On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a mixed reputation, with many customers praising the quality, fit, and stylish designs of their clothing, particularly for special occasions. Positive experiences often highlight timely delivery and effective customer service. However, significant concerns arise regarding promotional offers that do not materialize as advertised, along with reports of poor customer support and difficulties in processing returns or refunds. A notable trend indicates a divide in customer satisfaction, where some express loyalty and satisfaction, while others report frustration over lack of communication and product discrepancies, suggesting a need for improved service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I chose an outfit for a wedding reception & was custom made for me. The dress fit so well & looked elegant. I got a lot of compliments. I have shared the website link with a few guests. Absolutely love the dress!
Thanks so much for an amazingly perfect job on the three outfits that I purchased. They were perfectly made to the sizes that I ordered. The colors, fabric and tailoring was exquisite!. I will be happy to purchase from you again in the very near future!
Dear Vani P.,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback will keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I recently had a fantastic experience shopping online with Cbazaar. From start to finish, everything was seamless and exceeded my expectations.
Dear Balamurugan C,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I purchased a lehenga for my reception from them and kept telling them its urgent since its for my reception. When they finally send the lehenga, it has no blouse cups and no cancan. They shipped the cancan to me later(which was very flat, so its a total waste), but did not send the cups. Thats not the worst part actually. I ordered a stitched lehenga and the stitching was so so bad. I am attaching reference pictures, I received a boat neck blouse but the website has a different design. First pic is my pic, second pic is of the website model. Customer service told me the neck was supposed to be 8 inches deep and I got something that's hardly 4 inches deep. I understand vendors process these lehengas and ultimately the customer has to try it on to understand the flaws, but even after telling cbazaar all my issues and trying to beg them to reprocess it since its for my wedding, they took no action for almost one week(just said they are investigating and made me wait) and finally told me they cant reprocess it due to lack of time. Do not order from this website as the customer care people are not equipped to solve issues. The material of the lehnga was beautiful but cbazaar couldn't help fix my issue. I spent over 200$ and I cant even use the lehenga now. Its a total waste. No one ever answers the phone when you call their customer service number- USA*******633. There are other websites like Mirraw that have the same pieces(cheaper prices) and have better reviews(Mirraw reprocesses items and doesn't leave customers hanging)
Dear Carol W,
Requesting you to contact us with your purchase order number from Cbazaar to trace and investigate your order details as we do not have any information other than your name to trace your grievance.
Appreciate your cooperation! Thank you.
Email us at care@cbazaar.com. You may also call us at +1 732-456-6633
Warm Regards,
Team Cbazaar
I wanted a different dress for this wedding. Browsing to the Cbazaar website, saw this "Grey Anarkali" dress, fell in love with it, and the best part was that no one will have this dress at the wedding.
It was "custom made" dress, fitted perfect, the dress arrived on time, and the customer support was tremendous. All my inquiries were addressed professionally and on time. The price of the dress was incredible right for my budget. Highly recommend this website. An the wedding turned out so beautiful and perfect.
Transaction / Order ID: *******
Dear Brian,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback will keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Bought a couple of items from them. One product that was delivered was as shown in image. But they couldn't deliver the other piece even after a month so has to cancel that. But overall experience was good. Their response was prompt and money returned was quick.
Dear Rajesh G,
It's fantastic that the product lived up to your expectations and their responsiveness made an impression! Unfortunately, the other item couldn't be delivered, but our efficiency in handling the cancellation and refund process is reassuring. This kind of consistent and reliable service surely boosts overall customer satisfaction.
Cbazaar appreciates your Loyalty!
Thanks & Regards,
Team Cbazaar
Do not trust this website. They attract customers through nice offers but do not follow through their offer. They had an offer of buy 1 and get 2 free, the price being the one with the highest one. I added in cart 3 items that were $101, $184 & $192. According to the offer I should get all 3 things for $192 but the price showed to me was $323 at the checkout + individual stitching and taxes and other fees. The offer never really applied and when I tried contacting their customer service, my query wouldn't go through and when it did, I was never replied back to.
Hi Malika K,
We sincerely apologize for any inconvenience caused and deeply regret not meeting your expectations.
Please note that our website displays a 40% discount when purchasing a single product under our Buy 1 Get 2 Free offer. However, when more than one product is added under this promotion, you're charged the original price of the highest-valued item in the offer. This results in a difference between the displayed product price and the final cart amount, a detail mentioned on the product description page for items included in this offer. Furthermore, our promotion pertains solely to the product. For orders involving items with stitching, stitching charges apply to those specific items, and shipping charges, as typical for online platforms, also apply.
We're available 24/7 via calls and chats. Regarding email responses, we reply with detailed explanations within 10 hours. If you haven't received our emails, we kindly request that you check your spam or junk folder to ensure you receive our responses.
For further investigation, we request your Cbazaar purchase order number to trace and examine your specific order details. This will assist us as we only have your name to identify your concern.
Your cooperation is appreciated. Should you have any queries or need assistance, please reach out to us via email at care@cbazaar.com or by calling +1 732-456-6633.
