I needed to adjust shipping after the order and they accommodated the request easily. Really some of the best customer service I've had in ages.
Excellent service and great fast shipping. I would definitely recommend this company and plan to order again.
Thank you for sharing!
Easy to sign up and read reviews of products. Also quick purchase transactions kept simple and short.
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The package was protected and wrapped extremely well I was impressed thank you for taking precautions to make sure I get my product undamaged.
Thanks for supporting our business and for being such a great customer!
The packaging was awesome. It is a gift for Christmas & I know my husband will love it. I received updates about expected delivery.
Thank you for sharing!
My husband was so excited to try these whiskies. Unfortunately, many of then had an overly smokey flavor that was unappealing to his palate.
We appreciate the feedback and are so sorry to hear that the flavor was not to your liking! Hopefully, there will be some newly released flavors at some point from the distributor that will be able to be sold on CaskCartel.com!
Order was shipped in a timely manner and packaged in such a secure way. We will definitely be using Cask again for future purchases!
Thank you so much for the feedback!
Crooks. They charged me a 139 when I bought the same bottle for 31. Shame on me and them. NEVER buy from them again
Thank you for sharing your feedback. We regret any disappointment you experienced while using the CaskCartel.com Marketplace. Your feedback is valuable, and we'll use it to enhance encounters with future customers. If you have any further inquiries or suggestions, please don't hesitate to reach out to our Customer Service Team.
Couldn't find some stuff at my locals stores so I ordered from here but a lot of y'all's stuff is very over priced.
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This company has the best product for the money. People assume they are drinking $600 wines. Order was fullfilled and delivered quickly.
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Found something online that I couldn't find nearby, and it was shipped to my door promptly and in excellent condition.
Thank you so much for sharing!
Good fast overall experience and very fast shipping
Easy to order from as far as the order process went
Buying through cask cartel was an easy and seamless way to look and find new spirits to try, will be using them again
We are so happy to hear that you had a great experience with the CaskCartel.com Marketplace!
Easy to use and I always find what I am looking for. Some of the best whiskey I have ever tasted. Quick shipping.
Thank you for the five-star rating! We value your business!
I like some brands of liquor that are hard to find. It's nice to be able to order online and get bottles intact
Thank you for sharing. We appreciate your feedback!
I requested a refund and cancellation of my product within the allowable time, but customer service screwed me over by delaying the time.
Thank you for sharing this candid feedback and we do apologize that our Customer Service Team was unable to accommodate your cancelation request. Our fulfillment team is allowed up to 30 days to fulfill orders for United States-based products. We do apologize if the delivery time frame of your purchase was not what was anticipated and do hope that the delivery itself was satisfactory.
I received the Buffalo Trace/Jack Daniels advent calendar with a surprise in the box. Everything was very well packed and received as advertised.
Thank you for sharing!
I placed an order for my son for fathers day but he open it and he stated he loved the taste will be ordering more with this website
Thank you so much for your generous feedback!
I ordered a bottle one night and accidentally put the wrong shipping address. They were quick to get ahold of me and help me fix it.
Thank you so much for sharing! We appreciate the feedback!
Overview
Cask Cartel has a rating of 4 stars from 974 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cask Cartel most frequently mention customer service, great experience and timely manner. Cask Cartel ranks 14th among Food & Drink sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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