellent blackberry classic at the best price around, but the email communication, packaging, and extremely fast shipping were exemplary. I will gladly shop with Cell2Get again.The blackberry classic was $30 less on Cell2Get t. I placed my order in the evening and it was shipped early next day and made it from the East Coast to California in 3 days. A month later the cell phonehas been used frequently and is working great.

Date of experience: December 22, 2016
District of Columbia
2 reviews
11 helpful votes
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This is a great experience."Great company you can buy from them with confidence. I ordered lumia 1520 and the phone arrive in less then a week Fedex tracking # was emailed and phone shipped in 1 day, Really good customer service.

Date of experience: October 2, 2014