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Cask CartelReviews 974

4.0

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Cask Cartel Reviews Summary

Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 12th among Food & Drink sites.

service
165
quality
449

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740 reviews

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Washington
2 reviews
0 helpful votes
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Misinformed
December 18, 2022

One product showed a 750ml and 5 mini Moonshine products. Only received the 5 mini but no bigger jar as shown

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

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California
1 review
0 helpful votes
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Always easy to order through
December 18, 2022

On time delivery and never and have never had an issue. I have been ordering gifts through their site for years.

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

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South Carolina
1 review
0 helpful votes
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Notification not there
December 18, 2022

Tried to track delivery status to confirm someone would be home to sign. Never got it.

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for providing this feedback. Please reach out to our Customer Service Team at 888-548-0333 to ensure this matter is resolved!

Maryland
1 review
0 helpful votes
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Received order but...
January 17, 2023

Delivery was not to my office, but left, UNSIGNED for, at another office. By looking at UPS updates, it stated the delivery had been made. I thought perhaps the Concierge of my building signed for it, but he didn't. Returning to my floor, I walked over and looked at the box left at the other office, and it was mine.
So much for requiring a signature.

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you so much for providing this feedback and we are so sorry to hear that the carrier did not deliver this order appropriately. We have advised our fulfillment team to investigate this matter.

Arizona
1 review
0 helpful votes
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Two thumbs up
December 18, 2022

Quick and easy service. Love ordering from Cask Cartel.

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

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Massachusetts
2 reviews
0 helpful votes
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Whisky Egg Nog
December 18, 2022

I am so glad that I found this store! This is the only place that sells the whiskey that I was looking for. This will be my go to store for any future purchases.:-)

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

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California
1 review
0 helpful votes
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SMOOTH AND TASTY
December 18, 2022

I had to try! Excited about the new flavors. It's so smooth and easy to mix. It's also a good sipping drink.

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

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Colorado
1 review
0 helpful votes
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Awesome gift
December 18, 2022

It was packed properly and had little gift bottles included. It is going to be an awesome gift this Christmas

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

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Texas
1 review
0 helpful votes
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Fast with great packaging!
December 18, 2022

Thank you! Perfect experience with tasty bourbon. Fast shipping!

Date of experience: December 18, 2022
Customer R. — Cask Cartel Rep
over a year old

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Tennessee
1 review
0 helpful votes
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Shipped fast
December 17, 2022

Easy ordering process and fast shipping.
Contents wrap well so not to break.

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

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California
1 review
0 helpful votes
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UPS contractor delivered
December 17, 2022

Rang the bell and left it. Never had to sign which could be a good thing or bad if a minor had gotten ahold of it..

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We are so sorry to hear that the carrier did not deliver the shipment appropriately and will advise our fulfillment team to investigate this matter.

Cyprus
1 review
0 helpful votes
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Good
December 17, 2022

Good service. Fast and easy delivery. Thanks for the support.

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

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Michigan
1 review
0 helpful votes
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On time
December 17, 2022

On time no hassle deal. Went smooth as could be expected

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

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Florida
1 review
0 helpful votes
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Easy to order, well-packaged
December 17, 2022

Easy to make the order for this hard-to-get-item. The product was well packaged and in good condition when it arrived.

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

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California
1 review
0 helpful votes
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Awesome gift
December 17, 2022

I had a wonderful experience with Cask Cartel shopping for my husband's present for Christmas. Whichever flavor is his favorite will get him a bottle of it after he tastes each of the flavors in the calendar.

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

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Kentucky
1 review
0 helpful votes
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Review
December 17, 2022

I was very pleased when I received my order, it was packaged very well and had no damage. This was a gift for someone else and they loved it. The only thing I was worried about is that I wouldn't receive it before Christmas, but I understand the way things are nowadays with deliveries and supply chain. I recommend to anyone that is looking for a great for any occasion to order. Customer service is outstanding.

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

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Texas
1 review
0 helpful votes
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Delivery
January 16, 2023

Ok. It was delivered. Late as usual. Contents were fine

Date of experience: December 17, 2022
Customer R. — Cask Cartel Rep
over a year old

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Wisconsin
1 review
0 helpful votes
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Customer service
December 16, 2022

My experience was great. As Fed ex delivered my order to a unknown residence. When I called to say I didn't receive my order. Taylor was wonderful at assisting me, and getting my order to me. It did take a bit of time. But we'll worth the wait!

Date of experience: December 16, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing!

Oklahoma
1 review
0 helpful votes
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Amazing!
December 16, 2022

Definitely worth the price and it came very nicely secured.

Date of experience: December 16, 2022
Customer R. — Cask Cartel Rep
over a year old

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Ohio
1 review
0 helpful votes
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Uncomfortable
January 15, 2023

I was uncomfortable with the delay in receiving any information about my order, only received notice that they had received. I asked for an update after 10 days and received another got your order. It was after that inquiry that I was notified it was being prepared for shipping.

Date of experience: December 16, 2022
Customer R. — Cask Cartel Rep
over a year old

Thank you for sharing! We appreciate the feedback and are so sorry to hear that you were not satisfied with the updates received pertaining to your purchase. We use feedback like this to ensure improvement for our loyal customers!