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CDKeys

Overview

CDKeys has a rating of 4.3 stars from 606 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CDKeys most frequently mention good price, game pass and fast delivery. CDKeys ranks 11th among Tickets sites.

This company responds to reviews on average within 7 days
How would you rate CDKeys?
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Canada
1 review
3 helpful votes
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I paid and they sent me a code that had already been used. Opened a case and they asked for specific pieces of evidence. Provided them and then didn't hear a peep. Escalated it to PayPal and PayPal denied it, clearly without proof as the code did not work. So you won't be protected if/when it goes south

Date of experience: June 25, 2022
Ohio
2 reviews
9 helpful votes
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Hi everyone, I will say I used to have faith in CDKeys however my last transaction which was paid resulted in me receiving no key from them. I reached out to customer service which is now handled by another firm.
I received no response from anyone. However I did get an email asking about how my service experience was.
Won't purchase from them again. Save your money and time and shop elsewhere.

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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Do not recommend doing business
December 10, 2021

Purchased online code was told it was for game system after purchase was told only for pc refused to give a refund contacted PayPal they refused refund because the company lied tried to login on my account to be told i was banned by cdkeys from accessing any of my account information this company is a scam would not recommend anybody do business unless you want to lose money

Date of experience: December 10, 2021
Colorado
1 review
0 helpful votes
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Will not give refund
June 16, 2022

I tried using a PlayStation Plus code from them and Sony even said it is not valid. I am trying to get my money back good thing I use PayPal and I started a dispute. They have been trying to give me a runaround for a week now. Never buying anything here again.

Date of experience: June 16, 2022
California
1 review
5 helpful votes
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Would give zero if I could
January 29, 2023

Purchased a 1 year playstation plus code for my country. They sent me a code for the wrong country I can't use. They stopped replying to emails. The phone number doesn't seem to work or no one answers. These people are scammers. Avoid at all costs.

Date of experience: January 29, 2023
GB
1 review
2 helpful votes
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Fraud website
October 1, 2020

Take my advise and do not purchase anything from CDKeys.com. I paid for a game which I bought from them 2 weeks ago. I tried to contact cdkeys.com support, and still no game code, no money back, no answer on my emails. All positive reviews on Trustpilot are made by hired troll farm/s to cover very bad reputation and reviews... google be for you buy

Date of experience: October 1, 2020
Georgia
1 review
4 helpful votes
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Horrible experience. No delivery on an order and now I have to dispute the charge with my bank. Filed a ticket and they didn't respond despite me following up twice more. Going on 3 days of them ignoring my ticket. Do not, and I repeat, do not deal with this site.

Date of experience: September 23, 2023
Missouri
1 review
1 helpful vote
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I was a little skeptical before I tried it, but I'm so glad I did. I purchased a game for 15$ rather than the 40$ if I bought straight through steam. The code was emailed to me immediately, and it worked with no issues. I have no idea why it has such a low rating on this review site, because it worked great for me! I'll be back for sure!

Date of experience: September 11, 2022
GB
1 review
0 helpful votes
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Very Pleasant Surprise
February 25, 2024

Was convinced this was some sort of scam right up until I typed the code into steam and worked 100%. Game I've wanted for ages literally 80% cheaper than on steam directly. Will definitely be getting more titles.

Date of experience: February 23, 2024
Adam C. CDKeys Rep
over a year old

Thank you Kris! We love to hear about savings! ❤️️

Netherlands
1 review
3 helpful votes
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Worst customer service!
February 11, 2020

Order process was fine. However I made a mistake with the email address I had used. I reached out to get some help with this and in 2 days time only received 1 reply. They requested me to send a picture of my cc, which I immediately did. After a few more reminders I gave up.
Hopeless customer service, definitely don't recommend for anyone to do business here.

Date of experience: February 11, 2020
GB
1 review
1 helpful vote
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After buying a several keys from them successfully I thought this was a great company but then I paid for one that didn't work. Long story short they kept the money didn't reply to emails and cut me of live chat. Total scam company.

