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cbazaarReviews 250

2.4

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cbazaar Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality, fit, and stylish designs of their clothing, particularly for special occasions. Positive experiences often highlight timely delivery and effective customer service. However, significant concerns arise regarding promotional offers that do not materialize as advertised, along with reports of poor customer support and difficulties in processing returns or refunds. A notable trend indicates a divide in customer satisfaction, where some express loyalty and satisfaction, while others report frustration over lack of communication and product discrepancies, suggesting a need for improved service consistency.

This summary is generated by AI, based on text from customer reviews

service
40
value
41
shipping
39
quality
38
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Missouri
14 reviews
28 helpful votes
Follow Shannon A.
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Great Experience
April 6, 2017

Seeing some of these reviews had me nervous, but both my Anarkali Suit and my Umbrella Lehenga arrived today. They are expertly stitched and they fit me perfectly. I did not use the standard sizing, but had them stitched to my measurements. They are absolutely divine. I am in love with my Umbrella Lehenga and the Arnarkali Suit is perfect for a light weight party suit. Shipping was as expected. I have learned that when buying internationally, small delays are the norm. I was surprised at how quickly these items were made and shipped, especially since many holidays fell during the making of my order. I was pleased that customs is automatically added on to the purchase price, so I didn't have to include that at a later date. I love the affordable prices of the garments by ordering direct. I was additionally pleased to find that my custom front open request was granted and done in a beautiful way that lends gorgeous accents to the outfits. Front open closures are a must for me during the infant stage. Thank you for my beautiful clothes. This order experience was pure excellence.

Date of experience: April 6, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Shannon,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

New York
1 review
5 helpful votes
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Just unacceptable customer service! I called them many times to let them know that i dont want any store credit instead i want my money back for the iteam that i send. I also emailed them about that but they just did what they had to, they gave me the store credit which I didn't wanted at the first place. As if they dont care about their customer wants and need! If they would I wouldn't change all the three items that i purchased from this website! Never going to suggest this website to anyone, one of the worse experience!

Date of experience: April 3, 2017
Ohio
1 review
2 helpful votes
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Poor service
March 20, 2017

Ordered salwars. Colors on website are far different from original product color. Customization was fair, not great. Return policy is screwed up and against the customer. Their customer service is the poorest - every reply on online chat takes so long because the person is assisting 'other' customers; hello assist one customer at a time and give them your full attention. Customer service calls your phone at 1130 in the night! Awful experience overall

Date of experience: March 20, 2017
Australia
1 review
0 helpful votes
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Great stuffs
March 12, 2017

Customer service s great, shipping was super fast n the product is same as in the picture the quality of the fabric s good overall it's a great online place to shop, they deliver what they promise, keep up the good work guys
Cheers!
Hena Australia

Date of experience: March 11, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Hena,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar

New York
6 reviews
16 helpful votes
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Order very delayed
March 4, 2017

I ordered two sarees on dated 02/05/2017 from this web site for our family function. As per delivery date instructions I suppose to get delivery on 02/18/2017, and my family function is on 02/20/2017. I was so exited I can get this delivery on time and I can wear this beautiful dress. But customer service send me an email on dated 02/17/17, my order delivery date will be delayed due to some problem in production and my tentative delivery date will be between 24th- 26Feb. I was shocked and disappointed I am not able to attend my family function with that dress. So I bought another one from our local market. Worst part delivery came in on dated 02/26/2017 and came with very bad quality product, the product they describe on web site dose not match at all, very very poor quality fabric and material. So please beware from this web site they are biggest liar, dont deliver on time," DO NOT BUY " from this website. Time waste and your money and they give you free stress.

Date of experience: March 4, 2017
Virginia
1 review
2 helpful votes
Follow Kanupriya M.
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This was my first time ordering from cbazaar. I've never ordered my indian clothes online in the past. I cannot believe how cool this is. All the measurements were online. Their clothes fit like a dream. All 4 outfits were beautiful, actually better than what they looked like on the website. The tailors did a great job. Staff was very helpful and readily available via email/ messages. Getting great fitting Indian clothes sitting here in the US is awesome and I will recommend this site to anyone interested in buying pretty Indian wear.

Date of experience: March 4, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Kanupriya,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

California
2 reviews
1 helpful vote
Follow Prem K.
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I am an Indian Canadian and have been shopping at Cbazzar for a couple of years. Their staff is always very polite, courteous and helpful. I will keep shopping at c bazaar always. Their products are great :)

Date of experience: February 28, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Prem,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

India
2 reviews
16 helpful votes
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Return policy sucks
February 23, 2017

I am not happy with the return policy of this site. They provide 5-10% of discount on most of the product, so that those products are not eligible for return. And most importantly, they provide store credits instead of money. That is called an exchange and not a return, so its high time that they should borrow a dictionary and understand the different between a return and an exchange. Will not purchase from this website ever again.

