business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,888 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,066
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Arizona
1 review
0 helpful votes
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Just Got It
October 29, 2023

I haven't had to put it to use. I can't give an experience with it.

Date of experience: September 29, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Washington
1 review
0 helpful votes
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Satisfied with my potential coverage.
December 12, 2023

Have not used the coverage yet. Reserving my opinion.

Date of experience: December 12, 2023
Carshield R. CarShield Rep
over a year old

Thanks for the review and welcome to CarShield! Thank you for choosing us! We want to make sure you're completely satisfied with your policy, so please contact us with any questions or concerns you may have regarding your coverage.

Arizona
1 review
0 helpful votes
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Responsive
December 13, 2023

Provided information needed for my car expense and very courteous

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Pennsylvania
1 review
0 helpful votes
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Good fast service
December 20, 2023

Approval was quick with no hassles. I saved some money. Thanks again

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We're happy to hear this. Let us know if you need anything else.

Indiana
1 review
0 helpful votes
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It's there when you need it
November 3, 2023

They cover things on my car that my car warranty didn't cover anymore

Date of experience: November 3, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your time and we are glad you took the opportunity to protect your vehicle. If you have any questions give us a call!

Pennsylvania
1 review
0 helpful votes
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Fast as hell
August 21, 2023

Car shield was great got a rental car was done and it was done with in a week ty car shield

Date of experience: August 21, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Michigan
1 review
0 helpful votes
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Satisfied
December 7, 2023

Great customer service experience hassle free needs met

Date of experience: December 7, 2023
Carshield R. CarShield Rep
over a year old

Thank you for the kind words. We are pleased to hear you found our service helpful! If you have any other questions, don't hesitate to contact us.

Texas
1 review
0 helpful votes
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First phone call
December 7, 2023

Excellent conversation with the person, explained everything

Date of experience: December 7, 2023
New Jersey
1 review
0 helpful votes
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Warranty is insurance for your car
December 7, 2023

Good news for me I did not have to use your service

Date of experience: December 7, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Florida
1 review
0 helpful votes
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Customer service
December 13, 2023

Customer service was great and friendly. Answered all my questions

Date of experience: December 13, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

New York
1 review
0 helpful votes
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The contact information was great!
November 13, 2023

The representative from the initial contact to the completion was great

Date of experience: November 13, 2023
Arizona
1 review
0 helpful votes
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Everyone was easy to talk too
December 8, 2023
Updated review

My transmission went out and they fixed it in a timely matter.

Date of experience: December 8, 2023

Easy to deal with
November 6, 2023
Previous review

They kept in touch with me through the decision process and they also kept in touch with the auto parts place.

Date of experience: November 6, 2023
New York
1 review
0 helpful votes
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No problem
December 7, 2023

Asked if my battery was covered it's not this survey is a pain

Date of experience: December 7, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your time and review. If you have any questions give us a call!

Texas
1 review
0 helpful votes
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Carshield
December 7, 2023

Very professional experience they answered all my questions

Date of experience: December 7, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Illinois
1 review
0 helpful votes
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Relative Friendly Service
December 8, 2023

They answer the phone and take action for changes..

Date of experience: December 8, 2023
Nevada
1 review
0 helpful votes
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Have not needed services yet! Your deductions from my account seem to go smoothly though!

Date of experience: December 8, 2023
Arizona
1 review
0 helpful votes
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Change Information
December 6, 2023

The girl was very kind and helpful. I really appreciate d her time.

Date of experience: December 6, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

New York
1 review
0 helpful votes
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Too long to get approved
December 1, 2023

Way too long for approval and not fair with daily retail rate reimbursed

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Be truly
December 8, 2023

Be truly explained things correctly and people who have never been through this

Date of experience: December 1, 2023
Pennsylvania
1 review
0 helpful votes
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Good service
December 1, 2023

They were attentive and dealt with the contractor efficiently!

Date of experience: December 1, 2023