business logo of CarShield

CarShield

Overview

CarShield has a rating of 4.2 stars from 4,893 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CarShield most frequently mention customer service, repair shop and great experience. CarShield ranks 1st among Auto Repair sites.

service
2,068
value
101
shipping
36
returns
38
quality
90
This company responds to reviews on average within 1 day
+19
How would you rate CarShield?
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Texas
3 reviews
0 helpful votes
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Happy
November 20, 2023

Everything was gone very well it was a very good experience.

Date of experience: November 20, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

North Carolina
1 review
0 helpful votes
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Undecided customer
November 1, 2023

My car shield rep help me to decide to keep my coverage.

Date of experience: November 1, 2023
Michigan
1 review
0 helpful votes
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Very satisfied with carshild
December 16, 2023

Everything I have needed they came through for me.

Date of experience: December 16, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Spain
1 review
0 helpful votes
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Payment Change
December 17, 2023

I was able to change my payment process over the phone without any problems.

Date of experience: December 17, 2023
Carshield R. CarShield Rep
over a year old

Thank you for your review and we are always here to help. Please give us a call if you need anything else!

Washington
3 reviews
0 helpful votes
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Great customer knowledge and service
December 19, 2023

As my experience. Having our own trucking company.they are great

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We appreciate your support. If you have any questions don't hesitate to give us a call!

Illinois
2 reviews
0 helpful votes
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Cancelled card
December 19, 2023

The customer service rep was kind patient and pleasant.

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Arizona
1 review
0 helpful votes
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Car shield refused coverage
December 26, 2023

Car shield refused coverage therefore I was out of pocket for the needed repairs

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We apologize if you feel this way. We do go over what is covered with you on the initial phone call and also send you the policy.

Connecticut
1 review
0 helpful votes
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Poor
September 8, 2023

Poor service sent back to service centers that do not to cover problem.

Date of experience: August 9, 2023
Oklahoma
1 review
0 helpful votes
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Great company took care of our car
November 11, 2023

Car broke down and they had it towed to dealer and had it fixed

Date of experience: November 11, 2023
Delaware
1 review
0 helpful votes
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Call was answered quickly
August 10, 2023

Had a question on my policy! Call was answered quickly and question answered.

Date of experience: August 10, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Massachusetts
1 review
0 helpful votes
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Easy transisiton from one vehicle to another.
December 19, 2023

The representative was extremely helpful answering all my questions.

Date of experience: December 19, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear our team was able to answer any questions you had. Thank you again for your time.

New Jersey
1 review
0 helpful votes
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Monthly caring and satisfaction
December 8, 2023

The representatives are always friendly, courteous, knowledgeable and patient.

Date of experience: December 8, 2023
Tennessee
1 review
0 helpful votes
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Good!
December 8, 2023

"Easy and simple" Among the best warranty companies.

Date of experience: December 8, 2023
Ohio
1 review
0 helpful votes
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Great service
December 8, 2023

Was pleased with the service they gave me and my mechanic

Date of experience: December 8, 2023
Louisiana
1 review
0 helpful votes
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Great customer service
December 9, 2023

She was great all my concerns were answered
Customer service is the best

Date of experience: December 9, 2023
Arizona
3 reviews
0 helpful votes
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My review
December 9, 2023

Things went very smoothly and in no time we had the business taken care of. I would recommend them.

Date of experience: December 9, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Indiana
1 review
0 helpful votes
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Not happy about having to pay 1000 dollars out of pocket.

Date of experience: December 10, 2023
Carshield R. CarShield Rep
over a year old

That is unfortunate and we’re sorry we couldn't help. We can only cover the parts listed on your policy. Hopefully, we can help with your next repair.

Florida
1 review
0 helpful votes
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They Keep Their Word!
August 15, 2023

They do everything they say in the commercial! They Keep their Word!

Date of experience: August 15, 2023
Mississippi
2 reviews
0 helpful votes
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Car Sheild's are the best!
December 10, 2023

Great customer service when explaining the policy and how it work.

Date of experience: December 10, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.

Virginia
1 review
0 helpful votes
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Customer service
December 11, 2023

Excellent customer service very experienced and courteous

Date of experience: December 11, 2023
Carshield R. CarShield Rep
over a year old

We are pleased to hear you found our customer service team helpful! If you have any other questions, don't hesitate to contact us.