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How would you rate CaseBuddy USA?
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Florida
2 reviews
0 helpful votes
Follow John B.
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Ordered a phone wallet from them and it was confirmed. Never received case and never heard from them again, although written a dozen times.

Date of experience: May 28, 2020
New York
1 review
3 helpful votes
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Boo!
April 13, 2020

Just what the world needs; another swindling cheating, lying company. I'll be contacting PayPal tomorrow.
Unresponsive. Over priced. Never received.

Date of experience: April 13, 2020
California
1 review
4 helpful votes
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Beware
March 23, 2020

Terrible service. Never received product, could n oil t contact them. Under fraud Investigation. BEWARE

Date of experience: March 23, 2020
Maryland
1 review
0 helpful votes
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Case for galaxy s10e
September 11, 2019

Great, light weight, & sturdy. Phone feels very protected. Plus (bonus), it looks like something that Batman would wear on his utility belt. Well worth the price!

Date of experience: September 11, 2019
New York
1 review
2 helpful votes
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Fake leather, no confirmation, no customer service, never answered any requests.
These people are a big fraud. Stay away.

Date of experience: November 27, 2019
Australia
1 review
1 helpful vote
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All good. Arrived in time, happy with the quality and looks. Would most certainly buy again. Casebuddy rocks.

Date of experience: August 30, 2019
California
1 review
1 helpful vote
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I bought a case through PayPal. Tracking doesn't work. Never received it don't use this company. Have emailed many times with no response.

Date of experience: April 26, 2020
New York
1 review
2 helpful votes
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Case Buddy Stay far away
November 14, 2019

I purchased the Case Buddy snap case for a Samsung S8. In short,,, it does not work. If you put 4 business cards where they belong and a credit card or license the the slot the magnets do not engage... bottom line is that it can hold 5 business cards and still close. One giant piece of junk

Now, the company. There is no phone number provided. Their address turns out to be a cheesy phone fix it shop in a cheesy strip center. The guy behind the counter alleged he knew nothing.

The product is shipped from 5650 Lindbergh Ln in Bell California... *******. This is shipping for Mega Lion Inc... Google them. They are a giant China based rip off company... read the reviews, it is unbelievable. It took them months to fill an order... they sent me fake tracking numbers... someone who goes by the name of Vela handles the correspondence. She will never call you back. She is not a native English speaker. You can barely understand the emails you receive. What ever she is trying to say is a lie anyway... after all the back and forth i receive the product and it just doesnt work... they charge $9.95 for shipping, this is more than the value of the actual product. I used to manufacture in China and i understand pricing from there... this item would cost about $3.00 FOB local port... there isnt a damned nice thing i could say about this group. I have never been ripped off so badly. Shame on you if you even place an order. Or do it with a credit card and stop payment as soon as you can... i used a debit and it was my error.

Good luck. You can post a review and provide contact info and i will be happy to provide all i have on these scam artists

Date of experience: November 14, 2019
Nevada
1 review
2 helpful votes
Follow El S.
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They are a fraud, a scam, and have lousy products! The tracking app doesn't work, and the e-mail address for contact can be delivered.

Date of experience: December 2, 2019

Overview

CaseBuddy USA has a rating of 1.4 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with CaseBuddy USA most frequently mention tracking number and customer service. CaseBuddy USA ranks 191st among Mobile Accessories sites.