Thank you for your understanding and cooperation.
Warm Regards,
Team Cbazaar
The outfit I ordered was exactly like the picture in the add & I am satisfied. The price was very reasonable also.
Dear Barbara P,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Loved their client service. They were always ready To help when there was a problem. The clothes came earlier than expected. I'm very satisfied!
Dear Ahmad A,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Good quality dresses, customisation is done perfectly to my measurements, Delivery is on time and customer support team is always there to provide full support anytime.
Dear Shabbir H,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Very timely delivery and product quality was also good. I would recommend the store and definitely buy again. Actually received the orders within 7 days as advertised
Dear Shinder K,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
My daughter bought bridal lehenga for her wedding, blouse stitch was so weak, it ripped middle of the wedding, we had to use safety pins to fix it, very embracing for us.
Dear Anju S,
Requesting you to contact us with your purchase order number from Cbazaar in order to trace and investigate your order details as we do not have any information other than your name to trace your grievance.
Appreciate your cooperation! Thank you.
Email us to care@cbazaar.com. You may also call us to +1 732-456-6633
Warm Regards,
Team Cbazaar
This is really very beautiful lehnga.
Quality of material is just awesome.
Superb lhnga in affordable price.great combination of quality and affordability. I really loved it. It is same as shown in picture.
Dear Pooja C,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Customer service was excellent. Never faltered in giving advice. Our custom made Sikh Punjabi wedding outfits were complimented on, and were perfect! Thank you for your wonderful service!
Dear Carmen A,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Thank you team Cbazaar. I am happy with this outfit I order. The stitches are good. I recommend this outfit. This is first time I order for men's and it fits nicely. Everytime I order women
Dear Savila P,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Buy 1 get 2 free offer was the best offer and I made a purchase for almost 1000$. Quality was perfect and Stitching was excellent and received the products 1 week earlier than the mentioned date. Customer support team was very cooperative.
Dear Suman,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Beautiful clothes, so stylish, trendy, chic and elegant. I am in love with their beautiful traditional outfits! Fit perfectly and the size assistance and whole process of buying and deliveey was so fast and easy with them. Glad I found this brand! One of my favorites for Indian wear now :)
Dear Swaty S,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
I have been shopping on CBAZAAR for decades. They are beyond my expectations. Clothes are stitched
Perfectly. Excellent Service!
Dear Kusum K,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
My saree was beautifully designed and delivered way before the time stated. I will definitely refer them to everyone
Dear Shafa Z.,
Wow! You just gave us a huge dose of motivation.
Thank you so much for your valuable feedback. This keeps us motivated.
Regards,
Team Cbazaar.
Ordered clothes for my Family festival. This is first time I'm Shopping with Cbazaar and they didn't disappointed me. I would say the quality of dress are top notch and their stitching is extremely good. The overall experience is very good and I will shop again at Cbazaar. Thank you!
Dear Daniel R,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback shall keep us motivated.
We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.
Answer: I am not happy with Cbazzar product. I will advice my friends and family not to shop with them, 200 dollars is not a lot but if i order something and gave you good money i prefer to have the same good product
Answer: Dear Marie, Delivery date depends on the product which you are choosing. Below each product, dispatch date for the product will be mentioned. We also have 10DAY PROMISE SHIPPING for certain products. Please click on the below link to view such products. https://www.cbazaar.com/10day-promise
Answer: Dear Imen, size of the products have to be chosen based on the bust/ Chest size of a person.
Answer: Yes I can. There are difference from what I got. I send the Pic already and they told me I had bad lightening in my house.
Answer: Dear Victoria, we do ship items to UK. Kindly visit our website www.cbazaar.com
Answer: Dear joy K. Unstitched products can have the fabric up to the maximum possible sizes mentioned in the description.
Answer: It will be different. They use cheaper materials for the actual product and if they don't have it they substitute with whatever they want. I ordered a vlack dress and they sent me a blue one!
Answer: Dear Hai M. It's Zero Shipping charges to Canada for the order value above CA$281. If lesser, the shipping charges will be CA$21 per product.
Bespoke Couture - Exclusively Designed for you
Nothing beats the look of custom crafted clothing. Be it your wedding, festive or party - Whatever the occasion get your outfit designed to your taste and fit. Get your unique style statement designed and customized to your needs. Get in touch with our EthnoStylists for Custom bespoke styling patterns suited to your occasion, look and style. Patterns you make yourself will show off your own unique style and personality and let you stand out from the crowd.
EthnoStylist Service -A Luxury to Enhance your Style Statement
A personal styling service tailored to your taste, budget and lifestyle that helps you look and feel your best for any occasion. Work one-on-one with your own EthnoStylist to get custom bespoke patterns and styles for your outfit suited to the occasion. You can discuss the choice of fabrics, the style required etc and our Stylists will help you build your outfit accordingly. Our Ethnostylists will help you get a wardrobe t...
Dear Suma G,
We appreciate your Loyalty.
We always strive to achieve excellence - always!
Your feedback will keep us motivated. We will make sure we exceed your expectations in the future.
Regards,
Team Cbazaar.