Date of experience: February 23, 2017
Ohio
1 review
0 helpful votes
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Love your clothes!
February 22, 2017

I have brought 3 nice outfits, and I love all of them, I will buy again from you company! And you have very nice and helpful employees!

Date of experience: February 21, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Kathryn,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

TT
1 review
0 helpful votes
Follow Lynette A.
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Questions on my order was answered promptly. There were problems with the length of my choli and the Team was most understanding and went out of their way to ensure my order was done to please me. I bought a kurta suit for my husband and it was perfect, he love the comfort of the fit and the lining, actually he suggested you make reversible kurtas!

Date of experience: February 20, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Lynette,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

Wisconsin
1 review
0 helpful votes
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Very good service.
February 17, 2017

I gifted the outfit to my sister and she is happy and liked it. I haven't seen and felt it personally but it looked nice in the picture and i was satisfied.

Date of experience: February 17, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Chand,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

Jamaica
1 review
1 helpful vote
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Great experience!
February 15, 2017

First time shopper, referred by a friend. Definitely will buy again. Made every effort to update me on the status of my order, garments were delivered on time. Very pleased with final product, very well made.

Date of experience: February 15, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Evonnie,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

Minnesota
1 review
0 helpful votes
Follow Fatima k.
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My family and I have been shopping with Cbazaar for long time. The last few dresses have been just perfect. I would recommend every one who are looking for real Indian collect, to shop in Cbazaar

Date of experience: February 3, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Fatima,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

Massachusetts
2 reviews
0 helpful votes
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I really like your customer service and more importantly the product quality is very good and good sales but could be better for regular customers like me. The product is satisfactory and i like it and suggested the website to my friends also

Date of experience: February 3, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Roshni,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar

Canada
1 review
4 helpful votes
Follow Alefiyah A.
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Bad
January 30, 2017

I have been calling and chatting several times regarding my credit. The first sales rep forgot to extend one of my credit and that money is now gone due to negligence at your end. Also I can't see my credit on my screen. I have gone as far as payment but still no credit appears. This is not acceptable. The credit was issued in the first place because you ran out of item had ordered. Why should I be suffering all this for my own money. I have no incentive to ever use your site again

Date of experience: January 30, 2017
New Zealand
1 review
0 helpful votes
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Good service
January 18, 2017

Prompt service, good product for the price. Thanks.

DHL service was a bit slow to deliver though, but then I don't live in a big city and DHL service is not very good here!

Date of experience: January 17, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Mathew,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar.

Pennsylvania
2 reviews
0 helpful votes
Follow Shyamali G.
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Alls well that ends well!
January 18, 2017

After I placed my order a month ago, due to miscommunication, I was quite frustrated with the barrage of emails and inability to get my order processed. Hats off to Cbazaar staff for remaining patient and persistent with me until the misunderstanding was clarified. Then once they were able to process the order, they were quick and prompt in their delivery, and most of all, the spree and blouse were beautiful and very well stitched. I loved it, and would highly recommend Cbazaar to my friends. Great job!

Date of experience: January 17, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Shyamali,

We greatly appreciate your wonderful feedback.

This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar.

Canada
1 review
0 helpful votes
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Saree are super beatiful.
January 17, 2017

Saree are super beautiful. I love the price of cbazaar and the sale they have. I love the blouse they make. I been ordering saree from cbazaar for many year.

Date of experience: January 17, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Angelika,

We greatly appreciate your wonderful feedback. This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,
Team Cbazaar.

California
1 review
0 helpful votes
Follow Jalisha A.
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Awesome service
January 13, 2017

The service was great... they really pay attention to their customers wishes... the fitting of the kameez was perfect and I love it

Date of experience: January 13, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Jalisha A,

We greatly appreciate your wonderful feedback. This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar.

New York
1 review
1 helpful vote
Follow Meena S.
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Wow
January 10, 2017

Every time I have placed an order I always been lucky that I chose the right stuff I am satisfied with the merchandise and the value of it. I will definitely be your customer as I get what need

Date of experience: January 9, 2017
Sonia M. — cbazaar Rep
over a year old

Dear Meena,

We greatly appreciate your wonderful feedback. This motivates us to strive much better in providing excellent customer service to every customer.

Cbazaar appreciates your Loyalty!

Thanks & Regards,

Team Cbazaar.

From the business

Bespoke Couture - Exclusively Designed for you

Nothing beats the look of custom crafted clothing. Be it your wedding, festive or party - Whatever the occasion get your outfit designed to your taste and fit. Get your unique style statement designed and customized to your needs. Get in touch with our EthnoStylists for Custom bespoke styling patterns suited to your occasion, look and style. Patterns you make yourself will show off your own unique style and personality and let you stand out from the crowd.

EthnoStylist Service -A Luxury to Enhance your Style Statement

A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe t...


cbazaar.com
Founded in 2005
Plainsboro,, New Jersey,