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    Canada Border Services Agency

Corporate Values

Overview

Canada Border Services Agency has a consumer rating of 1 star from 1 review indicating that most consumers are generally dissatisfied with their purchases. Canada Border Services Agency also ranks 195th among Travel Other sites. The most common issues with Canada Border Services Agency are around shipping times, which tend to take longer than expected by some customers.

How would you rate Canada Border Services Agency?
Top Critical Review

“Incompetent”

Shayne T.
12/8/16

I had a package coming in from overseas. It went through customs but on the day it was out for delivery, the tracking said it had an incomplete address and had to be sent back to sender. After several weeks of contacting the sender to try to fix the situation (costing $13 in additional postage), I got my package and saw the original problem was that the clowns over at customs used a shipping label that had the address cut off!

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Reviews (1)

Rating

Timeframe

Other

shaynet3
8 reviews
4 helpful votes
December 8th, 2016
I had a package coming in from overseas. It went through customs but on the day it was out for delivery, the tracking said it had an incomplete address and had to be sent back to sender.

After several weeks of contacting the sender to try to fix the situation (costing $13 in additional postage), I got my package and saw the original problem was that the clowns over at customs used a shipping label that had the address cut off!

Q&A (0)

Questions? Get answers from the Canada Border Services Agency staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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