Date of experience: September 7, 2020
GB
1 review
4 helpful votes
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Poor service
March 30, 2020

100% poor customer service.

I purchased a Xbox live gold 12 month member ship code not realizing until I attempted to redeem that it was for the wrong region (not EU/UK).

In total I have received 2 emails from them, one automated confirming they will respond to me in due course and then a second generic email a day later.

In total I have sent 4-5 emails requesting a full refund under the distance regulations act and they just choose t ignore.

Im fortunate that I paid using my credit card so i've decided to go through the credit card dispute route.

Disgusting service by cdkeys and I will never use them again and would not recommended using them so beware.

Date of experience: March 30, 2020
Colorado
1 review
0 helpful votes
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I've saved about 150 USD buying keys from CDKeys.com on a few games that I have been wanting to buy on steam but were always costly or limited sales that only gave up to 10 to 30% off. The only real letdown is their badge system and affiliate program and linked accounts go hand and hand so actually getting all badges is hard they review all affiliate applications and can just deny you even if you needed it to get the badge. Also, their links to outside accounts like steam, uplay, origin, and youtube are broken and need to be fixed.

Date of experience: June 24, 2021
GB
1 review
4 helpful votes
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I dont even want to give a star, money started coming out of my account unlawfully, i do not know how they managed to get my card details, there has been no email order confirmation either, watch these guys and customer support fails to refund stolen money

Date of experience: June 27, 2023
GB
1 review
4 helpful votes
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Scammers
November 4, 2020

I bought a 12 month PS Plus subscription from them but when I entered the key, it had already been used. I contacted their support and sent screenshots etc. but got nothing except "sorry for the delay". After 4 weeks I got PayPal involved but it's not covered by their Payment Protection scheme, so I've lost £42.

Buy keys from reputable retailers and avoid these scammers!

Date of experience: November 4, 2020
GB
1 review
0 helpful votes
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So good!
November 13, 2024

Amazing prices, such as easy fast & secure process to play the games you adore, definitely will be m

Date of experience: November 3, 2024
Adam C. CDKeys Rep
6 months ago

Thanks Rukhsar! 😁

Adam H.
Illinois
1 review
5 helpful votes
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Always a pleasure with CDKEYS - no scams
June 13, 2024

I've been a member of CDKEYS for years, and have had nothing but positive experiences. They are very easy to use, show exactly what you are getting, and are transparent with safety and protection. Excellent work.

Date of experience: June 3, 2024
India
2 reviews
84 helpful votes
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Terrible experience after purchasing RAGE 2 PC (ASIA) + DLC. Received the wrong key. After using the key on Bethesda.net Launcher an error is received mentioning that the key is invalid. It is clear that they are selling fake/used cdkeys.
Did get in touch with customer service who acknowledged the issue but did not provide any assistance. They mentioned that it would take 10 days to decide whether the case was eligible for a refund. I have not heard from them since. Ticker number that was logged with CDKeys '*******'

Date of experience: August 22, 2020
California
1 review
2 helpful votes
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My personal encounter with them has been nothing short of a digital conundrum. After making a purchase for a digital download, I found myself empty-handed, as if I had sent my money into the abyss. Their customer support, which I expected to be a beacon of help, turned out to be nothing more than a farcical ordeal, keeping me waiting for nearly half a day before they got back to me. It's been over 24 hours now, and I remain in limbo, without the download I paid for or even a response. It's now been several days and I have yet to receive my download or a response after multiple attempts. My advice: Steer clear of this website at all costs!

Date of experience: October 26, 2023
GB
1 review
0 helpful votes
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Bought Lego Star Wars
May 15, 2024

Extremely quick and easy to navigate website, the game was very cheap, an even bigger discount than Steam or GoG! The key came through instantly and I didn't even need an account, guest checkout via Paypal was good enough. Highly recommended service.

Date of experience: May 5, 2024