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Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 12th among Food & Drink sites.
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One product showed a 750ml and 5 mini Moonshine products. Only received the 5 mini but no bigger jar as shown
On time delivery and never and have never had an issue. I have been ordering gifts through their site for years.
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Tried to track delivery status to confirm someone would be home to sign. Never got it.
Thank you for providing this feedback. Please reach out to our Customer Service Team at 888-548-0333 to ensure this matter is resolved!
Delivery was not to my office, but left, UNSIGNED for, at another office. By looking at UPS updates, it stated the delivery had been made. I thought perhaps the Concierge of my building signed for it, but he didn't. Returning to my floor, I walked over and looked at the box left at the other office, and it was mine.
So much for requiring a signature.
Thank you so much for providing this feedback and we are so sorry to hear that the carrier did not deliver this order appropriately. We have advised our fulfillment team to investigate this matter.
Quick and easy service. Love ordering from Cask Cartel.
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I am so glad that I found this store! This is the only place that sells the whiskey that I was looking for. This will be my go to store for any future purchases.:-)
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I had to try! Excited about the new flavors. It's so smooth and easy to mix. It's also a good sipping drink.
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It was packed properly and had little gift bottles included. It is going to be an awesome gift this Christmas
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Thank you! Perfect experience with tasty bourbon. Fast shipping!
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Easy ordering process and fast shipping.
Contents wrap well so not to break.
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Rang the bell and left it. Never had to sign which could be a good thing or bad if a minor had gotten ahold of it..
Thank you for sharing! We are so sorry to hear that the carrier did not deliver the shipment appropriately and will advise our fulfillment team to investigate this matter.
Easy to make the order for this hard-to-get-item. The product was well packaged and in good condition when it arrived.
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I had a wonderful experience with Cask Cartel shopping for my husband's present for Christmas. Whichever flavor is his favorite will get him a bottle of it after he tastes each of the flavors in the calendar.
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I was very pleased when I received my order, it was packaged very well and had no damage. This was a gift for someone else and they loved it. The only thing I was worried about is that I wouldn't receive it before Christmas, but I understand the way things are nowadays with deliveries and supply chain. I recommend to anyone that is looking for a great for any occasion to order. Customer service is outstanding.
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My experience was great. As Fed ex delivered my order to a unknown residence. When I called to say I didn't receive my order. Taylor was wonderful at assisting me, and getting my order to me. It did take a bit of time. But we'll worth the wait!
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Definitely worth the price and it came very nicely secured.
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I was uncomfortable with the delay in receiving any information about my order, only received notice that they had received. I asked for an update after 10 days and received another got your order. It was after that inquiry that I was notified it was being prepared for shipping.
Thank you for sharing! We appreciate the feedback and are so sorry to hear that you were not satisfied with the updates received pertaining to your purchase. We use feedback like this to ensure improvement for our loyal customers!
Answer: Hi there! Yes, our fulfillment team is able to ship to Utah. Please just remember to follow local and state laws. All purchasers must be 21 and older and be able to present a valid ID upon delivery. We appreciate your business and value you as a customer. If you have any issues, please do not hestiate to reach out to our Customer Service Team at hello@caskcartel.com or 888-548-0333.
Answer: Very easy! And they are very receptive and friendly!
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